Great West Chrysler Jeep Dodge

Fleet Purchase Updating our fleet and found good pricing at Great West. But the great pricing was followed through with great service from our rep Shawn Shute. Thank Updating our fleet and found good pricing at Great West. But the great pricing was followed through with great service from our rep Shawn Shute. Thank you Shawn and hope we can do business together down the raod! More

Great Communication ..very friendly .great staff.. Very efficient.thorough from first conversation to final handshake...custtomer service is there goal.. Very knowledgeable..accommodating beyond what i Very efficient.thorough from first conversation to final handshake...custtomer service is there goal.. Very knowledgeable..accommodating beyond what is perceived...just a great overall experience More

Above and beyond Eden was very friendly and helpful. Answered questions quickly regardless of whether she was in the office or at home. Also bought me a weathertech ma Eden was very friendly and helpful. Answered questions quickly regardless of whether she was in the office or at home. Also bought me a weathertech mat when they couldn't find the original that came with my used Explorer. More

Excellent service Andy, the salesman, was very courteous and friendly but not pushy. He assisted us patiently as we were still contemplating other vehicles at differen Andy, the salesman, was very courteous and friendly but not pushy. He assisted us patiently as we were still contemplating other vehicles at different dealerships even after test driving the used 2013 VW Jetta 2.5 L at Great West Chrysler Jeep Dodge. Ultimately we chose the used 2013 VW Jetta 2.5 at this dealership because Andy was flexible on the price, it was in mint condition, very clean and because of the relaxed atmosphere. Financing was simple and quick as we were prepared with the necessary docs. We will be looking for a newer used Dodge Cargo van in the future and this will be our first place to look. Great service! More

Good experience It was a good experience. Easy to work with them. It was a friendly environment without pressure to purchase. I would recommend them to my friends. It was a good experience. Easy to work with them. It was a friendly environment without pressure to purchase. I would recommend them to my friends. More

Best experience I bought a 2017 dodge 1500 and received excellent customer service by everyone. Shawn and eden were very helpful and friendly. Treated me with respect I bought a 2017 dodge 1500 and received excellent customer service by everyone. Shawn and eden were very helpful and friendly. Treated me with respect and had lots of laughs. More

Great dealership great people Any questions I needed answered were addressed by the manager. Very professional. Manager was very honest and easy to deal with. Good prices. Nice pla Any questions I needed answered were addressed by the manager. Very professional. Manager was very honest and easy to deal with. Good prices. Nice place. More

Don't go to this dealership! I called this dealership looking to trade in my car for a truck or van/SUV. I had been to a few other dealerships before hand who were unable to help I called this dealership looking to trade in my car for a truck or van/SUV. I had been to a few other dealerships before hand who were unable to help in keeping the payments where I needed them to be due to negative equity on my car. So I didn't want to commute if great west Chrysler couldn't do it either. I spoke with a salesman Shawn Shute, he guaranteed they would be able to do it and invited had me come into the dealership. When I met with Shawn he made a point to tell me how great of a salesman he is and how many vehicles he had sold that day and he showed me all of his reviews on this site about how great he is... After going over everything and pulling my husbands credit it was determined that he could not keep the payments where we needed them to be either. Apparently because of his credit score, he also warned that other dealerships (if we went elsewhere) would probably run my husbands credit a bunch of times to different banks but made a point to say that great west Chrysler doesn't do that (which I thought was weird that this even had to be mentioned). We discussed other options with Shawn as we were serious about purchasing a vehicle, he said he was going to speak with a few managers and see what could be done. At this point, I believe he knew there was nothing they could do to keep the payments where we needed them but decided to string us along anyways continuing to say they had different ideas and solutions and that they would call us back. No one ever called us back and I got tired of chasing them down to speak with. Again, not really a big deal, however when I later looked over my credit report I noticed that they pulled our credit 7 different times, bringing our credit score down to make it so that the score was too low to purchase a vehicle any where else. This was unnessecary and they didn't have permission to do it. So unless you can afford those hits on your credit do not visit this dealership. More

Mind blown I have a chronic illness. I’m addicted to buying new cars. This is the 6th new car I have purchased in 15 years! This is the only time I have never f I have a chronic illness. I’m addicted to buying new cars. This is the 6th new car I have purchased in 15 years! This is the only time I have never felt stupid or pressured. They somehow got me into the Jeep if my dreams with out me having to dicker. They were patient and understanding when I was being a crazy person. They were knowledgeable about the vehicle. They wanted to sell me a car with out ripping me off. Sal in finance was honest about what “extras” were worth it and which weren’t. I actually didn’t even plan on buying a car at all. I was doing research for a car I planned to buy in the next year or 2. I somehow left with a new vehicle with out feeling ripped off or like I had sold my soul. Eden and the entire team worked together, they were professional and they were really fun. I especially liked that the sales manager sat down with me and eden and she wasn’t running back and forth from the sales office. I spoke to Roy face to face and he worked with us. Very happy. I will be referring everyone I know and I will absolutely be returning (well maybe not because I found my forever true love jeep :) More

Great Experience at Great West With an expanding family, we had to hand in our Cool Cards and buy a minivan. Right from the go, Shawn was awesome to deal with, going above and beyo With an expanding family, we had to hand in our Cool Cards and buy a minivan. Right from the go, Shawn was awesome to deal with, going above and beyond to make sure we left with our newly-purchased vehicle as satisfied customers. Shawn was honest and fair, and overall awesome to deal with. At no time did we feel pressured to buy a vehicle from Shawn. We went in knowing exactly what vehicle we wanted to buy, and how much we expected for a trade-in, and Shawn went to bat to make sure our expectations were met. I would highly recommend that anyone who is thinking of purchasing a vehicle from Great West get in contact with Shawn, you will not be disappointed. More