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Grande Prairie Volkswagen

Grande Prairie, AB

4.8
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,114 reviews

July 17, 2024

Bought a car and they tried to scam me. Luckily I caught them in it. More

by Blainwrstlr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Madison Stoddart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Grande Prairie Volkswagen responded

Thank you for bringing this to our attention. We take all customer feedback seriously and strive to handle each situation with integrity and transparency. Please reach out to our General Manager, Darcy Burrell, at dburrell@gpvw.ca. Your feedback is invaluable to us, and we would like to investigate this incident further to ensure that our processes meet the highest standards. Anything short of that is a failure in our process, and we are committed to correcting it.

July 16, 2024

We recently purchased a used vehicle from the dealership in Grande Prairie. The salesperson and the manager were very professional and courteous. It was a very positive experience. More

by cjtrepanier5
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2024 -

Grande Prairie Volkswagen responded

Hi cjtrepanier5, Thank you for your kind words! We're thrilled to hear about your positive experience with Madison Stoddart, Michael Adewunmi, and NavPreet Kaler. Professionalism and courtesy are very important to us, and we're glad to know our team met your expectations. Enjoy your new vehicle, and don't hesitate to reach out if you need anything! Best regards, The Grande Prairie Volkswagen Team

July 11, 2024

Professional and welcoming atmosphere. Our needs were met with little pressure and all details and procedures were explained thoroughly. Our experience was smooth and hassle free. I hig More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Malcolm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Grande Prairie Volkswagen responded

Hello Lori, Thank you so much for your five-star review! We're delighted to hear that your experience with Brad, Paige, Teri, and Chloe was both professional and welcoming. It's great to know that we could meet your needs without pressure and with thorough explanations. We strive for smooth and hassle-free experiences for all our customers. We appreciate your recommendation and look forward to assisting you again in the future! Best Wishes, The Team at Grande Prairie Volkswagen

June 30, 2024

Sarah was a pleasure to work with and I really appreciate her help and assistance when at the Volkswagen dealership. We went to look at some models not ready to buy anything but I appreciated the help. More

by James
Recommend Dealer
Yes
Employees Worked With
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Thank you for your kind words! We're delighted to hear that Sarah made your visit to our dealership enjoyable. Even if you weren't ready to buy, we're glad she could assist you and provide the help you needed. We look forward to seeing you again when you're ready to take the next step. If you have any more questions or need further assistance, feel free to reach out. -Your Grande Prairie Volkswagen Team

June 29, 2024

I had the pleasure of working with Navpreet at Volkswagen Grande Prairie when I leased my VW Tiguan 2024, and I must say the experience was fantastic. Navpreet was incredibly friendly, helpful, and professio More

by Manoj Kumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for sharing your wonderful experience! We're thrilled to hear that Navpreet and Michael made your visit to Volkswagen Grande Prairie exceptional. Navpreet will be delighted to know her friendly and professional approach, along with her follow-ups, made a lasting impression. Michael will also be pleased to hear his dedication and care were appreciated. We're glad you enjoyed your purchasing experience with us, and we look forward to serving you again in the future. If you need anything, don’t hesitate to reach out. -Your Grande Prairie Volkswagen Team

June 28, 2024

Great service! Chloe (sales) and Terri (Finance) are extremely knowledgeable and professional, they made the experience easy and fun! They went above and beyond for More

by Kimberly Pack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Hi Kimberly, Purchasing a vehicle should be fun, so we're thrilled to hear that Chloe and Teri made your experience easy and fun. If you ever need anything, please don't hesitate to reach out to any of the team! -Your Grande Prairie Volkswagen Team

June 28, 2024

Very good welcome to Customer . Staff very helpful kind always helping to workout the purchase plans . Overall excellent service More

by Umed Rawat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Hi Umed, We are glad we were able to help you out! Thank you for giving us the opportunity to work you and help you into the perfect vehicle. We are here for you afterwards as well, if you need anything please reach out to us! -Your Grande Prairie Volkswagen Team

June 27, 2024

Paige has been amazing! Help me find my perfect vehicle and answered all my questions. Thank you so much all the way from Yellowknife NT! Julie More

by Julie Larochelle
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Hi Julie, Thank you for trusting us to work with you despite the distance! We are glad despite those obstacles Paige and the team was able to make sure you were well looked after. Of course, we wont let the distance stop us from making sure you're looked after after the sale either. If you need anything, please give us a call! -Your Grande Prairie Volkswagen Team

June 27, 2024

It was a wonderful, quick experience. They were able to help me find what I needed efficiently while providing great customer service. Would recommend you go see Manny at GPVW! More

by Brettmr21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu
Jul 04, 2024 -

Grande Prairie Volkswagen responded

Hi Brett, We have spent a lot of time making our process efficient for not just our team, but for our clients as well! Thank you for the feedback, and for your business. We are also glad to have Manny on our team, he is fantastic at what he does. If you need anything going forward, please don't hesitate to reach out! -Your Grande Prairie Volkswagen Team

June 22, 2024

Went into GP VW looking for a new family vehicle, Paige and all of the staff we dealt with were very helpful and made the buying experience painless. More

by levijackson23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Grande Prairie Volkswagen responded

Hello Levi, Thank you so much for your kind words and for choosing Grande Prairie Volkswagen for your new family vehicle! We're thrilled to hear that Paige and the team made your experience seamless and enjoyable. We're here for you anytime you need us, and look forward to serving you again in the future! Best regards, The Team at Grande Prairie Volkswagen

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