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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,118 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,118 reviews

November 02, 2023

I highly recommend Daniel Bartlett, Service Advisor for the Grande Prairie Volkswagen Dealership. He has consistently provided excellent service over the years for any issues I have had regarding my vehicl More

by gloripalmer
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
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Nov 08, 2023 -

Grande Prairie Volkswagen responded

Thank you for your recommendation and kind words, Glori. It's fantastic to hear that Daniel Bartlett has consistently provided you with excellent service. We pride ourselves on having team members who are committed to the care of both our customers and their vehicles. Your feedback is greatly valued and a wonderful affirmation for Daniel and our service team. We look forward to continuing to support you with any future vehicle needs. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 02, 2023

Deniz was amazing to deal with, and really made you feel like he was there specifically for you! The most comfortable interaction I’ve ever had at a dealership by far! Would absolutely recommend working wit More

by Stef
Recommend Dealer
Yes
Employees Worked With
Deniz Baykal
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Nov 08, 2023 -

Grande Prairie Volkswagen responded

Thank you, Stef, for taking the time to leave such a glowing review. We're thrilled to hear about your comfortable and personal experience with Deniz. Our team strives to make every interaction feel special and focused on the unique needs of our customers. It's great to know Deniz was able to exemplify this so well. Your recommendation is much appreciated, and we look forward to welcoming you back in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

I was treated like family. I felt welcomed and appreciated. Everyone was approachable and knowledgeable. More

by Juliaoh
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Juliaoh, it's truly heartening to hear that you felt like part of the family during your time with us. Our team prioritizes making every guest feel welcomed and valued. We're delighted that Darcy, Shawn, Madison, Michael, and Franklin delivered knowledgeable and warm service. We appreciate your feedback and look forward to assisting you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

There was a noise issue and they sent the foreman for a drive with me and the issue was solved at no cost. It was not a mechanical issue but great service. More

by jeannirom
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Jeannirom, it's essential for us that our customers feel heard and satisfied with the service they receive. We're delighted our team, including Kari and Mickaela, could address and resolve the noise issue promptly. Your trust means a lot, and we're always here to provide top-notch service when you need it. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

Paige was a great help and offered insightful details on the vehicles I was interested in. More

by Connor V
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
4.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Connor, we're delighted to hear that Paige was of great assistance and provided you with detailed insights on your desired vehicles. We always strive for our team, including Shawn, Madison, and Paige, to give our customers the knowledge and support they need. Thank you for choosing Grande Prairie Volkswagen. We look forward to assisting you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

The people at this dealership are very friendly and it's clear they love working there. All of the people who dealt with me worked hard to get me a vehicle that was suited to my situation and budget, and a More

by Karen
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Karen, it's wonderful to hear about your positive experience with our team. We're thrilled to know that Sarah, Michael, Madison, and Paige provided you with the attentive and friendly service you deserve. We always aim to ensure our customers feel comfortable and well-informed throughout their journey with us. Thank you for choosing Grande Prairie Volkswagen, and we hope to continue serving you in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 31, 2023

Michael offered us an exceptional experience at VWGP. We are so happy. David & D’tee More

by D’tee
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deniz Baykal
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Nov 08, 2023 -

Grande Prairie Volkswagen responded

David & D’tee, Thank you for sharing your exceptional experience with us. We're delighted to hear that Michael, along with Madison and Deniz, provided you with the level of service that made your visit memorable. We're so glad you're happy with your experience at VWGP. Your satisfaction is our goal, and we truly appreciate you taking the time to recognize our team. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

October 30, 2023

It’s a great dealership! Super friendly staff all around. The parts department lady was super helpful. The hot chocolate/coffee machine is lovely. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Grande Prairie Volkswagen responded

Sam, thank you for the wonderful feedback! We are thrilled to hear that you found our team friendly and helpful, especially Teri, Mickaela, and Sarah. It's great to know that you appreciated the extra touches like our hot chocolate and coffee machine. We strive to provide a comfortable and welcoming environment for all our guests. We hope to serve you again in the future. Best wishes, Nathan Wheeler Grande Prairie Volkswagen

October 30, 2023

Sarah was amazing to sit down with, kept in touch throughout the few days to keep me updated & went above and beyond, even kept my little man warm inside, while I went out to switch over my babies ca More

by bferg
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Grande Prairie Volkswagen responded

bferg, thank you for sharing your wonderful experience with us! We're thrilled to hear that Sarah provided exceptional service, keeping you informed and ensuring comfort for your little one. We understand the importance of those small gestures, and we're glad to know they made a difference. Your recommendation means a lot to us, and we'll make sure to pass on your kind words to Sarah and the team. Best regards, Nathan Wheeler Grande Prairie Volkswagen

October 29, 2023

I am super happy how you take care the clients thank you so much for that. More

by Jean-Luc
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers, Daniel Bartlett, Miranda Amos-Rush
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Oct 31, 2023 -

Grande Prairie Volkswagen responded

Jean-Luc, thank you for sharing your positive experience with us! We're delighted to hear that Kari, Bryan, Daniel, Miranda, and Mickaela took great care of you. Client satisfaction is our top priority, and we're thrilled to know we've met your expectations. If you have any other needs or questions in the future, don't hesitate to reach out. We're here to help! Best regards, Nathan Wheeler Grande Prairie Volkswagen

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