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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,937 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,937 reviews

August 11, 2021

From the second we walked into the door to when we left we were taken care of with curtesy and respect. We had just come from another dealership where the staff were all standing around and visiting and wo More

by Amanda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny (Vineet) Sachdeva, Janie Goguen
Aug 12, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience at our dealership Amanda! We're so glad you are happy with the service we could provide. We appreciate your visit, and If you need anything else, please let us know.

August 07, 2021

Where a handshake leaves you taken advantage of and needing to wash repeatedly in order to feel less violated. Cannot trust anything verbally offered, and won’t be given opportunity to do anything in w More

by TBM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eden Donahue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Hawke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diya Jaber
Aug 20, 2021 -

Great West Chrysler Jeep Dodge responded

We are sorry that your experience at our dealership did not exceed expectations. We are committed to providing an exceptional customer experience, and would like to understand more of what happened during your visit. You are welcome to contact our General Manager at 780-483-5337.

Aug 20, 2021 -

TBM responded

I did speak to the general sales manager who asked what happened and I informed him, he advised he’d call me back on a specific day, says he did but couldn’t even leave a voicemail message or attempt to call more than once? I then reached out again to finance due to their lack of urgency on a loan payout and duplicate payments withdrawn and that response was it was the banks fault. Maybe EFT would be more efficient than a bank draft in today’s digital age. General sales manager finally ways in in print and the response was that there was no discrepancy and there would be no further discussion. Dodge is obviously my brand after 12 new vehicles in 16 years, but most definitively the last one from Great West Chrysler and if they were the last Dodge dealer globally, I’d change brands.

August 01, 2021

Above and BEYOND respectful experience.As a solo Above and BEYOND respectful experience. As a solo female, Jeep shopping had been an overtly sexist and dismissive experience, but NOT GWC! I speci More

by Nic Heron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grant
Aug 04, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your story Nic! Our top priority is customer experience, and we're so glad you are happy with the service our team could provide. We appreciate your business, and If you need any other help with your vehicle, please let us know.

July 28, 2021

Vinny is great to deal with, very knowledgeable about the vehicles he sells. If you are looking for your next vehicle check out greatwest chrysler. More

by dbhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Vinny (Vineet) Sachdeva, Janie Goguen
Jul 30, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for rating us dbhill! We are glad that you are happy with your experience at our dealership, and we look forward to seeing you again!

July 25, 2021

Vinny was Absolutely a gem to deal with!! He was patient, understanding and genuinely cared about my wants and needs when it came to getting me in that perfect ride!! I walked outta there 110% sacrificed wit More

by Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diya Jaber, Vinny (Vineet) Sachdeva, Janie Goguen
Jul 26, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Mel! We are happy to hear you had such a great experience, and that Vinny was able to assist. We thank you for your business, and if there is anything else we can do, just let us know!

July 22, 2021

I've been using this dealership since day one of purchasing cars and Whitroy George is an amazing guy,he definitely takes care of his clients,and also had a great experience with the finance end of More

by MarkPickett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Whitroy George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Great West Chrysler Jeep Dodge responded

Thanks for coming to see us Mark, we appreciate your continued patronage! Customer service is always our top priority, and we have forwarded your compliments to both Whitroy and Eden. We look forward to seeing you again!

July 21, 2021

I love my new truck! The service was absolutely amazing and the staff are so personable. There was a small hiccup on my vehicle delivery however the GM reached out and quickly Resolved the issue. Now I’m More

by April123.aw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn I think her name was. Amazing person, sweet and friendly , Aaron Henderson
Jul 22, 2021 -

Great West Chrysler Jeep Dodge responded

Thank you for the 5-star review and recommendation April123.aw! We always strive to provide the best service possible, and we are glad you chose our dealership!

July 13, 2021

Sold me a lemon and attitude of Brian sale manager was sad. Never will I recommend this place. The service center did the best with the lemon. Chrysler sucks as well. Back to Ford More

by revrevy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian
Jul 13, 2021 -

Great West Chrysler Jeep Dodge responded

Hi revrevy. We are sorry to hear about your experience. We are glad to know that you are already in contact with our general manager, and he will be able to sort this out for you.

Jul 13, 2021 -

revrevy responded

Spoken to Zack very nice and he is going try and help me.

July 13, 2021

I purchased a 2018 Wrangler from Andy. He was very easy to deal with. He and Janie made the process very simple and pleasant. I will be recommending that people start here on their journey for a vehicle. More

by Ron S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savoury, Janie Goguen
Jul 16, 2021 -

Great West Chrysler Jeep Dodge responded

Thanks for reviewing and recommending us Ron, we appreciate your business! If you need any other help with your Wrangler, please let us know.

July 12, 2021

Very happy with my 2019 Jeep Compass and the service at Great West Chrysler. My first vehicle with payments and out of province! Josh Lallouz answered all my questions, got the vehicle delivered to Estevan More

by alyssa.olson23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lallouz
Jul 13, 2021 -

Great West Chrysler Jeep Dodge responded

Hello Alyssa! We are happy to hear you had such a great experience, and we thank you for choosing our dealership. Please let us know if there is anything else we can assist you with!

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