Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear darlene, We are sincerely grateful for your kind words about your service experience with Daniel Bartlett at Grande Prairie Volkswagen. It's heartening to know that Daniel's politeness and attentiveness made a positive impact on your visit. We always strive for transparency and to keep our clients well-informed, so it's rewarding to hear that this was your experience. Thank you for your feedback on the workmanship and service time; we are constantly looking for ways to improve and your input is invaluable. Your recommendation means the world to us. If there's anything more we can do to assist you or enhance your future visits, please let us know. Your satisfaction is our priority and we look forward to serving you again. Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

@senrabtwo, Thank you for your review and for bringing in your VW Jetta to address the brake noise. We're glad to hear that issue was resolved and appreciate your patience as we work towards a resolution with VW HQ regarding your radio and cell phone concerns. Your feedback on our service time and communication is invaluable, and we're committed to ensuring that your next visit is a 5-star experience. If you have any further questions or need assistance in the meantime, please don't hesitate to reach out. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Melanie M., Thank you for taking the time to leave such a wonderful review for Grande Prairie Volkswagen! We are overjoyed to hear that you experienced excellent and speedy service, and that our team's kindness and expertise contributed to a pleasant visit for you. Daniel Bartlett, Mickaela Ward, and Jessica S. are integral parts of our team, and your recognition of their hard work and dedication is much appreciated. We're proud to have earned your recommendation. Please know that we are always here to provide you with quality service and support whenever you need us. Your satisfaction is what motivates us to maintain high standards in everything we do. Warm wishes, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Anna Gerbrandt, Thank you for taking the time to share your experience at Grande Prairie Volkswagen. We're delighted to hear that NavPreet Kaler provided friendly and informative service during your visit. It's our priority to ensure that our customers are well-informed about their options and that we do our utmost to meet their vehicle needs. We're pleased to know that your experience with our dealership was very good. Your feedback is greatly appreciated, and we look forward to assisting you with any future automotive needs. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@roman.elazar, Thank you for the fantastic review and for the five-star ratings across the board! We're thrilled to hear about your positive trade-in experiences and that you've found our team, especially Teri Lorenzen and Franklin Manyika, to provide friendly and courteous service. It's our goal to ensure a smooth and hassle-free process for our customers, and we're delighted to know we have met this mark with you. We truly appreciate your recommendation and look forward to assisting you with any future vehicle needs. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Melissa Caspe, Thank you for sharing your positive experience with Daniel Bartlett at Grande Prairie Volkswagen. We're delighted to hear about his commitment to providing excellent service and his effort to accommodate your schedule by expediting the service so you could get to work. It's this kind of customer-focused approach that we pride ourselves on. We appreciate your feedback and look forward to continuing to provide you with the same level of service in the future. Best regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@Nlktb96, We're overjoyed to receive your 5-star review and are glad that you found our team, including Paige, to be friendly and helpful. It's fantastic to hear that we could make your experience easy and stress-free. Thank you for acknowledging our efforts in sales price transparency, your trade-in experience, and the efficiency of your purchase. Your recommendation means the world to us, and we're here to continue providing you with exceptional service for any future visits. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@nico.s.shull, Thank you for the fantastic review and for the 5-star ratings across the board. We are so pleased to hear that you enjoy visiting us, finding our service area clean and our staff friendly and knowledgeable. It's always our aim to provide fair pricing and professional service, and we're glad this has been your experience. Bryan, Daniel, and Mickaela will be thrilled to know their hard work is appreciated. We truly value your recommendation and look forward to your next service visit. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

@Dar, Thank you for the excellent review and the high ratings for our service! We're thrilled to hear that your service was completed ahead of schedule and that you found our team, especially Mickaela Ward, to be very friendly. It's our aim to provide transparent pricing and efficient service, so it's great to know we've succeeded. Your recommendation is much appreciated, and we're here to ensure that every visit you have with us is just as fantastic. Warm regards, Nathan Wheeler Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Sumitchoudhary8041, We are thrilled to hear about your excellent experience with Navpreet at Grande Prairie Volkswagen! Your glowing review highlights the outstanding service she provides, and it’s heartwarming to know that she made your car purchasing process a memorable one. We’re also delighted that you felt our sales price, trade-in, and finance experience met your expectations with such high marks. Thank you for recommending us, and we hope you enjoy every mile in your new vehicle. If you need any further assistance or have any questions, please don’t hesitate to reach out. Your satisfaction is our top priority, and we're here to support you every step of the way. Warmest regards, The Grande Prairie Volkswagen Team