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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,080 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,080 reviews

October 17, 2024

Great people, great experience! ! It was a pleasure dealing with them. Hassle free! I was looking for a new vehicle in the quickest time possible and when every dealership in the tow More

by Deep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Grande Prairie Volkswagen responded

Hello Deep, thank you for sharing such a glowing review! We're overjoyed to know that Navpreet and Shawn were able to assist you swiftly and make your car buying process not only quick but truly hassle-free. It's great to hear that when others couldn’t meet your needs, Grande Prairie Volkswagen could. We're here for you anytime you need, both during and after your purchase. Looking forward to your next visit!

October 10, 2024

Service is great. Took our Atlas in for a recall ,had that done and talked to Brad about what else needed to be done. Got the list and all was done by the end of the d More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Grande Prairie Volkswagen responded

Hello Mike, Thank you for leaving us such a fantastic review! We're thrilled to know that your service visit for your Atlas went smoothly and that all your needs were addressed promptly. It’s great to hear that our courtesy car added convenience to your experience. Brad, Shawn, and the entire team here at Grande Prairie Volkswagen are committed to providing efficient and thorough service. We appreciate your recognition and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

October 09, 2024

Great people to deal with and do a great job. Definitely going to get them to do all my mechanical work More

by RMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Terry
Oct 13, 2024 -

Grande Prairie Volkswagen responded

Hello RMK, Thank you so much for your glowing review and the 5-star rating! We're thrilled to hear that you had a positive experience with our service team. It's great to know that Bryan, Mickaela, and Jade made your visit exceptional. We look forward to handling all your future automotive needs and keeping your vehicle running smoothly. Your trust in us for your mechanical work is greatly appreciated, and we're here whenever you need us! Best regards, The Grande Prairie Volkswagen Team

October 08, 2024

Friendly and Professional staff. They are always able to assist and work around your schedule. More

by TakeVacation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for your kind words and the perfect rating! We’re thrilled to hear that our team was able to accommodate your schedule and provide the friendly, professional service you deserved. Bryan, Mickaela, and the rest of our team always aim to deliver top-notch service that fits our customers' needs seamlessly. We look forward to welcoming you back to Grande Prairie Volkswagen for your future automotive needs. Warm regards, The Grande Prairie Volkswagen Team

October 04, 2024

Very good experience with sales people! ❤️👍🏼. Navpreet was very good and knows her inventory. Highly recommended if you are looking to buy next vehicle . Thanks again nav and Michael for More

by Heatherisaac7
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Grande Prairie Volkswagen responded

Hello Heather, Thank you for taking the time to share your positive experience with us! We're delighted to hear that Navpreet and Michael were able to assist you effectively and made your car shopping process enjoyable. We appreciate your recommendation and look forward to serving you again in the future. Your satisfaction is our top priority! Best wishes, The Grande Prairie Volkswagen Team

October 02, 2024

Great staff who try to help me out every time. They even squeezed in an extra item. More

by Jen kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Grande Prairie Volkswagen responded

Hi Jen, thank you for the great review! We are thrilled to hear that our team was able to assist you efficiently and even add that little extra to your visit. We always strive to provide clear, prompt service and are glad to have met your expectations. We appreciate your feedback on our service price transparency and will continue to work on improving every aspect of our customer experience. Looking forward to seeing you again at Grande Prairie Volkswagen!

October 01, 2024

A pleasure doing business with them. Helpful and friendly. I would definitely come back for my automotive needs when the time arises. More

by lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words, Lou! We’re delighted to hear you found our service helpful and friendly. At Grande Prairie Volkswagen, we strive to ensure every visit is smooth and enjoyable. Your satisfaction is our top priority, and we look forward to welcoming you back for all your automotive needs. Thanks again for choosing us and taking the time to share your experience! Warm regards, The Grande Prairie Volkswagen Team

September 30, 2024

Great experience buying my first car ever with Paige, made the experience super fun and easy :) More

by Jxsmineraine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2024 -

Grande Prairie Volkswagen responded

Hello Jasminereine, Thank you for sharing your wonderful experience with us! We're thrilled to hear that Paige and Teri made your car buying journey not just easy, but enjoyable as well. It’s always our goal to ensure a smooth and pleasant process for all of our customers. Enjoy your new ride and remember, we’re here whenever you need us. Welcome to the Grande Prairie Volkswagen family! Best Regards, The Grande Prairie Volkswagen Team

September 30, 2024

MANHARAN Sandhu was a fantastic sales person who provided me with excellent service! Thank you manny More

by Kevin21endozo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manharan Sandhu
Oct 04, 2024 -

Grande Prairie Volkswagen responded

Thank you for your fantastic review, Kevin! We're delighted to hear that Manharan provided you with such excellent service. At Grande Prairie Volkswagen, we always strive to make your experience memorable and hassle-free. We'll be sure to share your kind words with Manharan and the rest of the team. We look forward to welcoming you back for any of your future automotive needs!

September 29, 2024

Received good and speedy service. Bought my Tiguan in 2018 and have been pleased with their service. More

by rjc2005
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angela Berzniuk
Oct 06, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for taking the time to leave such positive feedback about your experience at Grande Prairie Volkswagen. We're thrilled to hear you have been satisfied with the service for your Tiguan since 2018. However, we've noted your comments regarding the transparency of our service pricing. Your input is incredibly valuable to us, and we are continually striving to improve our service in all areas. Please feel free to reach out to us directly if you have any suggestions or need further assistance in the future. Best regards, The Grande Prairie Volkswagen Team

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