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Grande Prairie Volkswagen
Grande Prairie, AB
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 1,114 reviews
February 02, 2025
I have been dealing with GP VW since Dec. 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg 2015 when I bought a 2015 new Touareg. My most recent visit to this dealership continues with exemplary service I and my vehicle received. Touareg had starter and ignition issues, not surprising given 125 thousand km. My vehicle wad originally scheduled for one day but ended up being slightly over two days. After chatting with service rep, it was clear that the folks working on Touareg wanted to make sure that the work was done right in a cost effective way. More
by Charles
February 01, 2025
Service and staff were wonderful. They were able to help me with my flat tire quickly and efficiently. They were able to help me with my flat tire quickly and efficiently. More
by Melanie M.
February 01, 2025
chloe is so helpful and full of knowledge when i purchase will for sure be going there will for sure be going there More
by belinda
Employees Worked With
February 01, 2025
chloe is great to work with, would recommend her to anyone super kind and compassionate about her job anyone super kind and compassionate about her job More
by belinda
Employees Worked With
January 31, 2025
Great atmosphere here, super friendly and attentive staff eager to help! Very happy with my decision to buy at grande prairie Volkswagen eager to help! Very happy with my decision to buy at grande prairie Volkswagen More
by brittany
January 31, 2025
Chloe was so professional and patient with me, I didn’t buy yet but when I do I will definitely be going to Chloe buy yet but when I do I will definitely be going to Chloe More
by CC
Employees Worked With
January 29, 2025
Chloe was wonderful, we did not end up purchasing as we weren’t ready but will def go in the future weren’t ready but will def go in the future More
by CC
Employees Worked With
January 29, 2025
Salesperson very good. I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product I found the financial department a bit pushy trying to get extended this and that sold. My thought is VW should be confident enough in their product without having to after sell. More
by Don
January 28, 2025
My vehicle was in December 2 to have the top half of my engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submittin engine replaced. First I was told it was be a 2-3 day thing. Then it turned into a 10 day thing. I received a copy of the invoice they were submitting to warranty and I did not list an oil change.i reached out to confirm it was completed. It took almost 2 weeks of me constantly having to follow up to be told the service foreman told them they do it on every vehicle that needs that part replaced. They would get me the something saying an oil change has been completed. I have followed up weekly and keep getting told they will get me the invoice. At this point I am convinced that no oil change has been completed, because if it had been they would have an invoice to send to warranty. I am 100% not happy with the service I have received since purchasing my first broken volkswagen. Can someone please get this sorted ASAP as I am tired of following up and the service department not doing there job. More
by krystalcook
January 24, 2025
Very friendly and welcoming staff. Made sure we were well looked after. Seemed eager to please. Made sure we were well looked after. Seemed eager to please. More
by Len
