Grande Prairie Subaru

Charlene was Personable and knowledgeable and professional. My issue has to do with warranty issues, therefore I will follow up once issue is resolved. professional. My issue has to do with warranty issues, therefore I will follow up once issue is resolved. More

Everyone at the dealership was extremely helpful and pleasant, making the process of buying my car an easy experience. pleasant, making the process of buying my car an easy experience. More

Car works like new. Thanks. Greatful to have good service friendly service each time thanks Thanks. Greatful to have good service friendly service each time thanks More

Harsh went above and beyond my expectations to help me purchase the Outback I adore. He is prompt with communications and extremely pleasant to deal with purchase the Outback I adore. He is prompt with communications and extremely pleasant to deal with More

Bought a used vehicle a few weeks ago. Overall a great experience. Friendly staff and very helpful. I had Ryder as a salesman he was very informative and very friendly enjoyed dealing with Overall a great experience. Friendly staff and very helpful. I had Ryder as a salesman he was very informative and very friendly enjoyed dealing with him. Ashlee the sales manager was very friendly and professional. I would recommend this dealership. More

Drove all the way from Edmonton, traded my BRZ and purchased a WRX. Ashlee was professional and friendly from the beginning. Held up her end of the bargain, surprisingly great to work with! Never had purchased a WRX. Ashlee was professional and friendly from the beginning. Held up her end of the bargain, surprisingly great to work with! Never had a car dealershop this awesome! More

Yet again, the service department at GP Subaru was totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. totally awesome. My concern was addressed and customer service is amazing. I have no need to take my vehicle elsewhere. More

Great responsive service, trusted knowledgable service staff and mechanic. 10 year old vehicle still running very well staff and mechanic. 10 year old vehicle still running very well More

Excellent service and friendly staff. Will be bringing my car back for it’s next service for sure. Will be bringing my car back for it’s next service for sure. More

Denvor and Ryder were reasonable to deal with, so far as a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the veh a dealership purchase goes. The issue is with the vehicle purchased, as the shop inspection of vehicle DOES NOT match the actual condition of the vehicle. Within a week of purchase, front braking issues and rear braking issues. Subaru opted to repair the front, but they had breached our trust so badly we had an independent mechanic repair the incorrectly installed rear brake calipers as well as replace the rear rotors as one of the Subaru mechanics used a wire wheel on them, destroying the brake rotors. Very disappointed with first phonecall to Subaru mentioning these issues as sales manager essentially said "its a crapshoot when you buy a used vehicle", and only when the general manager got involved did this tone change. During purchase, as well, vehicle was advertised a bit over twenty one thousand, but for some reason there was almost four thousand five hundred dollars of miscellaneous charges and fees on the sheet taking the vehicle up to almost twenty five thousand. I negotiated a lot of these irrelevant and crapshoot fees down to a reasonable price for the vehicle, but had to use quite a few hours of my time. Alternatively, the other vehicle suggested from the sales team was only twenty thousand kilometres away from a major engine timing check and replacement, which sales team seemed irritated that I knew about. Stop trying to hide, stop trying to fluff up fees etc, and ACTUALLY HAVE PROPER INSPECTION done so condition of vehicle actually matches documentation, not just pencil whipping them up. More