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Grande Prairie Nissan - Service Centre

Grande Prairie, AB

4.9
389 Reviews

389 Reviews of Grande Prairie Nissan - Service Centre

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May 30, 2015

wonderful experience Service rep Kyla is doing Gr8 job . Very impressive The service was done on time and she made it sure that it's done properly More

by dj.sharma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
May 30, 2015

Last minute service required on our vehicle Kyla and Elaine were very helpful. Got us in last minute in order to make sure our vehicle was safe to drive even though we did not have an appointme More

by Das19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre, Elaine Mears
May 28, 2015

FANTASTIC SERVICE!! I just had my vehicle serviced yesterday and the girls in the quick lube were so great! They are always super helpful and treat me like we're old fri More

by vroooom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Wright, Kyla MacIntyre, Elaine Mears
May 05, 2015

Best Service and friendly Kyla MacIntryre Two weeks back i had a flat tire and been to the gpnissan to fix. there kyla helped me out very efficiently and awesome customer service. kyla fixed t More

by krupa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyla MacIntyre
May 04, 2015

I keep going back. Great service and the girls at the service counters are great to deal with.The technicians in the lube bay are great to deal with as well. More

by sirorb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Gillett, Kyla MacIntyre, Elaine Mears
May 01, 2015

Great Service! Always have s great service experience when I bring my Murano in to Nissan. Thank you Elaine for always taking care of my baby! I love my heated steer More

by charven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Mears
April 29, 2015

Outstanding service I'm not from grande prairie so I was hesitant to just go to any old shop, went to Nissan and was treated amazingly! The girl at the front desk-Rita wa More

by Gmgp113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
April 28, 2015

Hit and miss It's hit and miss here. The customer service people are friendly, but often don't call you when they say they will. I've waited for the service depart More

by Lovemymurano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know her name
May 01, 2015 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. I can understand your frustration regarding the lack of communication regarding your recent service appointment. On behalf of our Nissan service team please accept our apology for any inconveniences you faced. I have reviewed your concerns with the service team at Grande Prairie Nissan, so that we can learn from this experience and improve our communication between our shop and customers ensuring that others are not faced with the same situation. I have also spoken to our data base manager and requested that you be taken off the sales call list so that you are no longer contacted by our sales consultants. It is Grande Prairie Nissan’s intention to provide a 100% customer satisfaction 100% of the time. It is my sincere hope that we have shown how important you are to our business and that steps have been taken to ensure your future satisfaction. Should you wish to further discuss your experience, or if a future concern arises please contact our General Manager, Mr. Budde.

April 28, 2015

Excellent Customer Services Mandy is such a fresh breath of air when going to the GP Nissan Dealership, her excellent customer services skills and friendly and detailed personall More

by Tara Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April 17, 2015

Nissan service I have been to G.P. Nissan on several occasions and have noticed Bill Wrights professional attitude. While reviewing several products Bill has given m More

by eric61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Wright
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