Great West Chrysler Jeep Dodge
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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The vehicle I purchased was a plug in Hybrid. Understandably, it has a degree of complexity that requires proprietary knowledge. There were several questions about the tech, the equipment, and op Understandably, it has a degree of complexity that requires proprietary knowledge. There were several questions about the tech, the equipment, and operation of the vehicle that was not answered adequately, and some that I couldn't get the answer to. The vehicle would not go into "Electric Only" mode due to a software update. I had to go to the dealership the next day to service to have it re-programmed. I finally left satisfied. I believe the salesman meant well, but I felt the delivery day for this vehicle was incomplete. It would have been helpful to heave a more senior salesman or technician available to answer the challenging questions. And finally, on the day of the delivery, I requested a ride, or a shuttle. It was explained to me that they do not do this, and no other option was offered. I have never seen this before with any other dealership. In past there has been either a shuttle, or the salesman came to pick me up. I was disappointed in this. More
It was a very good experience to buy the truck. Very professional, pleasant, and helpful Very professional, pleasant, and helpful More
GWC lacks integrity, accountability, honesty, professionalism, and everyone involved in this incident has no moral compass. On October 16, 2023, I took my Jeep to GWC for Winter Road Special and professionalism, and everyone involved in this incident has no moral compass. On October 16, 2023, I took my Jeep to GWC for Winter Road Special and servicing that was due. GWC never considered that a female would check the servicing requests for completion after being charged for them. 1. The oil was not changed as requested. 2. The brake fluid was not changed as requested. 3. It is unknown if GWC completed the Major Fuel Service as requested. 4. In the spring it will be known if the transmission filter was changed. After checking the oil the next morning and noting it to be dirty, all trust was gone with GWC. I did receive a full refund from the servicing invoice, but they refused to answer emails and compensate me for the 2 extra days I could not book shifts at work. Leduc Chrysler confirmed the brake fluid and the oil had not been recently changed at the servicing appointment at GWC. How childish and guilt ridden for David Elgie, Grant Steil, Vernon Arthurs, and Meighan Kanak to not reply to emails and not compensate a customer after putting their "ex-customer's" vehicle and safety at risk. If you have to take your vehicle to GWC, please check that the servicing was completed as requested for your safety. More
Was a great experience in dealing with Stephen and Eden…very professional and made the buying process a lot less stressful… Eden…very professional and made the buying process a lot less stressful… More
Everyone was very professional. Easy to talk to. Certainly made the whole experience feel comfortable. Easy to talk to. Certainly made the whole experience feel comfortable. More
Whitroy assisted us in the purchase of our 2023 RAM 1500. We enjoyed working with him and are completely satisfied with the vehicle purchasing experience. We enjoyed working with him and are completely satisfied with the vehicle purchasing experience. More
Imi is very professional and very helpful and trustworthy I've been working with him since 2016, my family, friends love working with Imi. We treated Imi as our friend. I've been working with him since 2016, my family, friends love working with Imi. We treated Imi as our friend. More
Josh was great! He delivered on the price and my truck was ready on time for pick up. Great experience buying from Josh. I will definitely refer him to family and fr He delivered on the price and my truck was ready on time for pick up. Great experience buying from Josh. I will definitely refer him to family and friends looking for a RAM. More
Had an amazing experience with this dealership. By far one of the best dealership in Edmonton area. Dealt with 4 other dealers in the area and no one even comes close to how these guys treated me. By far one of the best dealership in Edmonton area. Dealt with 4 other dealers in the area and no one even comes close to how these guys treated me. Highly recommend to not look any further and deal with this dealership specifically deal with Josh Lallouz, such an amazing guy. Was available to get a hold of 24/7 it felt like! 11/10 More