Grande Prairie Subaru - Service Centre

Too many follow ups, not enough responses on website for service booking and info on vehicle. service booking and info on vehicle. More

Without exception staff are great, phenomenal…. friendly, helpful and knowledgeable! Mileage specified maintenance checkups are thorough, fully explained. I drive over hour and a half to have Suba friendly, helpful and knowledgeable! Mileage specified maintenance checkups are thorough, fully explained. I drive over hour and a half to have Subaru dealership in Grande Prairie look after my vehicle. It’s worth every Km, then some!! Added service is the shuttle service they provide to and from shopping, appointments etc. while they service my vehicle. Superb in every respect - thanks!! More

I thought It was pleasant experience, very friendly staff. Even though It took longer that estimated time though. staff. Even though It took longer that estimated time though. More

Staff is always there and takes any concerns I have and puts some effort into finding a solution. Quick service with information given to me promptly. puts some effort into finding a solution. Quick service with information given to me promptly. More

Get treated really well here. Only thing I don’t like is booking an appointment through their telephone program. Not sure if it’s actually someone at the dealership you are speaki Only thing I don’t like is booking an appointment through their telephone program. Not sure if it’s actually someone at the dealership you are speaking to? But between them and the actual service team at the desk it seems I receive two different takes on the appointment. But the team injside the dealership have always treated me very well. No complaints. More

Kind staff that is patient and friendly, as well as very helpful. Very good service department. helpful. Very good service department. More

The person checking us in was very thorough and pleasant. Sending a text on items found during the service to approve or not was a nice touch Sending a text on items found during the service to approve or not was a nice touch More

There service was excellent , and service department was very personable and very quick to get issues resolved very personable and very quick to get issues resolved More

During my last visit I was very satisfied with the service staff, very polite and knowledgeable service staff, very polite and knowledgeable More

Would not recommend this dealership. Poor customer service, seals put in over dirt, broken wiper that they said was in good shape during inspection. Took 4 years of asking about the seal Poor customer service, seals put in over dirt, broken wiper that they said was in good shape during inspection. Took 4 years of asking about the seals before they actually did the work. Every time I call they make me feel like I don’t know what I’m talking about, and are rude. More