Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Sanna, We are overjoyed to receive such a fantastic review about your experience with Manpreet Bhatti. It's wonderful to know that her kindness and helpfulness made a significant impact on your visit. We always strive to assist with any inquiries our customers have, and we're so glad Manpreet was able to support you effectively. Your endorsement of our transparency in sales price, trade-in, and finance experience, along with the recommendation to visit in person, is much appreciated. We believe that personal interactions truly enhance the customer experience. Thank you for choosing Grande Prairie Volkswagen for your vehicle purchase. We look forward to offering you the same excellent service in all future interactions. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear navinain01, We are incredibly grateful for your excellent review. It's wonderful to hear that Manpreet Bhatti provided exceptional service, demonstrating patience and clarity, especially in assisting with the language barrier. We're also glad to know that the entire team was helpful and friendly during your visit. Your willingness to recommend Grande Prairie Volkswagen is the highest compliment to our staff's dedication to customer care. We strive for transparency in our sales and to offer a comprehensive finance experience, so we're pleased to have met your expectations. Thank you for choosing us for your new vehicle purchase. We look forward to continuing to provide you and your family with outstanding service. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear d.l.muller, We appreciate you taking the time to share your experience. It's wonderful to hear that our customer service team, including Daniel Bartlett and Mickaela Ward, provided you with friendly and efficient service. We are pleased to know that we could accommodate you at short notice and complete the job swiftly. We take note of your rating on service price transparency and are continuously working to improve in this area. Your feedback is invaluable to us as it helps us to refine our services. Thank you for recommending Grande Prairie Volkswagen, and we look forward to serving you again with the same expediency and quality workmanship in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Ken.Elrick.ii, Thank you for the wonderful review and for sharing your positive experience at the Grande Prairie VW Service Department. We're thrilled to hear that Daniel Bartlett and Brad Larson provided you with exceptional service, offering valuable information and advice for your recently purchased VW. It's rewarding to know that our team's professionalism and friendliness left a lasting impression and that you felt the value provided was above and beyond your expectations. We're delighted to receive your commendation on our service price transparency, workmanship, and communication. Knowing that you left with both satisfaction and savings is exactly what we strive for with every customer. Thank you for choosing us and for your recommendation. We look forward to continuing to provide you with the same high level of service in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear forbertaxoxo, It's fantastic to hear such positive feedback about Manny and the rest of our team at Grande Prairie Volkswagen. We are thrilled that Manny's dedication and trustworthiness made your vehicle purchasing experience so seamless and enjoyable. Your recognition of the hard work put in by Shawn Turcotte, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe is greatly appreciated. We aim to provide transparency and efficiency in all our dealings, so we're glad to have met your expectations in these areas. Thank you for recommending us, and we look forward to providing you with the same level of excellent service in all your future visits. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear colehoerner, We couldn't be happier to read your review! It's a pleasure to hear that your experience with us was not only quick and painless but also up to the high standard you deserve. We're glad that Shawn Turcotte, Madison Stoddart, and Deniz Baykal were able to make your car buying process a remarkable one. We strive for transparency in our sales and finance processes and are thrilled to have hit the mark with you. Your recommendation is the ultimate compliment to our team's dedication and service. Thank you for choosing Grande Prairie Volkswagen. We are looking forward to assisting you again whenever you need us. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear fmoyan, We're so grateful for your excellent review and are thrilled to hear that Manny made your experience at GP Volkswagen remarkable. Your willingness to recommend him to friends and family is a true testament to his dedication to providing great customer service. We also want to thank Shawn Turcotte, Michael Adewunmi, Teri Lorenzen, Manharan Sandhu, and Jessica Steppe, for their contributions to your positive experience. It's fantastic to know that our team's efforts have resonated so well with you. We take pride in the transparency of our sales and the efficiency of our purchase and finance processes. Your endorsement is greatly valued, and we look forward to providing the same level of service to anyone you refer to us. Thank you once again for choosing Grande Prairie Volkswagen. We hope you enjoy your vehicle and can't wait to welcome you back for any future needs. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Deborah Terry, We're absolutely elated to receive your five-star review and to hear such high praise for Manny! His dedication to providing an exceptional customer experience clearly shines through, and it's wonderful that he has become your favorite salesperson. Your intent to return to Manny at Grande Prairie Volkswagen for your future vehicle needs is the best compliment he, and our dealership, could receive. We are looking forward to welcoming you back and continuing to deliver the professionalism and service that you've come to expect. Thank you for your trust in us. We can't wait to assist you in finding your next vehicle when the time comes. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Melissa Caspe, We are incredibly grateful for your excellent review! It's wonderful to hear that you found our team, and particularly Daniel Bartlett, to be very helpful and ready to assist in every way possible. We are committed to transparency and timely service, so we’re glad these aspects stood out to you. Your comments on the cleanliness of our dealership are also much appreciated, as we strive to create a welcoming environment for all our customers. Thank you for recommending us and for acknowledging the effort of our staff. We look forward to your next visit and the opportunity to assist you again. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear josphino, It's truly rewarding to receive such high praise from you! Knowing that you regard us as one of the best dealerships you've engaged with is a tremendous compliment. We're delighted that our team, including Madison Stoddart, Paige Shelton, Franklin Manyika, and Sarah Taylor, was able to assist you efficiently and make your truck purchase a swift and satisfying experience. Your recognition of our sales staff's efforts and your intention to return for your future vehicle needs are deeply appreciated. We strive to make every customer's experience as positive as yours, and we can't wait to welcome you back when you're ready for your next vehicle. Thank you once again for your kind words and support. We look forward to seeing you again! Warm regards, The Grande Prairie Volkswagen Team