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Great West Chrysler Jeep Dodge - Service Center

Edmonton, AB

4.0
164 Reviews

164 Reviews of Great West Chrysler Jeep Dodge - Service Center

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April 21, 2025

Brian was very helpful excellent advise Very professional and the service was completed in a timely manner 10 out of 10 More

by robredcoombes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 15, 2025

I waited an hour and a half for a simple oil change in the quick lane. An oil change can be done in 20 minutes; there was absolutely no reason I had to wait that long. The worker with whom I first dealt w More

by SisterAct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eden Donahue
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Great customer service amazing staffs very friendly and courteous. I have had a bad experience at another dodge dealership and was pleasantly surprised with great west! More

by Kelti.gore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Megan
Apr 14, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Kelti! We're thrilled to hear that our team provided you with friendly, courteous, and amazing service, especially after your previous experience elsewhere. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

Fast and convenient oil change will make a another appointment at this place again for sure More

by Frederick gullion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sulayman Juwara
Mar 17, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Frederick! We're glad to hear your oil change was fast and convenient. We appreciate your feedback and look forward to your next appointment with us!

February 19, 2025

Nice and clean, professional staff, good service Love going there as it's sit and relax More

by Annblack0148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was in service
Feb 20, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Ann! We're glad to hear you enjoy the clean environment, professional staff, and quality service. It’s wonderful to know that your visits are relaxing and enjoyable. We appreciate your support and look forward to seeing you again! 🚗✨

February 05, 2025

Left my vehicle at 7 am was call 2 hours later and the job was done. Robert at the service desk was great, explained what would take place and provide Uber service to and from work. All worked out really More

by Severin7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 06, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Severin! We're glad to hear that Robert and our service team took great care of you, getting the job done quickly and ensuring a smooth experience with Uber service. We appreciate your support and look forward to assisting you again in the future! 🚗✨

January 13, 2025

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! !! Update!!! A year of nothing but problems since we purchased and now they are telling us to have the vehicle stolen and burnt because they can not More

by blundon400ex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eden Donahue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob bertschi , Lance Maroney
Jan 16, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for bringing your concerns to our attention, blundon400ex . Our goal is to always provide exceptional service and support, and we regret to hear about the challenges you've faced in your review. We encourage you to contact our management team directly at 780.483.5337 so we can work together to assist you the best we can. While we appreciate feedback, we believe a direct conversation is the most effective way to address complex concerns like these. Thank you for reaching out, and we hope to assist you further.

Jan 16, 2025 -

blundon400ex responded

Yeah assist me in eating negative equity because you guy sold me a vehcile with a ghost in the wiring harness? Not to mention every service i got from you guys has been one thing after another and you claim you ate doing me favours??? After purchasing the amount of warranty i did and having the vehicle fail as many it times as it does, its the least you can do. Buy back the vehcile and deal with stelantis? No, you put your faulty vehicles on us as the consumer and than blame stelantis for giving you faulty vehciles to sell. Stand behind the product you sell instead of telling me to have my vehcile stolen and burnt.

January 08, 2025

So nice that they go above and beyond to do a vehicle inspection that wasn’t asked for to find any problems that they believe should be addressed More

by Sammy6661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the thoughtful review, Sammy! We’re glad to hear that our team went above and beyond with your vehicle inspection to ensure everything was in top shape. Your trust means a lot to us, and we look forward to assisting you again in the future! 🚗✨

January 08, 2025

Excellent work and customer care by Brian; work was performed excellently and was ready when promised. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rachid
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Rob! We’re delighted to hear that Brian provided excellent customer care and delivered on time as promised. Your satisfaction is our priority, and we look forward to assisting you again in the future! 🚗✨

December 29, 2024

this is such an incredibly great dealership. The sales process was unbelievable and service. Every time is so wonderful. More

by davejbowie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imi Merali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Maroney
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the glowing review, Dave! We’re thrilled to hear that you’ve had such incredible experiences with both our sales and service teams. Your kind words mean the world to us, and we’re excited to continue providing you with wonderful visits every time. See you again soon! 🚗✨

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