Grande Prairie Volkswagen

I am a return customer because Paige doesn’t just work to sell the vehicle. She makes sure that she has a satisfied car-owner the whole time they own the vehicle. sell the vehicle. She makes sure that she has a satisfied car-owner the whole time they own the vehicle. More

I recently inquired about a car from Franklin Manyika, and the experience was fantastic. Franklin's professionalism, knowledge, and commitment to customer service made the process smooth and enjoyable. He and the experience was fantastic. Franklin's professionalism, knowledge, and commitment to customer service made the process smooth and enjoyable. He answered all my questions and ensured I was completely satisfied. I highly recommend Franklin for his outstanding service! More

Navpreet is ALWAYS so very helpful from receiving a loaner, immediate phone communication & great information given before final purchase! This is the third vehicle that Navpreet has sold to my family loaner, immediate phone communication & great information given before final purchase! This is the third vehicle that Navpreet has sold to my family! Will definitely recommend to see her & send future buyers to GP Volkswagen! More

I'm sure that as with any dealership, be very conscious to check all of the paperwork you are signing and watch for any numbers that seem inflated or odd during the process. While I absolutely love my vehi to check all of the paperwork you are signing and watch for any numbers that seem inflated or odd during the process. While I absolutely love my vehicle thus far, I would have to say that my experience was shadowed by the contract process. There's little transparency in the way the pricing is presented so please make sure to bring your calculator. That experience aside, the sales people, specifically Paige and Sarah were wonderful to deal with and so incredibly personable. Paige made sure to consistently touch base with us and answer our questions. She was the right amount of persistent and patient. On the same token, Sarah was so great at keeping us updated with initiatives that she thought we would appreciate, and let us go at our own pace to warm up to the idea of bringing a new vehicle home! More

Love coming here. Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmo Have purchased two vehicles here now and both experiences have been pleasant. The staff are friendly and knowledgeable and the actual dealership atmosphere is welcoming. Will be back again! More

They have a welcoming environment. They are easy to get a hold of and we're knowledgeable with our questions. They are easy to get a hold of and we're knowledgeable with our questions. More

I found the staff friendly, knowledgeable and easy to talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The buildi talk with. Stu took the time to hear what my husband and I were looking for while showing us a good selection of car lines in their fleet. The building was open and very bright. They offered a nice selection of hot beverages as I am not a coffee drinker and cold water for during our wait time. As the primary driver of the vehicle, I appreciated the fact that Stu and the other supporting staff engaged with me and not just my husband as other dealership male sales people have done. A couple of cons, that may not affect everyone but did leave an impression with me were, without the documentation posted in each vehicle window we needed to rely on the website to print off the specs. I did not find this as detailed as the previous window information sheets were. The second con was just the length it took from the time we arrived on the lot till we left with our sales documents. We spent roughly 2 hours looking and test driving. The remaining three hours was waiting for a trade in quote, financing document preparation and signing. We have bought a few other new vehicles from different dealerships and they never went as long. Having said that not enough of a discouragement to out weight the 5 star rating. We have had the car for over a week now and I have to say there have been many many compliments and questions. It is still a work in progress with personalizing the different features. Thank you Grande Prairie Volkswagen!! More

Bought a car and they tried to scam me. Luckily I caught them in it. Luckily I caught them in it. More

We recently purchased a used vehicle from the dealership in Grande Prairie. The salesperson and the manager were very professional and courteous. It was a very positive experience. in Grande Prairie. The salesperson and the manager were very professional and courteous. It was a very positive experience. More

Professional and welcoming atmosphere. Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I hig Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I highly recommend this dealership if in the market for a new or used vehicle. More