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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.7
1,318 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,318 reviews

June 30, 2026

Went to sell a car delt with a sale person by the name Logan fantastic sales guy More

by Coolmaning2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Grande Prairie Volkswagen responded

Thank you for sharing your positive experience with Logan! We take pride in our exceptional sales team and will make sure to pass along your kind words to him. We hope to see you again for your future car needs.

June 30, 2026

Great staff! Everyone was helpful and accommodating, which made the whole buying a car process stress free. More

by ryan.shumaker
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Grande Prairie Volkswagen responded

Thank you for the positive review! Our team is committed to providing excellent customer service and we are thrilled to hear that we were successful in making your car buying experience stress-free. We look forward to assisting you in the future. #customerfirst #happycustomers

June 18, 2026

Had a great experience with Nav! Everyone was kind and helpful, felt very comfortable shopping with my family. Highly recommend swinging in to say hi to Nav!! More

by Lukehamre
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2026 -

Grande Prairie Volkswagen responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Nav and our team provided excellent service during your visit. We hope to see you and your family again soon!

May 26, 2026

Great staff! Everyone was helpful and accommodating, which made the whole buying a car process stress free. More

by TaraG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2026 -

Grande Prairie Volkswagen responded

Thank you for your kind words! Providing exceptional customer service is a top priority for us. We are thrilled to hear that your buying experience was stress-free. We appreciate your support and look forward to working with you again.

May 16, 2026

Had a pleasant experience at VW, Navpreet was informative and helpful. I said what I specially wanted in my new vehicle and she listened and got what I was looking for. More

by MGilfillan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 23, 2026 -

Grande Prairie Volkswagen responded

Thank you for choosing VW and leaving such a positive review! We are thrilled to hear that Navpreet provided you with a pleasant experience. Our team always strives to listen to our customers' unique needs and find the perfect vehicle for them. We appreciate your feedback and look forward to serving you again in the future.

May 11, 2026

Was so impressed that theÿ had a loner for me as requested.rhank you so much. More

by mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
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May 21, 2026 -

Grande Prairie Volkswagen responded

"Thank you for your positive feedback! It's our goal to always provide exceptional customer service and we're glad our loaner option met your needs. Thank you for choosing our business!" #CustomerSatisfaction #GoingTheExtraMile

May 11, 2026

Jani cares about his customers, he listened to exactly what we were looking for and had multiple vehicles lined up for viewing and test driving. He made this deal happen super fast for us. He genuinely ca More

by Kathryn R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Jani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2026 -

Grande Prairie Volkswagen responded

Thank you so much for your kind words! We pride ourselves on providing exceptional service and finding the perfect vehicle for each of our clients. It was our pleasure to make your car buying experience quick and enjoyable. Thank you for choosing us and we look forward to working with you in the future!

May 09, 2026

The communication that I experienced was lackluster at best. Also, the quote system needs revamping. More

by dtheisen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Gilchrist
Print
May 22, 2026 -

Grande Prairie Volkswagen responded

Hi there, thank you for bringing this to our attention. We apologize for any miscommunication and are working on improving our quote system. We truly value your feedback and strive to provide the best experience for our customers.

May 09, 2026

Service was excellent. They got my tires switched over in a nice timely manner. The team at Volkswagen is great to deal with. More

by Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Gilchrist
Print
May 22, 2026 -

Grande Prairie Volkswagen responded

Thank you for choosing Volkswagen! We are thrilled to hear that you had a great experience with our team and that we were able to efficiently switch over your tires. We appreciate your support and look forward to seeing you again in the future. #VWExcellence

May 08, 2026

Always great service from this dealership. New service manager treated me great and the finance team as well buying out my lease last month More

by Jason5593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darcy Burrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Gilchrist
Print
May 22, 2026 -

Grande Prairie Volkswagen responded

Thank you for sharing your feedback! It's wonderful to hear about your positive experience with our service manager and finance team. We always strive to provide top-notch service to our customers. We appreciate your loyalty and look forward to serving you in the future.

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