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Great West Chrysler Jeep Dodge

Edmonton, AB

4.6
1,946 Reviews
Great West Chrysler is proud to be at your service for all of your automotive needs for over 25 years in Alberta. Our group of premier dealers in Edmonton welcomes you to our new, interactive website. Whether you’re in the market for an exceptional new vehicle or top-quality used vehicle, we have expertise, selection and convenience of our eight locations that simply cannot be matched in the province. Here online you can view detailed specifications of each model, schedule a test drive, have us send you a price quote personalized to your stated preferences, and get pre-approved for credit for maximum convenience. Use our handy vehicle comparison tool to help you decide which new or used vehicle is best for your needs. You can also learn more about our top-rated service departments, where our experienced technicians can take care of all your maintenance and repair and detailing needs, you can even schedule your next service visit directly online. We feature a well-stocked parts and accessories department including our own store, from which you can order needed components online as well. The benefits of coming to Great West Chrysler don’t end there either! We invite you to read up on the best warranty packages in the industry, available only from our group of dealers, and to check out the manufacturer’s promotions as well as our own exclusive special offers. At any time, our team of dedicated and friendly professionals is on hand to answer all your questions and comments. Great West Chrysler is a committed member of our community and is active in charity work in Edmonton and the surrounding area, we are known for our outstanding efforts with The Stollery Children’s Hospital raising over 1.5 Million - learn all of that and more right here!
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17817 Stony Plain Rd NW

Edmonton, AB

T5S 1B4

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Showing 1,946 reviews

January 13, 2025

DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! !! Update!!! A year of nothing but problems since we purchased and now they are telling us to have the vehicle stolen and burnt because they can not More

by blundon400ex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eden Donahue
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob bertschi , Lance Maroney
Jan 16, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for bringing your concerns to our attention, blundon400ex . Our goal is to always provide exceptional service and support, and we regret to hear about the challenges you've faced in your review. We encourage you to contact our management team directly at 780.483.5337 so we can work together to assist you the best we can. While we appreciate feedback, we believe a direct conversation is the most effective way to address complex concerns like these. Thank you for reaching out, and we hope to assist you further.

Jan 16, 2025 -

blundon400ex responded

Yeah assist me in eating negative equity because you guy sold me a vehcile with a ghost in the wiring harness? Not to mention every service i got from you guys has been one thing after another and you claim you ate doing me favours??? After purchasing the amount of warranty i did and having the vehicle fail as many it times as it does, its the least you can do. Buy back the vehcile and deal with stelantis? No, you put your faulty vehicles on us as the consumer and than blame stelantis for giving you faulty vehciles to sell. Stand behind the product you sell instead of telling me to have my vehcile stolen and burnt.

January 09, 2025

Very nice place and amazing people. The guy imi was very helpful and he made it easy for me to get a new vehicle. They’ll treat you like a family there no cap. 🍻 More

by cyron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imi Merali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Maroney
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the awesome review, Cyron! We're so glad to hear that Imi made your experience smooth and enjoyable. It’s wonderful to know you felt like family while getting your new vehicle. We appreciate your kind words and look forward to helping you again in the future. Cheers! 🍻🚗✨

January 08, 2025

So nice that they go above and beyond to do a vehicle inspection that wasn’t asked for to find any problems that they believe should be addressed More

by Sammy6661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the thoughtful review, Sammy! We’re glad to hear that our team went above and beyond with your vehicle inspection to ensure everything was in top shape. Your trust means a lot to us, and we look forward to assisting you again in the future! 🚗✨

January 08, 2025

Excellent work and customer care by Brian; work was performed excellently and was ready when promised. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rachid
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review, Rob! We’re delighted to hear that Brian provided excellent customer care and delivered on time as promised. Your satisfaction is our priority, and we look forward to assisting you again in the future! 🚗✨

December 29, 2024

this is such an incredibly great dealership. The sales process was unbelievable and service. Every time is so wonderful. More

by davejbowie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imi Merali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Maroney
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the glowing review, Dave! We’re thrilled to hear that you’ve had such incredible experiences with both our sales and service teams. Your kind words mean the world to us, and we’re excited to continue providing you with wonderful visits every time. See you again soon! 🚗✨

December 22, 2024

Prompted and professional service And very accommodating. We will see on the return servixe call with the new part. More

by Dfunk780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Wylie
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the review, Dfunk! We’re glad to hear that our team provided prompt, professional, and accommodating service. We’ll make sure your return service call with the new part is just as smooth. We appreciate your trust and look forward to assisting you again! 🚗✨

December 18, 2024

First time receiving service here and the experience went very smoothly. Brian took care of me, very friendly and willing to help demeanour which is always appreciated! Great first time experience so far ove More

by Masonb45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rachid
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for sharing your experience, Mason! We’re thrilled to hear that your first visit went smoothly and that Brian provided friendly and helpful service. It’s great to know your initial experience was a positive one, and we look forward to welcoming you back again in the future! 🚗✨

December 08, 2024

I just bought my ram from their whole staff is nice and very helpful specially Imi merali he is great guy to deal with More

by Kang_ramanjit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imi Merali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the fantastic review, Kang! Congratulations on your new Ram! We’re delighted to hear that Imi and the entire team provided helpful and friendly service. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Enjoy your new truck! 🚗✨

November 28, 2024

Great service today and oil change done quickly. Service advisor for oil changes was very polite and knowledgeable. More

by walterd.taotha@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the great review! We’re glad to hear that your oil change was done quickly and that our service advisor provided polite and knowledgeable assistance. We appreciate your feedback and look forward to serving you again! 🚗✨

November 22, 2024

Found this dealership to be very accommodating and professional. A welcoming attitude by all personnel I dealt with. Well laidout and functional sales area. My salesman Noah was fun to work and talk More

by Happy Sask.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eden Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Stacey
Jan 13, 2025 -

Great West Chrysler Jeep Dodge responded

Thank you for the thoughtful review! We’re thrilled to hear you had such a positive and comfortable experience at our dealership. It’s wonderful to know that Noah made the process enjoyable and went above and beyond to assist you. Your kind words about our team and the dealership layout mean a lot. We truly appreciate your recommendation and look forward to welcoming you back in the future! 🚗✨

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