Great West Chrysler Jeep Dodge

Amazing! We have dealt with Eden Donahue for 5 years and she’s amazing, she’s always been able to work her magic and even come in on days off! She’s a great pe We have dealt with Eden Donahue for 5 years and she’s amazing, she’s always been able to work her magic and even come in on days off! She’s a great person overall and won’t deal with anyone else. More

Amazing service! The service at Great West was exceptional! All of the staff were super helpful, friendly and considerate! I will definitely recommend them in the futu The service at Great West was exceptional! All of the staff were super helpful, friendly and considerate! I will definitely recommend them in the future :-) More

Frustrating Exp but Great Service Recovery I am dissapointered to share this review as I have been going to GWC for a long time. I recently took in my Dodge Nitro because it had no heat. Change I am dissapointered to share this review as I have been going to GWC for a long time. I recently took in my Dodge Nitro because it had no heat. Changed the thermostat and recommended to flush core. First day get vehicle back, now overheats on highway. Take back, service changes the water pump now. Service test drives and gives me ok. I drive it again no heat and again overheats. Take back and the diagnose the I need to replace heat core. So after close to $2k in needless repairs, 4 breakdowns on road and 3 weeks in shop and still NO heat want to replace the heat core for another $2500. Instead we decided to put a bypass on the system and truck will run but no heat and I would sell. Over the 3 weeks, I advised the service team they should have a sakesperson talk to me?? Never did. I needed a loaner for the time in shop. Had the use of a loaner for one day that I still haven’t received my $200 deposit back? I could tell the service advisor (Tyrion) did care but was frustrated by the car issues. When I questioned why my water pump would need to be replaced after they changed the thermostat he said it was likely because of the age. When my truck broke down for the 4th time (all for the same reason all after they changed the thermostat). Enough was enough. I really feel they were just making up diagnosis to keep me paying!! I have driven Dodge for over 25 years and won’t use Great West. No confidence and questionable tactics. The good news. St. Albert Dodge picked up a new sale and a new customer. They were the closest dealership to where my truck broke down for the final time. Probably the easiest sale they ever made. Update: Had a follow call from Ray (Service Manager @ GWC) which was really appreciated. Most companies don’t listen or follow up with disgruntled clients. He does! Took the time to listen and understand my frustration. Had a very good conversation how things could may happened and together we both came to very good understanding. He realizes where they could improve and I appreciate his follow up. I think I may have to give them another chance. More

Excellent people, excellent service! Went in looking to see what my options were for trading in my jeep. I've wanted a truck for a long time, but didn't think it was do-able. Andy helpe Went in looking to see what my options were for trading in my jeep. I've wanted a truck for a long time, but didn't think it was do-able. Andy helped me find the PERFECT truck and worked out the best deal for me. Everyone here was so helpful and personable, I would definitely recommend anyone looking for a vehicle to come here!! Andy, by far, was the best person that I've dealt with at any dealership! More

Very satisfied Service was really good. They listened to what we were looking for and they do not try and push a sale on you they helped us reach our goal . I would Service was really good. They listened to what we were looking for and they do not try and push a sale on you they helped us reach our goal . I would definitely recommend them to others. More

Satisfying Experience It was a great experience since I walked into the dealership. Everyone was very welcoming and Sean was very willing to spend the time with me answeri It was a great experience since I walked into the dealership. Everyone was very welcoming and Sean was very willing to spend the time with me answering all of my questions and showing me all of my options. Sean and Phil stayed late on a Saturday to finish off the sale. My vehicle was ready for pick up when they said it would be and they went out of their way to make sure I was happy with my vehicle and all set up to go. They went the extra mile to make sure their customers are satisfied when they leave the dealership. I love my new Dodge Durango RT. More

Perpared, profecinal, positive Warren Evans the Internet Sales Manager and his team were ready for my visit. The unit was ready to go. The forthcoming of the information on the un Warren Evans the Internet Sales Manager and his team were ready for my visit. The unit was ready to go. The forthcoming of the information on the unit was great and was able to speed up the process. If you know what you want in a car, these guys wont waist your time... Thanks More

My Durango Told her what I wanted . She came at me with exactly what my family needed a 2017 Dodge Durango awd gt Thank you Eden Donahue Told her what I wanted . She came at me with exactly what my family needed a 2017 Dodge Durango awd gt Thank you Eden Donahue More

Brandon provided excellent service Brandon provided us with excellent service throughout our Jeep purchasing experience. This excellent service continued even after we had made the purc Brandon provided us with excellent service throughout our Jeep purchasing experience. This excellent service continued even after we had made the purchase. We didn’t feel pressured and Brandon was a wealth of information. More

Great experience buying a vehicle at Great West Chrysler Paul and Arthur provided us with excellent service when we purchased our Dodge Ram 1500. They were very courteous to identify our needs and helped us Paul and Arthur provided us with excellent service when we purchased our Dodge Ram 1500. They were very courteous to identify our needs and helped us to find the right vehicle. We had a very good experience buying a vehicle there. More