Grande Prairie Nissan - Service Centre
Grande Prairie, AB
389 Reviews of Grande Prairie Nissan - Service Centre
Amazing Parts Service Kierstyn was an amazing parts person to deal with. She was super knowledgeable and friendly. She gets back to me in a very timely manner and even of Kierstyn was an amazing parts person to deal with. She was super knowledgeable and friendly. She gets back to me in a very timely manner and even offers to drop me off parts at my work on her lunch hour. Whenever I come for parts service she is always in a good mood with a smile on her face. I have dealt with other parts people at other dealerships and have never gotten the service that I do from Kierstyn. Any place that she works I will be following so that I can get the same great service every time. When Kierstyn is not available I can always rely on her manager Trent Napier to be informed of what I am looking for and when the part will be available. They are an incredible team!!! Cannot say enough good stuff about either of them. More
Great honest service Friendly person, kept me informed with clarity. He stayed later just so I could pick my car up after work, and didn’t seem to mind at all. I would rec Friendly person, kept me informed with clarity. He stayed later just so I could pick my car up after work, and didn’t seem to mind at all. I would recommend Rob and Grande Prairie Nissan to anyone. 👍🏻👍🏻 More
Terrible service everytime I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times. My car is no longer on warrenty so I had to have the liftgate handle ordered in and pay for it myself. Nissan did not call me when the part came in. . When I opened the box there was a price sticker on the liftgate handle which showed I paid a 100% mark up. I had to take it to a bodyshop to have painted, I then took it to a 3rd party shop to have it put in for half the price Nissan quoted me. Now less than a year later the same thing is happening again. But will Nissan replace the part and install it. NO! They say I have to pay to have it painted and put in, they will only pay for the part. Terrible service! They also recommended I have other work done on my car, but when I took it to a 3rd party auto shop, I was told it didn't need the work done Nissan was claiming it needed. More
Clint was very helpfull and no charge for something not cove Clint was very helpfull on something not warrenty and did it for no charge on my moms vheicle when we couldn't find the lock but tool Clint was very helpfull on something not warrenty and did it for no charge on my moms vheicle when we couldn't find the lock but tool More
Meh at best. I bought a brand new vehicle from Nissan. The finance person didn't include installing the new tires I requested when buying. The service department I bought a brand new vehicle from Nissan. The finance person didn't include installing the new tires I requested when buying. The service department was busy and the attitudes showed that. Overall I felt like this dealership and service department makes me feel like I owe them, not that I am a valued customer. At this pointment I will take my vehicle else where for service and problems. More
battery terminal my battery terminal was corroded and Clint took off the old part, cleaned the battery terminals and installed the new part in less that 30 minutes. Ve my battery terminal was corroded and Clint took off the old part, cleaned the battery terminals and installed the new part in less that 30 minutes. Very courteous and no charge other than the part. Thanks! More
Sales and Service Sales service: Okay, did not feel good when they did not accept my personalized check when I bought a brand new vehicle with full payment. Had to go t Sales service: Okay, did not feel good when they did not accept my personalized check when I bought a brand new vehicle with full payment. Had to go through the hassel of getting bank draft. If I did not have to leave for a trip next day, I probably would not buy the vehicle for the mistrust. Vehicle was sold with outdated navigation and the dealership does not provide upgrade. Rest is okay. The service technicians are mostly courteous. Francis and Clint gave me the best experience. More
Excellent service with great poise. The service was great. i like how he spoke to me like I was important and was very verbal on what he was doing. Didn't feel ripped off like most servi The service was great. i like how he spoke to me like I was important and was very verbal on what he was doing. Didn't feel ripped off like most services I've dealt with in the past. Thank you More
Always treated very well. I had a very bad experience with the sales people with Nissan. But I am very glad to say, that the service people have always been very helpful. They I had a very bad experience with the sales people with Nissan. But I am very glad to say, that the service people have always been very helpful. They will always try to come up with a solution for a problem and are always willing to move an appointment. Very helpful and informative when it comes to maintenance on my car. More
Very helpful Ahmed is very knowledgeable about vehicles and finds the time to really know what you need in a vehicle. Not pushy and very friendly. Excellent servic Ahmed is very knowledgeable about vehicles and finds the time to really know what you need in a vehicle. Not pushy and very friendly. Excellent service! More