Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Lshnaltz, Thank you so much for your glowing review! It's wonderful to know that Franklin has consistently provided you with exceptional service, ensuring that you feel valued and respected throughout your car buying journey. Our team takes pride in offering a relaxed and transparent experience, so it's gratifying to hear that your time with us has been so positive. We are committed to upholding these standards and look forward to serving you again. Warmest regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Mannu, It's fantastic to hear about your positive experience! Your endorsement means a lot to us. We are thrilled to know that our team, especially MP Bhatti, provided you with the professional and amazing service that we strive for. Thank you for choosing us for your service visit and for recommending us to others. We look forward to serving you again! Best regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Hello Vinderkhosa24, Wow, seven cars in seven years – that's truly remarkable, and we can't thank you enough for your loyalty to Manny! It's customers like you that make our work so rewarding. Manny, along with the rest of our team, is thrilled to hear that he could make each deal happen exactly as you wanted, and it's fantastic to know that you've consistently driven away with the car of your dreams. Your recommendation means the world to us, and we promise to continue providing the transparent pricing, smooth trade-in experience, and efficient finance service you've come to expect. Looking forward to seeing you (and perhaps car number eight?) in the future! Best wishes, The Team at Grande Prairie Volkswagen

Grande Prairie Volkswagen responded

Dear Stabilis, We're absolutely delighted to hear about your excellent experience at Grande Prairie Volkswagen. It's fantastic that our salesperson was able to assist you promptly and with the honesty and expertise that we value so much. Knowing that you felt no pressure and found our team to be knowledgeable and helpful in getting you into the vehicle you wanted in a timely manner is incredibly gratifying. Your remarks on sales price transparency and the finance experience are also greatly appreciated, as we always strive to provide clarity and value in all our customer interactions. We truly value your recommendation and are grateful for the trust you've placed in Shawn Turcotte, Madison Stoddart, Paige Shelton, Michael Adewunmi, and MP Bhatti. It's customers like you that make our job wonderful. We look forward to continuing to serve you with the same level of service and integrity in the future. Enjoy your vehicle and safe travels! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear gagner89, Thank you so much for the glowing review! We are absolutely delighted to know that Paige, along with the rest of the team including Madison Stoddart, Nathan Wheeler, and Michael Adewunmi, provided you with a great car buying experience. Your acknowledgment of their knowledge and helpfulness in answering your questions is much appreciated. We're also thrilled to hear that you found our sales price transparency, trade-in, and finance experiences to your satisfaction. It's feedback like yours that inspires us to maintain high standards of service. Thank you for recommending Grande Prairie Volkswagen, and please know we are always here to assist with any further questions or needs you may have. Enjoy your new vehicle and we look forward to serving you again! Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Rithyagui1401, We are incredibly grateful for your outstanding review. It's a pleasure to hear that Mickaela Ward provided you with prompt, thorough, and professional service. We strive to assist our customers through every step of the process with the utmost care and attention to detail, and it's rewarding to know that Mickaela and our team have delivered this for you. Your appreciation for our service price transparency, workmanship, and communication is highly valued. It's feedback like yours that continues to inspire our commitment to excellence. Thank you for choosing Grande Prairie Volkswagen and for your recommendation. We look forward to continuing to provide you with exceptional service in all your future visits. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Christabel Opare, Thank you for taking the time to share your experience with us. We're absolutely delighted to hear that Navpreet was able to provide you with such helpful and kind assistance throughout your car purchasing process. It’s wonderful to know that she was patient and made sure you understood every aspect of the purchase, ensuring you found a car that met your needs and was within your price range. Your recommendation, especially for those who are navigating the car-buying process for the first time or looking for a new car, is greatly appreciated. We take pride in making the experience as smooth and understandable as possible. Thank you for choosing Grande Prairie Volkswagen and for placing your trust in Navpreet and our team. We hope you enjoy every journey in your new car and look forward to serving you again in the future. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear GolfROwner, We're thrilled to receive such positive feedback from you! It's great to hear that our team, particularly Bryan Loewen and Mickaela Ward, provided you with friendly, helpful service and communicated effectively. We’re also delighted that you found our shuttle service with Bryan to be top-notch. Your satisfaction with our service time and transparency is something we take great pride in. While we note the four-star rating on workmanship, we are committed to continuous improvement and value your honest feedback. Thank you for recommending Grande Prairie Volkswagen. We look forward to serving you again and continuing to provide exceptional service. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear Sujetg, Thank you for the fantastic review! We're so pleased to hear that your service visit was both fast and efficient. Knowing that Mickaela Ward assisted you and that your oil change and filter replacement were completed in under an hour is great news. We always aim to provide service that is not only quick but also meets our high-quality standards. Your feedback on service price transparency and workmanship is appreciated as it helps us to continually improve our services. Thank you for recommending Grande Prairie Volkswagen. We look forward to serving you again and providing the same level of service excellence on your next visit. Warm regards, The Grande Prairie Volkswagen Team

Grande Prairie Volkswagen responded

Dear aaron_hewko, We're delighted to read your review and learn that your service visit at Grande Prairie Volkswagen was so positive. Knowing that your vehicle was attended to promptly within 24 hours from your initial call, and that our staff, particularly Jessica Steppe, provided knowledgeable and efficient service, is incredibly gratifying. We're also pleased to hear that the workmanship and shuttle service met your needs, and that our service communication and transparency were up to the mark. Your satisfaction and the recommendation mean a great deal to us. Thank you for entrusting us with your vehicle’s service needs, and we look forward to maintaining the high standard of service for your future visits. Warm regards, The Grande Prairie Volkswagen Team