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Grande Prairie Subaru - Service Centre

Grande Prairie, AB

4.6
79 Reviews

79 Reviews of Grande Prairie Subaru - Service Centre

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December 01, 2023

I've had multiple interactions with Grande Prairie Subaru's service team, and they've consistently provided excellent service. Tyler, in particular, has been instrumental in ensuring that my vehicle i More

by jeremy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Grande Prairie Subaru responded

Thank you for giving Tyler and our team the opportunity to work with you. We look forward to welcoming you back to our dealership again soon!

December 01, 2023

Always very prompt service . Whenever I go to the dealership they go out of the way to make it a good experience. Go above and beyond . Never have had any issues with this dealer More

by Roxanne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryder Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Grande Prairie Subaru responded

Thank you so much for your review Roxanne. We look forward to welcoming you back to our dealership again soon!

November 06, 2023

Tyler (who works at the service desk) has consistently gone above and beyond. I am very grateful to the team for always taking good care of me and my vehicle. Many thanks, I'll continue to return for all More

by teganruether
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Grande Prairie Subaru responded

Thank you for giving Tyler the chance to accommodate you and cater to your needs! We hope to welcome you back to our dealership again soon!

October 22, 2023

As usual, I left getting my winter tires put on until the last minute. I was able to get my car in within two days of my call. I also needed a wheel alignment and I was only charged once for removing my tire More

by Tina
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Grande Prairie Subaru responded

Thank you for your review Tina. We are so happy to hear you were well accommodated. We look forward to welcoming you back to our dealership again soon!

October 11, 2023

The service department has improved their customer service greatly. Very satisfied with the service and the politeness of the staff. More

by eschoorl
Recommend Dealer
Yes
Employees Worked With
Tyler Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlene, Service Manager
Oct 19, 2023 -

Grande Prairie Subaru responded

Thank you so much for your review! We look forward to welcoming you back again soon!

October 05, 2023

Tyler went well. Beyond the normal services provided by car dealerships service desks. Mike and the service techs have been great too. They have all made our service More

by The old man in a hat
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Grande Prairie Subaru responded

Thank you so much for giving our team the opportunity to earn your business. We look forward to welcoming you back to our dealership again!

September 30, 2023

Since i purchased my outback in 2018 the service from the Gp dealer ship has been nothing but the best. Great service and friendly staff. Very happy over all. More

by lwhamel
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmett Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Thomas
Oct 20, 2023 -

Grande Prairie Subaru responded

Thank you for giving us the opportunity to earn your 5 star review. We look forward to welcoming you back once again!

September 22, 2023

Great customer service, would highly recommend this dealer to anybody. Tyler at the desk is 10/10 More

by Richard
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2023 -

Grande Prairie Subaru responded

Thank you for giving Tyler the 5 star review!

September 11, 2023

Was not happy with the service for my end of lease on my car. It has taken over 2 months to figure stuff out and now I had to get an extension on my lease because of it. There are about 5-6 people that stan More

by t.mos
Recommend Dealer
No
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Charlene Konshak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denvor Whervin, Taylor Hughes
Sep 29, 2023 -

Grande Prairie Subaru responded

I am very regretful to hear about your experience. Your comments have been shared with our team to ensue a better experience for future customers. We would welcome the opportunity to work with you again to provide you with a better guest experience. Should you wish to give us another chance please contact our Sales Manager to set up a time to work with you personally.

September 10, 2023

Booked for a 3pm appointment. Needed to get brakes replaced. They said they are not able to complete replacement as it was too late in the day as they close at 5pm. Service depart More

by Gabe
Recommend Dealer
No
Employees Worked With
Tyler Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

We are very sorry for the inconvenience Gabe. Your comments have been shared with our team to avoid any similar occurances for future guests. We appreciate you business and honest review. We are pleased to hear that you were pleased with the shuttle service and our staff.

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