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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,121 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,121 reviews

August 27, 2023

Very good service, and they care a lot about their customers, and helped us get into the right vehicle More

by t.franklewis
Recommend Dealer
Yes
Employees Worked With
Brad Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Lavoie
August 24, 2023

The service department is so helpful and so accommodating, they go above and beyond. I’ve been dealing with Daniel a fair been and he’s been amazing. More

by ttjlaverick
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Aug 24, 2023 -

Grande Prairie Volkswagen responded

Dear ttjlaverick, Thank you for taking the time to share your experience with our service department at Grande Prairie Volkswagen. It's wonderful to hear that you've found our team, especially Daniel, to be helpful and accommodating. Going above and beyond for our customers is at the core of our service philosophy, and it's rewarding to know that this commitment is resonating with you. Daniel's dedication to ensuring your satisfaction reflects the values we strive to uphold at our dealership. A special thank you also to Shuttle Driver Bryan Loewen, who contributed to your positive experience. Should you need any further assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your business and look forward to continuing to serve you. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 23, 2023

Appreciate the help I recieved . . I was terrified to buy a new ride .. and I am still really careful .. Everyone was patient with me . Sarah was so Miss Sunshine impossible to resist More

by debra brouse
Recommend Dealer
Yes
Employees Worked With
Brad Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve driver thanks a million Steve
Aug 23, 2023 -

Grande Prairie Volkswagen responded

Dear Debra Brouse, Thank you for entrusting Grande Prairie Volkswagen with your car-buying experience, especially when it was such a significant decision for you. It's an honor to hear that our team, particularly Sarah's enthusiasm and Brad's presence, made your experience enjoyable and reassuring. Sarah's bright personality and dedication to ensuring you were comfortable with your purchase shines through in your kind words. Your “coffee car cup” sounds like a delightful touch to a memorable experience! The entire team, including Steve, appreciates your recognition, and we have shared your feedback with them. Should you have any further questions, need assistance, or even just want to stop by for a coffee, please don't hesitate to reach out. We're here to support you! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 22, 2023

Service is fast. Staff is always friendly and very accommodating. When I’m there Franklin always stops to sit an talk to me and insists I say bye before I leave. More

by Karencseverthing
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin.
Aug 22, 2023 -

Grande Prairie Volkswagen responded

Dear Karencseverthing, Thank you for sharing your delightful experience with our service team at Grande Prairie Volkswagen. It's truly heartening to know that you found our service fast and our staff friendly and accommodating. Franklin's personal touch and the effort he puts into making your visit pleasant are just a reflection of the dedication we have to our customers. We believe in building relationships, and it seems Franklin and Mickaela have done just that with you. Your comments have been shared with them, and they appreciate your kind words. Should you need anything in the future or have any questions, please don't hesitate to contact us. We look forward to seeing you again soon! Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 20, 2023

Very good service dept. Would recommend it to everyone . I will use them next time More

by Roger Anctil
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
S C
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Lavoie
Aug 21, 2023 -

Grande Prairie Volkswagen responded

Dear Roger Anctil, Thank you for your kind words and for trusting the service department at Grande Prairie Volkswagen. We're delighted to hear that our team, including Sam Gerbrandt, Madison Stoddart, Michael Adewunmi, Teri Lorenzen, Mickaela Ward, and Corey Lavoie, provided you with excellent service. Your satisfaction is our highest priority, and your endorsement means a great deal to us. We're pleased to know that you plan on returning, and we look forward to the opportunity to assist you again. If you have any further needs or questions, please don't hesitate to reach out to us. Thank you for choosing Grande Prairie Volkswagen and for recommending us to others. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 18, 2023

I lived there service and how kind and helpful they were. I felt very informed. They are very knowledgeable. More

by Nokuthula
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Grande Prairie Volkswagen responded

Dear Nokuthula, Thank you for taking the time to share your wonderful experience with us at Grande Prairie Volkswagen. Your kind words regarding our service and the assistance you received from Franklin Manyika are truly heartwarming. Franklin's dedication to providing an informed and personalized experience is reflective of our commitment to excellence, and we're glad that his knowledge and kindness resonated with you. Your satisfaction is our priority, and we're pleased to know that you felt well-informed throughout your time with us. Should you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to having the opportunity to serve you again. Thank you for choosing Grande Prairie Volkswagen. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 17, 2023

Very efficient. Courteous. Professional. Kind. Made us feel as we were being listened to and "not village idiots". We were very happy with service and will recommend More

by rb.hamilton
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Aug 18, 2023 -

Grande Prairie Volkswagen responded

Dear rb.hamilton, Thank you for sharing your positive experience with us at Grande Prairie Volkswagen. Your words encapsulate the values we hold dear: courteousness, professionalism, and kindness. We're thrilled to hear that Daniel Bartlett in our service department made you feel heard and respected throughout your experience with us. It's our goal to make every customer feel valued, and it's heartening to know that we achieved that with you. Your recommendation to family and friends is a significant testament to the service you received, and we truly appreciate your support. Should you need any further assistance or have any more questions in the future, we are here for you. Thank you once again for choosing GP VW, and we look forward to serving you and your loved ones in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 15, 2023

Very friendly and did the job well. No issues at all! I would certainly recommend them to everyone I know! I would probably consider buying from them again in the future. More

by Chrispower5
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Aug 16, 2023 -

Grande Prairie Volkswagen responded

Dear Chrispower5, Thank you for taking the time to leave us this wonderful feedback. We are delighted to hear that your experience with Daniel and our team at Grande Prairie Volkswagen was so positive. Your comments about our friendliness and the quality of the work we delivered are deeply appreciated. It's fantastic to know that not only would you recommend us to those you know but that you'd also consider buying from us again in the future. Should you have any questions, need further assistance, or if there's anything else we can do to enhance your experience with us, please don't hesitate to reach out. We value your business and look forward to the opportunity to serve you again. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 15, 2023

It was a great experience with Volkswagen dealership specifically with Navpreet kaler. Very professional. Naraender singh More

by Narender
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Grande Prairie Volkswagen responded

Dear Naraender Singh, Thank you for sharing your experience with us at Grande Prairie Volkswagen. We're thrilled to hear that your interaction with Navpreet Kaler was marked by professionalism and left a lasting positive impression. Navpreet's commitment to excellence and attentive customer service reflects our dealership's core values, and we are grateful to have him on our team. Your satisfaction is of utmost importance to us, and we're pleased to know we met your expectations. If there's anything further we can do for you, please don't hesitate to reach out. We look forward to the opportunity to serve you again and appreciate your choice in Grande Prairie Volkswagen. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

August 12, 2023

Excellent service and knowledgeable staff. It’s easy to tell that they truly care about finding their customers the ultimate vehicle. More

by Anita.labbe
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Grande Prairie Volkswagen responded

Dear Anita Labbe, Thank you for sharing your wonderful experience with us at Grande Prairie Volkswagen. Your praise for our service and the knowledge of our staff, especially Shawn, Teri, and Sarah, truly warms our hearts. We believe in taking the time to understand our customers' unique needs and preferences, ensuring that we match them with the perfect vehicle. Your acknowledgment that our team cares about finding the ultimate vehicle for our customers reaffirms our commitment to personalized service. Should you have any further questions, require assistance, or simply wish to share more about your experience, please don't hesitate to reach out. We value your business and are eager to continue serving you in the future. Best regards, Nathan Wheeler Special Projects Manager Grande Prairie Volkswagen

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