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Grande Prairie Volkswagen
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Smooth Process Brad was great! Very helpful and eager in a good way!! He was a pleasure to deal with and while we were going through the process of the purchase (w Brad was great! Very helpful and eager in a good way!! He was a pleasure to deal with and while we were going through the process of the purchase (we were at the dealership for almost 3 hours with our 5 and 3 year old boys) he even stepped in to entertain them. For a parent trying to focus on the purchase process this was so incredibly helpful. Overall great experience with GP Volkswagon! More
Enjoyed my time at GP Volkswagen My experience was excellent, the staff was very knowledgeable and helpful. I love the car and the way they treated my little girls was great. My experience was excellent, the staff was very knowledgeable and helpful. I love the car and the way they treated my little girls was great. More
Long time coming! Uprooting from the East Coast was daunting enough - then add an unfamiliar city and need for transportation and you could imagine the stress. Reagan Uprooting from the East Coast was daunting enough - then add an unfamiliar city and need for transportation and you could imagine the stress. Reagan at GP VW patiently aided me over the next 3 months for my financing to go through (note to other readers- don't get a credit card at 18). He kept in touch with me and got me my dream car at an amazing price. When I was about to give up the crew at GP VW came through and got me on my feet. I'm extremely grateful for everyone's help and commitment to making my transition to Prairie living a memorable one. More
It was meant to be! We went in knowing what we were looking for however not that much knowledge about the product itself. Brad was very knowledgable and was able to tell We went in knowing what we were looking for however not that much knowledge about the product itself. Brad was very knowledgable and was able to tell us almost everything we wanted to know before we even had a chance to ask. He has a passion for what he does and VW's, it's something that is contagious and had my fiancé and I in smiles the entire time. The team effort between Brad, Dustin and Darcy was flawless and as first time car buyers we left 100% satisfied. It was meant to be! More
Timing belt, Humiliated Initially my experience was great they over charged me and then paid A tiny lil bit back . Almost immediately after a 1700$ service was done my car ha Initially my experience was great they over charged me and then paid A tiny lil bit back . Almost immediately after a 1700$ service was done my car had a knocking sound and also a very distinctive belt burning smell. After probably 10 phone calls I got my vehicle back in only for them to mysterious make oil run ever where on my engine and send me on my way with Two Bent pullys done by their mechanic there and a broken engine cover, and now I have a very expensive oil leak that I did not have before. I gave them a very fair chance but they embarrassed me humiliating in front of customers and staff several times. It was the worst experience I have ever had sadly to say I gave them a chance because I love my Passat that much to spend the extra dollar well I did not get any compensation but a very embarrassing few words arrogantly from the manager. That's to bad I was in the market for another Vw soon. I was not impressed with their overall service and how the manager talked to me just trying to get themselves off the hook for everything and implying that I was a fool for bringing it back and the blame is 100% on me. More
Freaking Fantastic We have never, I MEAN NEVER. Had a better, more enjoyable buying experience. Salesman & finance department. Plesant, jovial, knowledgeable. We will re We have never, I MEAN NEVER. Had a better, more enjoyable buying experience. Salesman & finance department. Plesant, jovial, knowledgeable. We will refer to this dealer. More
Superior Service I visited the Grande Prairie Volkswagen Dealership after speaking with one of the employee’s—Brad Malcolm a day before. I was greeted immediately upon I visited the Grande Prairie Volkswagen Dealership after speaking with one of the employee’s—Brad Malcolm a day before. I was greeted immediately upon arriving to the dealership and was offered a wide array of purchase options that effectively matched my needs and my budget. I felt as Brad really took his time to listen to my personal preferences and current needs in terms of purchasing a new car—it is a big decision. He offered a test drive and provided me with professional advice related to the car of my interest. He then reviewed other options and finally I was able to decide to buy a car I really wanted- Volkswagen Passat. James who is in charge of the financing component ensured that I was aware of all the procedures involved in the process of buying a new car- it was my first time. I felt as I was well-informed and ready to make my final decision. He answered all of my questions and I had many :) ? I’m very thankful for being provided with such a superior service by Brad and James at the Grande Prairie Volkswagen Dealership. I got everything I wanted the right model with the right features and the right color! Thank you guys! More
Overall a very positive vehicle buying experience For buying my first new vehicle ever I had the best experience. Both Brad and James were so extremely helpful and not pushy what so ever. They made th For buying my first new vehicle ever I had the best experience. Both Brad and James were so extremely helpful and not pushy what so ever. They made this experience very positive, stress free and actually enjoyable. More
JETTA #2 We loved out first Jetta so much, we decided to trade off our Acadia for another brand new matching Jetta. We love VW and the service at GP VW is exce We loved out first Jetta so much, we decided to trade off our Acadia for another brand new matching Jetta. We love VW and the service at GP VW is exceptional. Brad is very knowledgeable...and puts up well with sassy children ;-) Which makes buying a vehicle much easier. :-) Will continue to go through GPVW. More
First VW Reagan was very personable and knowledgeable about the vehicle. He was very thorough showing all the vehicles features. No pressure and willing to ass Reagan was very personable and knowledgeable about the vehicle. He was very thorough showing all the vehicles features. No pressure and willing to assist with any questions we had. Had my daughter(7) and son (5) with me the day we picked up our vehicle and kept them entertained and feeling welcome. More