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Grande Prairie Subaru

Grande Prairie, AB

4.4
430 Reviews
Located in Grande Prairie, AB, Grande Prairie Subaru is a certified Subaru retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Come in and visit us today at Grande Prairie Subaru - Where the Peace Country comes to SAVE!
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11445 104 Ave

Grande Prairie, AB

T8V 0N7

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Showing 430 reviews

September 10, 2023

Booked for a 3pm appointment. Needed to get brakes replaced. They said they are not able to complete replacement as it was too late in the day as they close at 5pm. Service depart More

by Gabe
Recommend Dealer
No
Employees Worked With
Tyler Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

We are very sorry for the inconvenience Gabe. Your comments have been shared with our team to avoid any similar occurances for future guests. We appreciate you business and honest review. We are pleased to hear that you were pleased with the shuttle service and our staff.

September 09, 2023

Had my vehicle serviced today, and although they were able to fit me in last minute. Excellent customer service as always from everyone in the dealership. Would highly recommend. More

by Ciannanicole
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cass Armson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmett Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Casey Thomas, Denvor Whervin
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving us the opportunity to keep your vehicle running in tip top shape and for your recommendation. We look forward to welcoming you back anytime.

September 07, 2023

Friendly, financing slow. Offers good,but too much pushing. Detailing of car could have been better. Dog hair in spare tire compartment and one head rest not cleaned. Need to More

by Gramna T
Recommend Dealer
Yes
Employees Worked With
Tyler Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlee Stark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Nandal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for your feedback. We have shared your experience with our team so that we can ensure we improve. We hope that you are enjoying your vehicle.

August 28, 2023

The staff here try so hard to work with the customers and fix issues. Subaru Canada trys so hard against them to save every nickle and not accept fault. More

by Evasion1
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for working with our team to give us the opportunity to fix your issues. We appreciate your patience and review.

August 22, 2023

From my first purchase of a Forrester 10 years ago up to now with my Outback I have not once had a negative experience with this dealership. Sales people are great, but the true measure of any dealership More

by Ah846
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for your continued loyalty and patronage. We look forward to seeing you again and providing you with another 5 star experience.

August 18, 2023

Ashley is an amazing person with a big heart! Wonderful person to work for! I miss GP Subaru.... More

by Jeremy Ferguson
Recommend Dealer
Yes
Employees Worked With
Ashlee Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryder Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laarni Ilao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for the great shout out to Ashley. We appreciate your 5 star review.

August 13, 2023

Harxxxx is an absolute legend. I had little experience with manual cars and he was willing to teach me on the test drive. He made sure I was comfortable driving. Even after stallin More

by kevvuo
Recommend Dealer
Yes
Employees Worked With
Harsh Nandal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for the great shout out to Harxxxx. We appreciate your business and kind words.

August 13, 2023

Great Service and done in a good time. My appointment was at noon and they had it done in an hour which was really nice coming from out of town! More

by jelkeskippy
Recommend Dealer
Yes
Employees Worked With
Tyler Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kanda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Debre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for giving our service team the opportunity to earn your business.

July 31, 2023

Ryder is great, polite, respectful, listens to what you are saying, not pushy at all. More

by A
Recommend Dealer
No
Employees Worked With
Ryder Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Zellweger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

Thank you for the great shout out to Ryder. It appears there might be a mistake in your rating as you provided 1 star. If this how you intended to score us we would kindly ask you to contact the General Manager so he can learn more about your experience beyond your interaction with Ryder. If this was over-sight could we kindly request that your rating be changed to reflect your visit and interactions with Ryder and our team?

July 28, 2023

They were good at getting finding me a vehicle and helping sell mine. Poor communication on a loaner, was guaranteed one but then told I had to use my insurance last minute, (my insurance would not More

by Rur
Recommend Dealer
No
Employees Worked With
Ashlee Stark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Harsh Nandal
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Grande Prairie Subaru responded

I am sorry we were unable to secure the deal that best suited you. It is our hope that you will give us another opportunity to earn your business in the future.

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