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Grande Prairie Subaru
Grande Prairie, AB
443 Reviews
Located in Grande Prairie, AB, Grande Prairie Subaru is a certified Subaru retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. Come in and visit us today at Grande Prairie Subaru - Where the Peace Country comes to SAVE!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 AM
Sunday Closed
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Showing 443 reviews
January 07, 2023
Kelby was super helpful in finding me a vehicle, he made it easy to get into something new. Would definitely suggest dealing with him whenever dealing with GP Subaru it easy to get into something new. Would definitely suggest dealing with him whenever dealing with GP Subaru More
by Snowman91
Employees Worked With
Kelby Barker
January 07, 2023
I had a great buying experience, all of the staff I dealt with was great. Kelby Barker was very helpful in finding me a perfect vehicle for my needs. with was great. Kelby Barker was very helpful in finding me a perfect vehicle for my needs. More
by chris
December 01, 2022
Tyler was super friendly and always has a bright shining smile on his face. He was a pleasure to do business with. I sure hope he sticks around at Grande Prairie Subaru and continues providing excellent cus smile on his face. He was a pleasure to do business with. I sure hope he sticks around at Grande Prairie Subaru and continues providing excellent customer service. Also, the new touch screen coffee machine was amazing. More
by Shoshana Naidu
Employees Worked With
Tyler Broska
October 28, 2022
Absolutely the worst car-buying experience I've ever had. I was told it would take 2-4 months, which is why I chose this dealership. It took almost 6 months, which is what the other dealership I went to to I was told it would take 2-4 months, which is why I chose this dealership. It took almost 6 months, which is what the other dealership I went to told me it would take. Really wishing I'd gone with them instead! Obviously there was a delay because of the computer chip shortage but that was the same everywhere. Also, about 3 months AFTER I ordered, I was told that someone who ordered 4 months before me was still waiting. If they'd been waiting that long before I ordered, the 2-4 month estimate they gave me was misleading information. At that point, it was too late for me to change dealerships. It took them 3 months to send me any paperwork at all, and they sent me the wrong vehicle information twice, and again when I asked for the VIN so I could insure the vehicle before picking it up. Soon after I ordered the vehicle, I got one email saying I had signed some document (I didn't), and another telling me I had a meeting with someone that I didn't set up and wasn't told about. The salesman I dealt with was no longer with the dealership a couple of months later, nor was the sales manager. The finance person I dealt with when I picked up the vehicle had only been there a couple of months too, and no one had the correct records or the correct price. There was a rebate in effect when I ordered, which is why I ordered when I did. After the original salesman was gone, the next person said the rebate wouldn't be honored because it was no longer in effect. It took many emails and phone calls to get her to honor it, and when I picked up my vehicle they tried to deny it again. Good thing I kept the email, so I had it in writing! More
by misled
October 10, 2022
Great customer service. All the staff are friendly. My sales representatives laarni was amazing. She is polite and easy to deal with. I highly recommend them All the staff are friendly. My sales representatives laarni was amazing. She is polite and easy to deal with. I highly recommend them More
by Lopezjaymark
Employees Worked With
Laarni ilao
October 03, 2022
Jeremy is amazing, not pushy at all listens to your needs, and wants. Will help you find the perfect fit for all your needs, wither is a family van, sporty car, and off road adventurer he will help you needs, and wants. Will help you find the perfect fit for all your needs, wither is a family van, sporty car, and off road adventurer he will help you find it More
by Jussie
Employees Worked With
Jeremy Ferguson
September 25, 2022
I talked with a young salesman, Ryder Morgan, about a possible vehicle upgrade. he showed me the used vehicle lineup as well as the new, and kept a professional and friendly attitude throughout. Although possible vehicle upgrade. he showed me the used vehicle lineup as well as the new, and kept a professional and friendly attitude throughout. Although I have been on the fence for some time now, Ryder continues to be patient and makes sure my needs are accounted for. I will definitely be coming back to Grande Prairie Subaru in the future! More
by Malle
Employees Worked With
September 19, 2022
All the staff I dealt with was friendly and helpful. I was in a bind and they were able to help me find a suitable replacement for my truck. I was in a bind and they were able to help me find a suitable replacement for my truck. More
by crholly1990
Employees Worked With
Cianna Bower, Alexander Meadus, Steven MacKinnon
September 18, 2022
I came to Grande Prairie to check out Jeep Grand Cherokees and Fords explores. We went next door to Subaru and in the pouring rain here comes Harxxxx to greet us in our vehicle so we didn't have to Cherokees and Fords explores. We went next door to Subaru and in the pouring rain here comes Harxxxx to greet us in our vehicle so we didn't have to get out! Amazing, he then asked what we were looking for and I told him and my husband wanted to try these WRX, I was a little hesitate at first but then we took it for a test drove and I fell in love. Harxxxx answered all my question with confidence and assured me I will not have any problems in winter, as my previous vehicles have me SUV and trucks. The Manager Ashley was amazing as well, fully assured we are good hands and she was genuine about it. Onto Finance... Cianna was professional and made the whole buying process and being a out of province buyer, Cianna provided me with what steps I needed to do to get insurance etc....This is the first time I have bough a vehicle from a dealer and it was enjoyable, zero push for sale and nobody stalked you around the parking lot. I'm sure I'll be visiting them in the future to just stop by when I'm around next or to to buy another vehicle! More
by jessica.specht
