Grande Prairie Nissan - Service Centre

Car service Great to go into a dealership where you are greeted with smiling faces and a quick chat to see how things are going. Helpful with all questions and Great to go into a dealership where you are greeted with smiling faces and a quick chat to see how things are going. Helpful with all questions and concerns. A big shout out to Kevin, he washed my car as an extra bonus! Couldn't ask for nicer staff. More

Great and efficient team, excellent customer service Needed to get my car checked for some faults in the engine, tire rotation and oil change. I was able to get an appointment for the next day which was Needed to get my car checked for some faults in the engine, tire rotation and oil change. I was able to get an appointment for the next day which was amazing. The service team was quick to diagnose issues with my vehicle and took care of everything. Kayla was very helpful, efficient and builds a great report with any customer walking through the door. She even got my car washed complimentary which was a super nice gesture. During my previous visit I was taken care of by Elaine who was also very thorough and definitely needs recognition for her hard work. Both girls and engeneers that fixed my car are great ambassadors to the company. It's amazing to see such excellent customer service among employees of GP Nissan, they truly care about their customers. More

Prompt oil change We took our vehicle in for an oil change. All of the staff involved were prompt. Kyla tried to make our visit quick as we still hadn't had lunch and w We took our vehicle in for an oil change. All of the staff involved were prompt. Kyla tried to make our visit quick as we still hadn't had lunch and were very hungry. Also, one employee saw that the water cooler was out of water and got a new jug for me so I could have a full glass of water. More

Awesome service Service got me in when i could, my vehicle was looked over completely and after had some work but was assured it was good for my car. I recieved a fre Service got me in when i could, my vehicle was looked over completely and after had some work but was assured it was good for my car. I recieved a free car wash at the end and it really made my day. I will happily continue to keep coming back to Grande Prairie Nissan as it is home for my car, knowing i will always get good trusting service. More

Best service! I had to have some work done on my Armada and really appreciated the quick, thorough work that was done. I was in and out in no time and everything I had to have some work done on my Armada and really appreciated the quick, thorough work that was done. I was in and out in no time and everything was explained and completed in a friendly, knowledgeable manner. I would definitely recommend their service department to anyone. The shuttle driver was also very personable and professional!! More

Customer Service Comeback Kings & Queens! I have had my 2006 X-Trail serviced at Grande Prairie Nissan for nearly 9 years! Within two years of owing this vehicle, there was a big misunderst I have had my 2006 X-Trail serviced at Grande Prairie Nissan for nearly 9 years! Within two years of owing this vehicle, there was a big misunderstanding between the service advisor at the time and myself which lead to spending more time and money for a repair that I struggled to afford. Not happy with this situation, I commenced looking for another garage to have my vehicle serviced. A couple of months later, I had heard that there were new Service Advisors in place and I reluctantly (and against my better judgement) returned. It was fortunate that I did. I have not had a negative experience in the last eight years with the Service Department. EVERYONE in the service department has provided myself with top quality customer service and vehicle maintenance. Servicing is executed in a timely manner and affordable. The Service Department made a huge comeback and have earned my business and trust. More

Great Bunch of Guys and Gals GP Nissan has been great to deal with from day one for me personally. I got a great 4.5% interest rate on my 1st vehicle with zero credit history. I GP Nissan has been great to deal with from day one for me personally. I got a great 4.5% interest rate on my 1st vehicle with zero credit history. I did have a lump of cash and a good job, but having no credit history didn't hinder me at all from getting a new xterra. Nearly 2 years later, I grew to dislike the xterra and Jason was ready to put into a new juke (which I love) as soon as I was ready to pull the trigger. Jason, Mandy, Elaine, Michelle, the oil change guys, the guys in finance, etc. Just good people all over at GP Nissan. More

These guys have set a high standard It has been 10 months that I have bought my Nissan Rogue. So, now I have not only seen great salesman but also great service here. They have exceeded It has been 10 months that I have bought my Nissan Rogue. So, now I have not only seen great salesman but also great service here. They have exceeded my expectation in all aspects. Last time I dropped it at night for a service. Got a call from Mandy Shakotko at 10 AM that its done. I like the way she greets a customer with a smiling face. She understands the need quickly and keen to help. Thanks Mandy. More

Amazing customer service I live in Fort St John so it is a drive to get my Frontier looked at. Friday night my navigation deck turned off. I drove to GP the next day to see I live in Fort St John so it is a drive to get my Frontier looked at. Friday night my navigation deck turned off. I drove to GP the next day to see if they can get me in to update my computer in my truck. Elaine Mears was running the service shop and was slammed towards the end of the day. She took the time to ask a tech to stay behind to update my computer. They could have just turned me away but they didn't. Thank you so much! More

Regular Oil Change and maintenance check Regular oil change for my Nissan & maintenance check and my family van as well. Very happy about the professional service and well trained staff & mec Regular oil change for my Nissan & maintenance check and my family van as well. Very happy about the professional service and well trained staff & mechanics. More