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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,118 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,118 reviews

November 23, 2023

Friendly, courteous, efficient and personable employees. Great job. Gets my vehicle in for an appointment on my schedule. Respects my time. More

by Helen Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Dec 02, 2023 -

Grande Prairie Volkswagen responded

Helen Johnson, Thank you for your positive feedback regarding your service visit. We're glad to hear that our team, particularly Daniel Bartlett and Mickaela Ward, provided you with friendly, courteous, efficient, and personable service. Respecting your time and accommodating your schedule are top priorities for us, and it's rewarding to know we've met your expectations in these areas. Your satisfaction is important to us, and we look forward to continuing to provide you with great service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 21, 2023

paige was really nice. . helped me with options and was great to help me find a reliable vehicle More

by steff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Grande Prairie Volkswagen responded

Steff, Thank you for taking the time to leave your feedback. We're glad to hear that Paige provided you with excellent service and assistance in finding a reliable vehicle. Her dedication to helping customers explore their options and ensuring they find what they need is something we take great pride in. We appreciate your kind words and are here to assist you with any further needs or questions in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 19, 2023

Very nice and friendly and happy to help, happy to help me find a vehicle that I liked. More

by Terrence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Terrence, Thank you for sharing your experience with us. We're delighted to hear that you found our team, especially Paige Shelton, to be nice, friendly, and helpful. It's our goal to ensure every customer finds a vehicle they love, and we're glad Paige could assist you in this journey. Your satisfaction is important to us, and we look forward to being of service to you again in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 18, 2023

Dealing with this dealership for just over three years and have never had an issue. Service is absolutely amazing. Usually deal with Daniel and he’s just so friendly. Highly recommend them! More

by kayla.bartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Kayla Bartel, Thank you for your loyalty over the past three years and for sharing such a positive review! We're delighted to hear that you've consistently experienced amazing service at our dealership. It's wonderful to know that Daniel's friendliness has contributed to your positive experiences. We truly appreciate your recommendation and look forward to continuing to provide you with the highest level of service in the years to come. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 17, 2023

Was treated well by staff. Mixup on appointment time and amount was dealt with quickly and politely and the service person was extremely helpful. More

by iesmith
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Bartlett
Nov 21, 2023 -

Grande Prairie Volkswagen responded

iesmith, Thank you for sharing your experience with us. We're glad to hear that despite the initial mixup, our team, particularly Daniel Bartlett, treated you well and resolved the issue quickly and courteously. Our staff is committed to ensuring a positive experience for all our customers, and we're pleased to know that Daniel's helpfulness stood out to you. We appreciate your understanding and look forward to serving you again in the future with the same level of efficiency and care. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 17, 2023

This dealership made me feel at home. I’ve never felt like that at a dealership before they were all very helpful, And very polite. Sales person Paige was wonderful the day I went to pic More

by Diane
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Diane, What a joy to hear about your unique and heartwarming experience at our dealership! We're so glad that our team, especially Paige, could make you feel at home and turn your 65th birthday and vehicle pickup into a special celebration. We believe in making every interaction with our customers memorable, and it's wonderful to know we achieved this for you. Thank you for choosing Grande Prairie Volkswagen for such a significant occasion. We're honored to have been a part of your birthday celebration and look forward to continuing to serve you with the same level of care and enthusiasm in the future. Warmest regards, Nathan Wheeler Grande Prairie Volkswagen

Nov 21, 2023 -

Diane responded

Very welcome.

November 15, 2023

Service staff are great, they go the extra mile. Sales staff will make a point of asking how things are going with your vehicle. Parts people are very knowledgeable and are great if you have any que More

by mkapler1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kari Lavers, Daniel Bartlett, Miranda Amos-Rush
Nov 21, 2023 -

Grande Prairie Volkswagen responded

mkapler1960, Thank you for taking the time to leave such a comprehensive review! We're delighted to hear that our service, sales, and parts staff, including Sam, Paige, Kari, Bryan, Daniel, Kaitlyn, Miranda, and Mickaela, have all contributed to your positive experiences with us. We pride ourselves on going the extra mile for our customers, and it's great to know that our team's knowledge and attentiveness have been helpful to you. Your feedback is invaluable, and we look forward to continuing to provide you with top-notch service. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 15, 2023

We love the service! Navpreet was awesome, so kind and helpful with deciding what vehicle would suit us :) More

by Karenkelaart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Karen, Thank you for sharing such positive feedback about your experience with Navpreet at Grande Prairie Volkswagen. We're delighted to know she was able to assist you in finding the right vehicle for your needs with kindness and helpfulness. It's wonderful to hear that you love the service you received. We appreciate your support and look forward to serving you again in the future. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

November 15, 2023

Awesome service from everyone at the dealership! Especially Navpreet who helped us with deciding and finalizing our car.. highly recommended! More

by Dillonfernando94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Grande Prairie Volkswagen responded

Dillonfernando94, Thank you for the wonderful feedback! We're thrilled to hear about your awesome service experience with our team, especially with Navpreet. Our aim is always to assist you in making the best decision for your needs, and we're glad to know Navpreet played a key role in finalizing your car purchase. We appreciate your high recommendation and look forward to continuing to provide top-notch service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

November 13, 2023

Always very happy with any dealings that I have done with GP Volkswagon. One is always left feeling that you have been treated fairly. More

by GC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bartlett
Nov 15, 2023 -

Grande Prairie Volkswagen responded

GC, Thank you for your continued trust in GP Volkswagen. We're delighted to hear that your experiences with us, and particularly with Bryan Loewen and Daniel Bartlett, have always left you feeling treated fairly. We aim to provide a transparent and just service to all our customers. Your satisfaction is a testament to our team's dedication. We look forward to continuing to serve you in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

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