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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.0
158 Reviews

158 Reviews of Great West Chrysler Jeep Dodge - Service Center

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April 22, 2021

Not happy asked for oil change this wasn’t done. Also having to pay for clips on a new vehicle the labour could have been free what’s the point of having warranty More

by Lhirondelle.patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max in service.
Apr 23, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Lhirondelle.patsy. We always strive to provide the best service possible, and complete service work according to you, the customer's, wishes. We want to make sure that we understand the situation described better, so that we can assist you further. Please speak to our Service Manager at 780-483-5337 about your visit.

April 03, 2021

Shad looked after our vehicle and he explained everything very well and had the work completed as fast as it was possible to do so. More

by Leah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shad
Apr 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Leah. Thank you for the positive review! We always strive to provide the best customer experience possible, and we are glad you are satisfied with the service we could provide!

March 29, 2021

Would be nice to offer shuttling like other dealerships instead of having to sit here and be bombarded by the sales staff. Other than that no complaints More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 01, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Rdk73, thanks for the positive review. Our top priority is always customer experience and your comments are appreciated. Your suggestion has been forwarded to our management team, and we hope to improve your experience in future visits!

March 13, 2021

Quick change oil. Was in and out in 25 mins. First change oil was free as promised. No hassles. Highly recommended . Excellent customer service. 5 star dealership. More

by sequoiapilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Henderson
Mar 15, 2021 -

Great West Chrysler Jeep Dodge responded

Hi sequoiapilot. Thank you for the 5-star review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

March 04, 2021

There is nothing I hate worse than receiving multiple phone calls telling me my truck needs service. If I need work or service on my truck I will call and make arrangements but definitely not at Great We More

by Disappointed Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tricia Sapergia
Mar 12, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Disappointed Customer. We apologize that your experiences at our dealership have not exceeded expectations. Customer experience is our top priority, and we are constantly improving the way we do business to provide the type of service that our customers expect - as such your comments are very important to us. Please contact our Service Manager at 780-483-5337 to facilitate your request.

February 04, 2021

When my son’s car broke down I called great West Chrysler Jeep Dodge I was able to get an appointment that same day they repaired my sons car while all the time keeping us in touch by either text or telephon More

by Bwalker120849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service technician sorry can’t remember He’s name
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your story Bwalker120849! We're so glad you are happy with the service we could provide. We appreciate your business, and If you need any other help with your vehicles, please let us know.

Feb 06, 2021 -

Bwalker120849 responded

Thank you and I absolutely will use your service in the future

February 02, 2021

I went in for repairs the service I received was stellar, my vehicle is running like brand new and am very grateful for the excellent service. More

by Ralph.Trepanier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop Foreman, service technician
Feb 02, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience Ralph.Trepanier! We're so glad you are happy with the service we could provide, and we look forward to seeing you again!

February 02, 2021

I have always been very happy with the service department and their staff here. Meighan is the best! I will definitely continue going to Great West! 😊 More

by Brigette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meighan, Dave (service mgr), and Ryan
Feb 05, 2021 -

Great West Chrysler Jeep Dodge responded

Hi Brigette. Thank you for your review! We always strive to provide the best service possible, and we are glad you are satisfied with the service we could provide!

December 21, 2020

After a little confusion about parts availability Andy Savoury and then Zach got it straightened out they got my vehicle repaired.Andy followed up with this issue to be sure l was happy. More

by pgull11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Savoury, Zachary Yachimec
Dec 22, 2020 -

Great West Chrysler Jeep Dodge responded

Hello pgull11. Thanks for reviewing us! We are glad you are happy with outcome of your visit. Customer service is always our top priority, and we always strive to provide the best experience possible. If there is anything else we can do, please do not hesitate to ask!

December 01, 2020

Great service they were honest about my options, showed me my vehicle and were negotiable on certain billing aspects to fit my budget. Will come back! More

by David Etter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Dec 02, 2020 -

Great West Chrysler Jeep Dodge responded

Thank you for leaving your review David! We're so glad you are happy with the service we could provide. If there is anything else we can do, please do not hesitate to ask!

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