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Grande Prairie Volkswagen
Grande Prairie, AB
971 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 971 reviews
February 11, 2019
Great customer service!! Ryan has been absolutely great throughout the entire process. He made my experience of purchasing a new vehicle trouble free, I wish him continued Ryan has been absolutely great throughout the entire process. He made my experience of purchasing a new vehicle trouble free, I wish him continued success!! Thanks Ryan. More
by NCP
Employees Worked With
Ryan Shank
Helpful February 11, 2019
Friendly and extremely knowledgeable Shawn was amazing. His knowledge in the car industry was incredible. Answerd all my questions perfectly and really helped me find something I wanted. Shawn was amazing. His knowledge in the car industry was incredible. Answerd all my questions perfectly and really helped me find something I wanted. Would recommend Shawn to any friends and family that ever want to get a new/used car. Keep it up buddy! 🔥 More
by Jarec Warwick
February 04, 2019
Recently purchased used 2015 jetta tdi sel The process was easy and any issues were dealt with professionally and with courtesy being of high value. Even after a long day, we left feeling con The process was easy and any issues were dealt with professionally and with courtesy being of high value. Even after a long day, we left feeling confident that we made the right choice. More
by Lee Pineo
January 26, 2019
Excellent cistomer service Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all w Jasmyn has been a lot of help and extremely friendly. She guided us and help us every way that she could. The wait may have been long but it was all worth it. More
by Melissa Caspe
January 17, 2019
Disappointing Service Department VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work t VW car was taken in for a computer scan to trouble shoot heater. They did a “safety inspection” without being asked and reported $3200 worth of work that “must be done immediately because it is not safe”. This included brakes metal on metal and 1mm pad left and LCA bushings loose, swaybar links loose. The reality of the car is the sway bar links were replaced 2 months prior, the car had a 4 wheel alignment at a different shop 2 weeks prior (no problems or adjustments done) and the thinnest pad on the car is at 5mm (I measured). They wrote on the invoice “customer understands car is not safe to drive” right be for they asked me to sign the invoice, just to rub in their “safety inspection” to attempt to get me to approve the work. To top it off the key remote didn’t work when they gave me the keys back, and the couldn’t figure out why. I’m looking forward to the day I no longer on a VW. Be aware of their less than honest tactics in the service dept. More
by BR
Employees Worked With
Shea Paquette
January 05, 2019
New Tiguan Jasmyn was very helpful and has answered any questions we've had about the Tiguan quickly since we've gotten home. Everyone at the dealership was fri Jasmyn was very helpful and has answered any questions we've had about the Tiguan quickly since we've gotten home. Everyone at the dealership was friendly and helpful. So far we love our new Tiguan! Thanks, Jasmyn! More
by kathyfsj
January 04, 2019
Awesome service! Shawn was a better salesman than we could have ever hoped for. Beyond knowledgeable about the vehicles, answered every question I had, no matter how d Shawn was a better salesman than we could have ever hoped for. Beyond knowledgeable about the vehicles, answered every question I had, no matter how dumb some seemed, and just made the whole experience positive and exciting. I would highly recommend him for anyone looking for a vehicle. More
by Kylie Tubbs
Employees Worked With
Other Employees :
MATT SCHAFF, Chantel Beck
December 29, 2018
Perfect vehicle I am so please with the wonderful service I had. Jonathan help me with all the information I needed to choose the right vehicle. Thank you again I am so please with the wonderful service I had. Jonathan help me with all the information I needed to choose the right vehicle. Thank you again More
by Winter2018
Employees Worked With
Jonathan Wentzell
December 28, 2018
Outstanding service! Jasmyn was so helpful! As a first-time car-owner, she helped me pick out the perfect car for all my car needs. So easy to talk to and she helped me ge Jasmyn was so helpful! As a first-time car-owner, she helped me pick out the perfect car for all my car needs. So easy to talk to and she helped me get exactly what I wanted. It's like I've known her my whole life! Thank you Jasmyn! More
by AmyK1997
Employees Worked With
Jasmyn Woodland
December 03, 2018
Excellent Experience Clean establishment. Wonderful staff with endless knowledge. Shawn helped me out from test drive to getting prices for me. He was also able to work a Clean establishment. Wonderful staff with endless knowledge. Shawn helped me out from test drive to getting prices for me. He was also able to work around my schedule. More
by NatashaStamp
Employees Worked With
