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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,937 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,937 reviews

June 03, 2017

Terrible dealership If you're looking for snake oil salesman this is it. Never buying a vehicle have I had to deal with so much BS and lies. Every second word out of Shaw More

by cylev
Recommend Dealer
No
Employees Worked With
Shawn Shute
Jun 07, 2017 -

Great West Chrysler Jeep Dodge responded

Hi Cyle, Thank you very much for bringing your concerns to my attention. We always strive to provide a great experience, in addition to great vehicles. I take very seriously the comments you have made in your review. I have investigated your concerns and am unsure what it is that you are upset about. You mention that your new truck wasn't cleaned at delivery. We had your new truck detailed at your request twice in anticipation of you coming to pick it up. This was done on April 19th, and April 28th, both dates that were chosen by you. You missed both appointments. You were finally able to make it in to the store on May 1st to complete your delivery. Your twice cleaned vehicle had been sitting for a few days waiting for you to come in. The interior of the vehicle was spotless and perfect, and the exterior may have had a little dust on it, but the truck was still clean and ready. You have called Shawn a liar but he is not a dishonest person. Shawn is an employee of ours in good standing. He is a Family man that has a loyal customer following as you can see from the many great reviews his customers have taken the time to leave on this site and others. Shawn has a long history of providing his customers with great service. Please feel free to contact me at any point if you'd like to discuss this further, Respectfully, Roy Lakusta General Sales Manager

June 03, 2017

Good experience This is my first car and I am glad that I found a good one within my budget. At first, I met with a salesperson that I found trouble with. But I found More

by Sophie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savoury
June 01, 2017

great service Shawn Shute was excellent. He went in to great detail of what my jeep compass had for options. By far the best salesman i have. I love my new jeep com More

by christina lindgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shute, Thaddaeus Shettell
May 30, 2017

Another Great Jeep from Great West This is the third Jeep we have bought from Great West Chrysler. Their sales people are awesome and their service department is second to none. We h More

by Jeeplove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savoury
May 29, 2017

Meh!! I had a good experience with great West. I was ecstatic when they were able to get us approved when I didn't think was possible. More

by Spencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitroy George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2017

Whitroy for the win! This was by far the best experience I have ever had at a dealership. My salesman Whitroy George was not only amazing with myself but my son as well. H More

by Snessman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitroy George
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2017

Friendly and Helpful This is our second vehicle from Great West in the last 4 months. We find them easy to work with and knowledgeable. Eden was a great help on the in More

by Deena Trupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Savoury
May 26, 2017

Fast and easy Eden was very nice and easy to work with. She got me exactly what I wanted for a price I could work with. She made my visit quick and enjoyable instea More

by Sean.p
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huffman
May 26, 2017

"very friendly and helpful" I'm so happy and pleased with the amazing service I got from Shawn Shute. I was very impressed by how knowledgeable and helpful he was . I found him v More

by Daljeet Singh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Shute
May 25, 2017

Got the one I wanted I bought a truck and overnight had second thoughts on the model.....one quick call to Andy and 2 days later I had the truck I wanted brought in! Finan More

by Joel Blackburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Savoury
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