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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,114 reviews

June 19, 2024

My overall experience was fantastic, dropped my car off for some simple maintenance, turns out I need a little more than the maintenance I thought I need. The service team was very transparent with me and More

by Glizzy goblin 469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Terry
Jun 19, 2024 -

Grande Prairie Volkswagen responded

Hello there, Thank you so much for sharing your positive experience at Grande Prairie Volkswagen. We're delighted to hear that our team was able to go above and beyond in addressing your car's needs, and that you enjoyed the loaner vehicle while we took care of everything. Your satisfaction is our top priority, and your feedback about the exceptional balance and condition of your car after the service is especially gratifying. We look forward to welcoming you back for any future service needs! Best regards, The Grande Prairie Volkswagen Team

June 18, 2024

Best experience with an auto dealership I have ever had. This is why I know have two Volkswagen. More

by m.fischer007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for your wonderful review and for choosing Grande Prairie Volkswagen for both of your vehicles! We're thrilled to hear that your experiences with our team have been the best you've had with any auto dealership. Your recognition of our staff's transparency, finance options, and customer service means a lot to us. We look forward to continuing to provide you with exceptional service in the future! Best regards, The Team at Grande Prairie Volkswagen

June 17, 2024

I had an incredible and seamless experience at this dealership, all thanks to Paige. She was extremely helpful throughout the entire process. I purchased a Tiguan and am thrilled with the car. The cust More

by Gaurav Gajjar
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Grande Prairie Volkswagen responded

Hello Gaurav, Thank you so much for your fantastic review! We're delighted to hear about your seamless experience and how Paige helped make your car buying journey with the Tiguan so enjoyable. We pride ourselves on delivering top-notch customer service, and it's wonderful to know that Paige exemplified this perfectly. We look forward to serving you again and continuing to meet your expectations! Best Regards, The Grande Prairie Volkswagen Team

June 16, 2024

Paige was amazing and helped me find my brand new Taos- which I absolutely love. Paige was extremely knowledgeable and could answer any questions me and my husband had. She made the whole process easy and More

by Chrissy Sawatzky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Grande Prairie Volkswagen responded

Hello Chrissy, Thank you so much for your wonderful review! We're thrilled to hear that Paige provided you with such a seamless and enjoyable experience while finding your new Taos. It's always our goal to make the car buying process as easy and enjoyable as possible, and it sounds like Paige did just that. We're excited to hear that your dad is considering a Taos too, and we can't wait to welcome your family back to our dealership. "Go see Paige" is right! Warmest regards, The Grande Prairie Volkswagen Team

June 12, 2024

Staff are very friendly and pleasant, even the staff that are not looking after your vehicle. The service bay is clean and tidy. More

by Mford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Grande Prairie Volkswagen responded

Hello Mford, Thank you for the fantastic review! We're thrilled to hear that you found our staff friendly and our service bay clean and tidy. It's our goal to provide a welcoming and efficient service environment for all our guests. Brad, Mickaela, and the rest of the team really appreciate your kind words and are glad they could make your visit a pleasant one. Warm regards, The Grande Prairie Volkswagen Team

June 10, 2024

We have received excellent service from Franklin. He was very Knowledgeable about the vehicle I was purchasing and took the time to answer any questions I had and go over the car with us..He is an ou More

by NorthernGirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello NorthernGirl, Thank you for your glowing review! It's heartening to hear about your positive experience with Franklin and the level of care and expertise he provided. We're glad that your family felt welcomed and well-informed throughout your car buying journey. Your recommendation is greatly appreciated, and we eagerly look forward to assisting you again in the future. Warm regards, The Team at Grande Prairie Volkswagen

June 10, 2024

Franklin and all the employees we dealt with were absolutely amazing. Franklin was not pushy and waited till I was ready to purchase. He didn’t overwhelm me and listed to what I wanted. More

by Katieshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Katieshaw, Thank you so much for your kind words and excellent review! We're thrilled to hear about your positive experience with Franklin and our team. It's great to know that you felt supported and not pressured throughout your decision-making process. We strive to listen and cater to your needs precisely because we value your satisfaction above all. Looking forward to welcoming you back in the future! Best wishes, The Grande Prairie Volkswagen Team

June 10, 2024

Amazing experience at Grand Prairie Vw! We just bought an Atlas crossport from a very kind and generous salesperson, Navpreet. She was amazing in giving us the best price possible for the g More

by Nicole monks
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Nicole, Thank you so much for your glowing review! We're delighted to hear about your wonderful experience with Navpreet and the rest of our team. It's fantastic to know that Navpreet could assist you effectively in finding the best deal for your Atlas Crossport. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, The Grande Prairie Volkswagen Team

June 07, 2024

Tracy was great from start to finish to get us into what we wanted. She was very helpful and made the entire process stress free. I will definitley recommend Tracy to friends or family in the future. More

by Dakotalewko4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Teves
Jun 13, 2024 -

Grande Prairie Volkswagen responded

Hello Dakota, Thank you so much for your glowing review! It’s wonderful to hear that Tracy helped make your experience at Grande Prairie Volkswagen both helpful and stress-free from start to finish. We are thrilled that you found exactly what you needed with us, and we look forward to welcoming you and your friends or family in the future! Warm regards, The Team at Grande Prairie Volkswagen

June 05, 2024

Love going to this place the staff are very helpful and the coffee is awesome More

by Melissa Caspe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Grande Prairie Volkswagen responded

Hello Melissa, Thank you for your glowing review! We're thrilled to hear you enjoyed your visit and the coffee too! It's always our goal to provide helpful and friendly service, and we're glad that Michaela and the team could do exactly that. We look forward to seeing you again for your next service visit. Warm regards, The Team at Grande Prairie Volkswagen

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