Great West Chrysler Jeep Dodge
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Andy was great to deal with. let me take the vehicle home for the weekend to check it out and everything seem to be great let me take the vehicle home for the weekend to check it out and everything seem to be great More
Noah was an excellent rep for the store. Quite enjoyed buying a Grand Caravan from him. Ken Quite enjoyed buying a Grand Caravan from him. Ken More
Imi is the individual to ask for when purchasing a new vehicle . I appreciate him . vehicle . I appreciate him . More
I took my Jeep in this week to do an oil change and to fix a leak. I also asked them to take a look at the A/C and heat, as it was only working when I turned it to the maximum volume. I asked for an estim fix a leak. I also asked them to take a look at the A/C and heat, as it was only working when I turned it to the maximum volume. I asked for an estimate price and time to get everything done, but I explained that the leak was the priority, and that I needed my car back the next day by the end of the day (I dropped off my car that day in the am), so if they couldn't do it all by then, to just fix the leak. A few hours later a get a text message from them saying that it will cost $1,200 to get everything done. I asked them why was it so expensive? They replied back saying that it would be a lot of labour to fix everything, and that the leak was coming from the front crankshaft seal. I told them I wasn't expecting it to be so much and asked for a few minutes to get back to them. They replied back telling me that if I wanted done by the end of next day I had to let them know right away so they could order the parts before cut off time. I decided to go ahead with it, as I needed my car for work, and I had no time to just be shopping around for a cheaper mechanic or a second opinion at the time. When I received the invoice, it stated that the leak was fixed and everything else was taken care of. The next day I noticed in my underground parking spot that there was a puddle of fresh leak again. I could not believe my eyes, and thought maybe it was just a residue or something that they used to wash that was still there. Today I go to my underground parking to drive my car to work, and there was a huge puddle, bigger than I ever seen before, it is now worse than when I took it in to get the leak fixed (as per pictures I posted here). So whatever they did to my Car, claiming to have "fixed that leak", they actually made it now worse than when I first brought my car in. I am extremely upset to say the least! They are closed for the weekend, and I have to wait for them to open during the week days now, to see what they are going to do about this now. But now I am wondering if I can trust these people with my Car? How do you take your Car to get fixed and they actually make it worse than before?! More
Had a great experience at Great West Chrysler Jeep Dodge recently when purchasing a 2024 Grand Cherokee. They had a huge selection and the exact trim I was looking for. My salesperson, Josh, was amazing and recently when purchasing a 2024 Grand Cherokee. They had a huge selection and the exact trim I was looking for. My salesperson, Josh, was amazing and was able to quickly evaluate my trade and negotiate the right price via text. It was a very stress free sales experience. Trong in the Finance Dept was excellent and customer focused as well. Picked up the vehicle a couple of days later and am really enjoying it. My thanks to Josh, Trong and the rest of the Great West team for an amazing car buying experience! More
we keep coming back because of the prompt service from the dealership good job everyone the dealership good job everyone More
Buying new vehicles is much easier when stress is removed from the process and the staff at Great West have always made me feel like I was dealing with regular people and made the experience a pleasant one! from the process and the staff at Great West have always made me feel like I was dealing with regular people and made the experience a pleasant one! More
Andy, Mark, Rob and Meghan truly make Great West an easy place to do business with. Andy and Mark on the Sales side, Meghan and Rob in Service combine to enhance the customer experience beyond the normal. I place to do business with. Andy and Mark on the Sales side, Meghan and Rob in Service combine to enhance the customer experience beyond the normal. I have purchased 2 vehicles from Great West, and have been doing business with them for 12 years now. I have never been disappointed by this dealership. Professional, effective, and efficient all the way around. More