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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,114 reviews

August 21, 2024

My vehicle servicing was well done, but I don’t understand why I bothered to make an appointment coming from out of town. I was scheduled in for an oil change appointment and it still took two and More

by Brittnay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
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Aug 24, 2024 -

Grande Prairie Volkswagen responded

Hi Brittnay, Thank you for taking the time to share your experience with us. We're glad to hear that your vehicle servicing was well done, but we sincerely apologize for the time it took despite having an appointment. We understand how frustrating it can be, especially when traveling from out of town, and we appreciate your patience. Your feedback is important to us, and we'll work on improving our scheduling to ensure that appointments are more efficient in the future. Thank you for bringing this to our attention, and we hope to provide a smoother experience on your next visit. Safe travels, and we look forward to serving you better in the future. Best regards, The Grande Prairie Volkswagen Team

August 19, 2024

Very knowledgeable about their products. ..very friendly..was an enjoyable place to purchase a new vehicle More

by merc230k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for sharing your positive feedback. We're delighted to hear that you found our team knowledgeable and our dealership a friendly place for your vehicle purchase. At Grande Prairie Volkswagen, we strive to provide thorough and expert guidance to ensure our customers leave happy. We appreciate your recognition of Shawn, Teri, and NavPreet for their service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

August 16, 2024

Excellent to deal with. Go above and beyond . Always willing to go that extra mile More

by STAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Grande Prairie Volkswagen responded

Hi STAR, Thank you for the fantastic 5-star review! We're thrilled to hear that our team, especially Mickaela, went above and beyond to make your experience excellent. Your kind words motivate us to keep delivering top-notch service. We appreciate your trust and look forward to assisting you in the future. Best regards, The Grande Prairie Volkswagen Team

August 15, 2024

Welcoming atmosphere. Clean and tidy. Friendly and knowledgeable staff. Low pressure sales and service. Hands down enjoy the experience here. More

by nico.s.shull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Gerbrandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaitlyn Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2024 -

Grande Prairie Volkswagen responded

Hi Nico, Thank you for your wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere and low-pressure service at our dealership. It's great to know that Sam, Brad, Kaitlyn, and Mickaela made your experience a positive one. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

August 13, 2024

Navpreet is a good salesperson, I didn't feel pressured or uncomfortable. I recommend her. More

by briandf778
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NavPreet Kaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2024 -

Grande Prairie Volkswagen responded

Hi Brian, Thank you for the fantastic review! We're so pleased to hear that Navpreet made your car-buying experience comfortable and pressure-free. Your recommendation means a lot to us. If you need anything in the future, we're here to help! Best regards, The Grande Prairie Volkswagen Team

August 12, 2024

Lovely folks who are very efficient. New car looks great and is delightful to own. This is our 4th Tiguan . The folks at GP Volk made It a great experience. Thank you. More

by sheila.lorentz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Grande Prairie Volkswagen responded

Hi Sheila, Thank you for your loyalty and for choosing us for your 4th Tiguan! We're delighted to hear that your experience with Madison, Michael, and Logan was efficient and enjoyable. It’s wonderful to know that your new car brings you so much joy. We truly appreciate your kind words and look forward to continuing to serve you! Best wishes, The Grande Prairie Volkswagen Team

August 05, 2024

The people are great I recommend Paige Shelton to be your salesperson,she beautiful and friendly and the top salesperson in Volkswagen dealership in Grande Prairie. Thank you for being their for me. More

by CHARLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi Charles, Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience with Paige and our team. Paige, Teri, and Franklin will be delighted to know their hard work made a difference for you. We appreciate your recommendation and look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

August 02, 2024

Welcoming, no pressure, takes time to be thorough to make sure customer is happy with all services. More

by Quinn R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi Quinn, Thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. We strive to make every visit welcoming and pressure-free. Paige, Teri, and Sarah will be delighted to know their efforts were appreciated. We look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

August 01, 2024

They are responsive to feedback and their service department is excellent. The one caveat is that their loaner vehicles are never available. So don't bother buying that package More

by Golda David
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Turcotte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi Golda, Thank you for your feedback and for highlighting the responsiveness of our team and the excellence of our service department. We’re glad to hear that Shawn, Madison, Paige, and Mickaela were able to assist you during your visit. We apologize for the inconvenience regarding the availability of loaner vehicles and appreciate your patience. Your comments are invaluable as they help us improve our services. We look forward to serving you again in the future! Best regards, The Grande Prairie Volkswagen Team

July 31, 2024

Dry was great filling us in with all the aspects of the Tiguan. We look forward to dealing with him in the future More

by James
Recommend Dealer
Yes
Employees Worked With
Stuart Walsh
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Aug 09, 2024 -

Grande Prairie Volkswagen responded

Hi James, Thank you for your fantastic review! We're thrilled to hear that Stuart provided you with all the necessary information about the Tiguan. We're glad to know you had a great experience and look forward to assisting you in the future. Enjoy your new Tiguan! Best regards, The Grande Prairie Volkswagen Team

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