Great West Chrysler Jeep Dodge
Edmonton, AB
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Amazing staff to deal with, Shawn Shute was very knowledgeable and kind! Got us everything we needed and more in our new Dodge 2023. I highly recommend this dealership and highly recommend dealing w knowledgeable and kind! Got us everything we needed and more in our new Dodge 2023. I highly recommend this dealership and highly recommend dealing with Shawn! More
I found the specific truck I was looking for on Autotrader. I’m from Ontario and everything was a breeze from start to finish. Whitroy is the man, he gave me a virtual tour of the truck and along w Autotrader. I’m from Ontario and everything was a breeze from start to finish. Whitroy is the man, he gave me a virtual tour of the truck and along with Sal there were no hidden surprises with the vehicle or financing. Their customer service was A1 and I would definitely recommend this dealership to anyone who is in the market for a new or pre-owned vehicle. More
Absolutely best vehicle purchase experience I've ever had. Shawn Shute is totally customer service focused, knowledgeable and puts his customers first. His patience communications are outstanding and his had. Shawn Shute is totally customer service focused, knowledgeable and puts his customers first. His patience communications are outstanding and his patience is second to none. I would recommend Shawn to all looking to purchase a vehicle in the future. Shawn has me as a customer for life. Parts and service department staff are friendly and knowledgeable as well. Thank you Shawn and thank you Great West Chrysler. Call me a customer for life. Richard L.. More
I had heard about their reputation for outstanding customer service and integrity. And I got it when i dealt with Vinny. He was so welcoming due to his kind words and pleasant smile. Rarely got a chan customer service and integrity. And I got it when i dealt with Vinny. He was so welcoming due to his kind words and pleasant smile. Rarely got a chance to meet a salesperson who listened every word of our requirements patiently and was extremely knowledgeable in providing comparative data in make and model options. He knows his cars very well. It was an experience worth recommending him. More
STAY AWAY FROM THIS PLACE ! ! There tech crashed my brand new truck driving it around for 21kms which i have proof of, he was supposedly using to go to mcdonalds according to ot ! There tech crashed my brand new truck driving it around for 21kms which i have proof of, he was supposedly using to go to mcdonalds according to other techs, even says on the police report outside a mcdonalds. And he didnt even deny it ( i have it recorded). His name is Dean don't let him near your vehicle. Caused over 6k worth of damage on my work truck which I couldn't use for a month after. Lost out on lots of money cause of this place. Service manager and owner and the salesman are completely useless and did not care about the situation at all. They got there sale so why would they care about a customer. I tried to talk to the tech about it and he swore at me and told me off. Told the service manager and he didn't believe me and just ignored it. So now my brand new 109k truck has an accident on it cause of there incompetence. This placed cause me so much stress, pain and suffering that I had to see a doctor about it. So now me the customer is stuck with a piece of scrap metal that I had to bring back around 10 more times after the accident and it still has issues which I think is cause of the accident. Service manager is the rudest most inconsiderate person I ever met in my life. Does not care at all about doing the right thing for a customer. Before ya step foot in this place just know the customer is never right and they do not care once the sale is made. I can stress enough how much I regret walking into this place. Worst business I've ever dealt with in my life. More