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Grande Prairie Volkswagen
Grande Prairie, AB
1,156 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,156 reviews
December 14, 2023
Excellent and fast service. The employees are always kind and knowledgeable and make the visit to Volkswagen pleasant. The employees are always kind and knowledgeable and make the visit to Volkswagen pleasant. More
by Melanie M.
December 13, 2023
Nav was very friendly! Our experience with the Volkswagen dealership was very good. They were excellent at informing us of our options and did their best to get the vehicle Our experience with the Volkswagen dealership was very good. They were excellent at informing us of our options and did their best to get the vehicle we were interested in. More
by Anna Gerbrandt
Employees Worked With
December 12, 2023
The crew at GP Volkswagen always provide friendly, courteous service. So far I’ve done two trade ins for new vehicles and both experiences were smooth, hassle free. courteous service. So far I’ve done two trade ins for new vehicles and both experiences were smooth, hassle free. More
by roman.elazar
December 10, 2023
Everyone was friendly and helpful, thanks Paige for making my experience relatively easy and stress free! making my experience relatively easy and stress free! More
by Nkbt96
December 08, 2023
Happy to come here. Clean service and visitor area. Friendly and knowledgeable staff. Prices are fair and service is professional. Clean service and visitor area. Friendly and knowledgeable staff. Prices are fair and service is professional. More
by nico.s.shull
December 06, 2023
We had great service and the job was finished early so that was fantastic. Very friendly staff. that was fantastic. Very friendly staff. More
by Dar
Employees Worked With
December 01, 2023
She helped a lot, she is the best sale person. Thanks Navpreet, really appreciate your help. Thanks Navpreet, really appreciate your help. More
by Sumitchoudhary8041
Employees Worked With
November 30, 2023
These people sold me a vehicle 4 days later the engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light engineight comes on they tell me it's something simple like a loose gas cap that's making the vehicle have service stabilitrac and check engine light and engine power reduced they did 2 inspections and they were Noth exactly the same they changed out a serp belt after the first inspection but never put that in the second one and the vehicle had 2 different sets of km one on the bill of sale and 300 km less on the inspecton sheet they refused to let me get another vehicle or give me my money back then on top of it all they called my gf after they agreed to look at it they me er called me or texted me 4 or 5 days I never heard from them and a manager Micheal tell my gf who knows nothing about vehicles and did not want to be involved in the situation that his guys will evaluate the vehicles repairs and get back to her and her and I would only have to pay for the work via finance however much it was it was in there shop for 5 days and he still didint know what was wrong with is he had to get a quote to see how much to charge us after I just paid 16 thousand 13 days earlier cus I like to spend obscene amounts of money on pretty much brand new vehicle when I tried to call him they said they would txt or call back and the sales lady got outta there before xxxx hit the fan she wanted no part of the end game she made good commission and a family that had it hard already had to deal with the new and even larger problem no vehicle going on 3 months now they could just refunded our money and properly fixed whatever was actually wrong with it the gm Doug even called me after the fact and said according to my Computer the check engine e light was on after 100 km of driving they put 300 km on according to there paperwork why didint they see an issue with it then and I told him I did they kept saying was probly something simple like a loose gas. Cap that will make the reduced engine power light come on and drop atleast 40 percent of the lower it would stall in reverse they should just give me my money back so me and my family can get a reliable vehicle and move on with our lives there's no way there's as broke as us can't take the kids to hockey can't go get grocerys without paying someone and that another thing when I took the vehicle in last time they knew we lived out of town they didint offer us a ride anywhere just rudly said we don't do refunds and never heard from them till I called a lawyer them they said we had a vehicle for you guys I said why didint you guys say that only thing anyone told us was that u guys were quote the work MD finance it to us if anyone said come check out these other vehicles we would not hesitate cause it's so hard without one More
by Very dissatisfied
Employees Worked With
Other Employees :
Doug generall, Deniz Baykal
