Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Grande Prairie Volkswagen
Grande Prairie, AB
1,151 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
January 31, 2017
Excellent experience Very informative and helpful . They were able to answer all our questions and very understanding to for our needs.it was a very pleasant experience. Very informative and helpful . They were able to answer all our questions and very understanding to for our needs.it was a very pleasant experience. Very friendly and we will be referring others. More
by Mguth1123
Employees Worked With
Other Employees :
Shea Paquette, Rick Simms, Chris Falls, Emerson Tangen
January 25, 2017
Excellent service I had come in to buy a new used vehicle and received over the top customer service from Rick Simms and the team at grande prairie Volkswagen. I had come in to buy a new used vehicle and received over the top customer service from Rick Simms and the team at grande prairie Volkswagen. More
by GPVW77
Employees Worked With
Rick Simms, Chris Falls
January 23, 2017
Had a few questions on a Tiguan , the sales team offered clear concise information to me. No hassles, no pushy sales tactics, just friendly service. , the sales team offered clear concise information to me. No hassles, no pushy sales tactics, just friendly service. More
by K Jacques
Employees Worked With
Caitlin Robinson
January 17, 2017
Very poor customer service. Terrible service department. They are not flexible or accommodating, I've caught overcharges. Twice I've had "new" error codes come on immediately aft Terrible service department. They are not flexible or accommodating, I've caught overcharges. Twice I've had "new" error codes come on immediately after my car has been serviced there, and they have not considered whether they caused the errors. Most disappointing of all, the dealership manager was completely unresponsive to my inquiries and my concerns with the service department. The response from the dealership written below this review is not in relation to my complaint. My complaint was not about pricing. This dealership does not value customer service. More
by FSJ
January 14, 2017
Great service, very friendly and helpful Chris made things so easy for me buying my first car on my own! he was very friendly and made you feel like you have known him for years, also made su Chris made things so easy for me buying my first car on my own! he was very friendly and made you feel like you have known him for years, also made sure i was happy and and knew everything that i was getting my self into! More
by BrittDH1117
January 13, 2017
Superior Customer Service We worked with Phil (sales) Darcy and Chris with our process. Hands down blown away by the effort to find and deliver exactly what we were looking f We worked with Phil (sales) Darcy and Chris with our process. Hands down blown away by the effort to find and deliver exactly what we were looking for. Bravo Phil, and team. Will return when the time comes to upgrade. More
by LAWRENCE
January 12, 2017
Awesome Experience I highly recommend dealing with GP Volkswagen, Phil (salesman) was so awesome to deal with, we bought TWO vehicles on the same day, no matter what you I highly recommend dealing with GP Volkswagen, Phil (salesman) was so awesome to deal with, we bought TWO vehicles on the same day, no matter what your looking for, I know he could find the best deal for you:) Chris in finance is absolutely awesome, and will work extremely hard to get you the best deal possible:) GP Volkswagen is definitely our go to dealership from now on:) More
by Mellissa
December 30, 2016
Excellent service and sales team Brad Malcom was very easy to talk to and knew the vehicle he was selling. He made the process easy and fun. We are very pleased to be walking a way wi Brad Malcom was very easy to talk to and knew the vehicle he was selling. He made the process easy and fun. We are very pleased to be walking a way with the car of our dreams. More
by PaigeVC
December 22, 2016
Great experience! Robin, Darcy and Chris were an absolute pleasure to work with! I couldn't be happier with my new Jetta :) Thanks so much to all of you for making my e Robin, Darcy and Chris were an absolute pleasure to work with! I couldn't be happier with my new Jetta :) Thanks so much to all of you for making my experience so enjoyable and stress free! More
by Ange M
December 19, 2016
Blown away by the staff Rick went above and beyond when helping me find the perfect vehicle. It was my first time buying new so I was nervous but rick did all he could to mak Rick went above and beyond when helping me find the perfect vehicle. It was my first time buying new so I was nervous but rick did all he could to make me feel comfortable and pick the vehicle that suited me best. Now I'm a proud owner of a lancer and I couldn't be happier with it. Thanks Rick :) More
by TyGuy
Employees Worked With
Rick Simms
