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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,114 reviews

June 03, 2024

Tracy is awesome! She’s honest, friendly, and genuinely wants to help you find what you want. We need more sales people like Tracy! We had a great time full of laughs More

by Hope J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Teves
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Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Hope, Thank you so much for the fantastic review! We're delighted to hear about your positive experience with Tracy. Her commitment to friendly and honest service shines through, and we're glad it made your vehicle purchase enjoyable and stress-free. We look forward to welcoming your friends and family who come our way—thanks to your recommendation. Warm regards, The Team at Grande Prairie Volkswagen

June 03, 2024

Navpreet really listened to what I was looking for and went above and beyond to get me in my new suv. She is a rockstar More

by michellefurlong205mitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Michelle, Thank you for sharing your experience! We're thrilled to hear how pleased you are with the service Navpreet provided. Going above and beyond for our customers is what we strive for at Grande Prairie Volkswagen. Enjoy your new SUV and please know we're here whenever you need assistance or just want to share more about your journeys! Warm regards, The Team at Grande Prairie Volkswagen

June 01, 2024

spoke with Tracy Teves over the phone and she was very helpful and genuinely interested in answering my questions about a purchase. More

by oncewaslost1982
Recommend Dealer
Yes
Employees Worked With
Tracy Teves
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Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello oncewaslost1982, Thank you so much for your kind words and excellent review! It’s always heartwarming to hear about the positive impacts our team, especially Tracy, has on our customers' experiences. We’re thrilled that she could assist you thoroughly over the phone and show genuine interest in your questions. Remember, we’re just a call away whenever you need further assistance or decide to make a purchase! Warm regards, The Team at Grande Prairie Volkswagen

June 01, 2024

My experience was great! No pressure, all facts and more than willing to work with you. I knew what car I wanted and was able to compare a few trim levels. All friendly and I More

by SD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stuart Walsh
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Jun 05, 2024 -

Grande Prairie Volkswagen responded

Hello SD, Thank you so much for your wonderful review! We’re thrilled to hear that your experience was pressure-free and that you felt well-informed throughout your visit. Shawn, Teri, and Stuart truly represent the spirit of our team here at Grande Prairie Volkswagen. We aim to make everyone feel at home and appreciated. We look forward to serving you again in the future! Warm regards, The Team at Grande Prairie Volkswagen

May 29, 2024

Sarah Taylor is amazing to deal with, will highly recommend her if you want someone that will actually listen to your needs. More

by Yang
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Grande Prairie Volkswagen responded

Hello Yang, Thank you for your glowing review and for recommending Sarah Taylor! We're thrilled to know that she provided you with such attentive and responsive service. It's our priority to ensure all our clients feel heard and cared for during their visits. We appreciate you choosing us for your vehicle needs, and we look forward to serving you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

May 29, 2024

Paige and Sarah were extremely helpful and knowledgeable throughout the buying process, see them for all your needs! More

by Balderstoncarson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Paige and Sarah. Their dedication to providing knowledgeable and helpful service shines through, and we are glad they could assist you with your purchase. Your satisfaction is incredibly important to us, and your recommendation means the world to our team. We look forward to serving you again in the future! Warm regards, The Team at Grande Prairie Volkswagen

May 27, 2024

I got in contact with Sarah Taylor on a Friday evening after looking through their online site. Sarah responded in a very timely manner, was super friendly and didn’t try to pressure me at all. We instant More

by Ellen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison, Michael
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May 29, 2024 -

Grande Prairie Volkswagen responded

Hello Ellen, Thank you so much for your glowing review! We are delighted to hear about your wonderful experience with Sarah and our team. It's fantastic to know that Sarah's approachable and pressure-free style made your journey to your new Tiguan such a positive one. We strive to ensure all our customers feel just as supported and valued. We can't wait to welcome you back to Grande Prairie Volkswagen the next time you're in the market! Warm regards, The Team at Grande Prairie Volkswagen

May 25, 2024

Staff were very kind and helpful. They made the process very quick and easy for me More

by Marco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Grande Prairie Volkswagen responded

Hello Marco, Thank you for sharing your wonderful experience! We're thrilled to know that Franklin and NavPreet were able to make your vehicle purchase quick and seamless. Our team always strives to provide friendly and efficient service, and it's great to hear that we've lived up to this promise. We hope you enjoy every mile in your new ride and look forward to serving you again in the future! Warm regards, The Team at Grande Prairie Volkswagen

May 24, 2024

Great team, awesome service. Nav, Michael, Madison and Sarah are all so friendly and helpful More

by Dillonfernando94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Grande Prairie Volkswagen responded

Hello Dillon, Thank you for the fantastic review! We're thrilled to hear that our team members Nav, Michael, Madison, and Sarah made your experience with us so positive. We strive to provide friendly and helpful service to every customer. Your satisfaction is our priority, and your feedback is greatly appreciated. Warm regards, The Team at Grande Prairie Volkswagen

May 24, 2024

Friendly efficient service. Good quality workmanship and knowledgeable staff. Always satisfied completely with the servicing of my vehicles. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Grande Prairie Volkswagen responded

Hello Nico, Thank you for your fantastic review! We're delighted to hear that you've consistently had positive experiences with our service team, led by Mickaela. Ensuring high-quality workmanship and knowledgeable interactions is our priority, and it’s great to know we are meeting your expectations. We appreciate your continued trust in us for servicing your vehicles and look forward to maintaining this standard in all your future visits. Warm regards, The Team at Grande Prairie Volkswagen

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