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Grande Prairie Volkswagen

Grande Prairie, AB

Overview
Employees
Reviews
Vehicles
4.8
1,114 Reviews
Grande Prairie Volkswagen in Grande Prairie, AB treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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11425 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 1,114 reviews

September 16, 2024

The service department worked so hard to find the cause of an issue on my vehicle that they’d never seen before. After lots of trial and error, they finally got it! Appreciate all the time they put into it More

by Meghan
Recommend Dealer
Yes
Employees Worked With
Brad Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you so much for your fantastic review, Meghan! We're thrilled to hear that our service department, especially Brad, Mickaela, and Chloe, went above and beyond to resolve the issues with your vehicle. It's always our goal to ensure our customers are fully satisfied and well-informed throughout the process. We look forward to continuing to serve you in the future! Best regards, The Grande Prairie Volkswagen Team

September 16, 2024

Logan and the entire team helped us finance a car. Him, Michael, Teri, and the service team worked together seamlessly. I would definitely recommend GP Volkswagen if you are looking for a vehicle. More

by joy
Recommend Dealer
Yes
Employees Worked With
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Shumaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Grande Prairie Volkswagen responded

Thank you for your wonderful review, Joy! We're thrilled to know that Logan, Teri, Michael, and the rest of our team could make your car financing process smooth and enjoyable. Your recommendation means the world to us, and we look forward to welcoming you back to Grande Prairie Volkswagen in the future! Best regards, The Grande Prairie Volkswagen Team

September 14, 2024

Franklin and the service team made sure everything went as planned. Great team work. Always feel well looked after. More

by Mwolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franklin
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Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you so much for your kind words and fantastic review! We're thrilled to hear that Franklin, Madison, Michael, and Mickaela made sure everything went smoothly during your service visit. Our team always aims to ensure that every aspect of your experience is handled with care and precision. We're grateful for your trust in us and look forward to continuing to serve you with the same level of excellence. If there’s anything more we can do for you in the future, please don’t hesitate to reach out. Warm regards, The Grande Prairie Volkswagen Team

September 14, 2024

Very friendly and helpful staff. Always great service many thanks. I will recommend dealership to friends! More

by Drjen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember. Angela? Jacqueline?
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Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello Drjen, Thank you so much for your kind words and for recommending us! We’re delighted to hear that you had such a positive experience with our team. It’s always our goal to provide friendly and helpful service. We're not sure which team member assisted you, but we'll ensure your thanks reach all our staff. We appreciate your support and look forward to welcoming you again at Grande Prairie Volkswagen. Best regards, The Grande Prairie Volkswagen Team

September 13, 2024

Overall Service is good but labour charges are very high & Please start some rebate or discount for regular customers. More

by mcapricorn07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for your honest feedback and the high ratings on our service quality and transparency. We truly appreciate your suggestion regarding rebates or discounts for regular customers. We’re continuously exploring ways to enhance our service offerings and make our pricing even more competitive. Your input is invaluable in helping us improve. We hope to serve you again soon and aim to meet all your expectations. Warm regards, The Team at Grande Prairie Volkswagen

September 01, 2024

Courteous, friendly, very good to deal with. Bought 2 vehicles from here and great experience with both purchases. More

by Wabick99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paige Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teri Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for choosing Grande Prairie Volkswagen not once, but twice! We are thrilled to know that your experiences with Paige, Teri, and our team met your expectations and that you found our service courteous and friendly. Your satisfaction with both of your vehicle purchases means a great deal to us. We appreciate your loyalty and the confidence you have placed in us. We look forward to continuing to serve you in the future! Warm regards, The Team at Grande Prairie Volkswagen

August 28, 2024

It’s our second purchase for the last year. We are very happy with our vehicles! Guys are professionals in this industry! More

by Kseniia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chloe Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Grande Prairie Volkswagen responded

Hello Ksenia, Thank you so much for your continued trust in us! We're thrilled to hear about your satisfaction with your recent purchases and are glad to have Madison and Chloe assist you effectively. It's wonderful customers like you who make our job truly rewarding. We look forward to continuing to serve you and remain dedicated to excellence in all that we do! Warm regards, The Team at Grande Prairie Volkswagen

August 27, 2024

Everyone I spoke with was polite and service was quick and they even delivered my car back to my work. More

by Celine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Loewen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickaela Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Terry
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Aug 29, 2024 -

Grande Prairie Volkswagen responded

Hello Celine, Thank you for your positive review and for highlighting our team's efforts to provide quick and courteous service. We're thrilled to hear that your experience was efficient and that our home delivery service added convenience to your busy day. We look forward to serving you again and continuing to meet your expectations! Best regards, The Team at Grande Prairie Volkswagen

August 23, 2024

Franklin,Micheal and Madison went above and beyond to make our experience the best it could have been great job guys!!!! More

by Mwolfe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franklin Manyika
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Grande Prairie Volkswagen responded

Hello, Thank you for such an enthusiastic review! We're thrilled to hear that Franklin, Micheal, and Madison provided you with a remarkable experience. Going above and beyond for our customers is what we strive for every day at Grande Prairie Volkswagen. Your kind words truly motivate us to keep delivering excellent service. We look forward to serving you again in the future! Best regards, The Team at Grande Prairie Volkswagen

August 22, 2024

Manny provided impeccable service and an answer to all my questions. I was able to drive away with a deal while having fun the entire time! He gave me a follow up call a day or two later to make sure everyth More

by Martha B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Madison Stoddart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Adewunmi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manharan Sandhu
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Aug 29, 2024 -

Grande Prairie Volkswagen responded

Hello Martha, Thank you for taking the time to share your wonderful experience with us! We're thrilled to hear that Manny provided you with impeccable service and that he was there to answer all your questions, making sure everything was perfect even after your purchase. We aim to deliver fun and hassle-free experiences for all our customers, and it's great to know we achieved this with you. Looking forward to your next visit! Warm regards, The Team at Grande Prairie Volkswagen

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