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Grande Prairie Nissan - Service Centre
Grande Prairie, AB
388 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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388 Reviews of Grande Prairie Nissan - Service Centre
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November 24, 2017
Great honest service Friendly person, kept me informed with clarity. He stayed later just so I could pick my car up after work, and didn’t seem to mind at all. I would rec Friendly person, kept me informed with clarity. He stayed later just so I could pick my car up after work, and didn’t seem to mind at all. I would recommend Rob and Grande Prairie Nissan to anyone. 👍🏻👍🏻 More
by Jogger1
Employees Worked With
November 21, 2017
Terrible service everytime I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times I have yet to have a good experience with Nissan's Service/parts department. I had the liftgate on my car start opening all by itself at random times. My car is no longer on warrenty so I had to have the liftgate handle ordered in and pay for it myself. Nissan did not call me when the part came in. . When I opened the box there was a price sticker on the liftgate handle which showed I paid a 100% mark up. I had to take it to a bodyshop to have painted, I then took it to a 3rd party shop to have it put in for half the price Nissan quoted me. Now less than a year later the same thing is happening again. But will Nissan replace the part and install it. NO! They say I have to pay to have it painted and put in, they will only pay for the part. Terrible service! They also recommended I have other work done on my car, but when I took it to a 3rd party auto shop, I was told it didn't need the work done Nissan was claiming it needed. More
by mkraw1
Employees Worked With
November 17, 2017
Clint was very helpfull and no charge for something not cove Clint was very helpfull on something not warrenty and did it for no charge on my moms vheicle when we couldn't find the lock but tool Clint was very helpfull on something not warrenty and did it for no charge on my moms vheicle when we couldn't find the lock but tool More
by Merlin
Employees Worked With
Clint Primmer
November 08, 2017
Meh at best. I bought a brand new vehicle from Nissan. The finance person didn't include installing the new tires I requested when buying. The service department I bought a brand new vehicle from Nissan. The finance person didn't include installing the new tires I requested when buying. The service department was busy and the attitudes showed that. Overall I felt like this dealership and service department makes me feel like I owe them, not that I am a valued customer. At this pointment I will take my vehicle else where for service and problems. More
by Marcus
Employees Worked With
November 06, 2017
battery terminal my battery terminal was corroded and Clint took off the old part, cleaned the battery terminals and installed the new part in less that 30 minutes. Ve my battery terminal was corroded and Clint took off the old part, cleaned the battery terminals and installed the new part in less that 30 minutes. Very courteous and no charge other than the part. Thanks! More
by oilers1224
Employees Worked With
Clint Primmer
October 04, 2017
Sales and Service Sales service: Okay, did not feel good when they did not accept my personalized check when I bought a brand new vehicle with full payment. Had to go t Sales service: Okay, did not feel good when they did not accept my personalized check when I bought a brand new vehicle with full payment. Had to go through the hassel of getting bank draft. If I did not have to leave for a trip next day, I probably would not buy the vehicle for the mistrust. Vehicle was sold with outdated navigation and the dealership does not provide upgrade. Rest is okay. The service technicians are mostly courteous. Francis and Clint gave me the best experience. More
by rasusu
Employees Worked With
Francis, Clint Primmer
September 23, 2017
Excellent service with great poise. The service was great. i like how he spoke to me like I was important and was very verbal on what he was doing. Didn't feel ripped off like most servi The service was great. i like how he spoke to me like I was important and was very verbal on what he was doing. Didn't feel ripped off like most services I've dealt with in the past. Thank you More
by Jogger1
Employees Worked With
Robbie Young
May 11, 2017
Always treated very well. I had a very bad experience with the sales people with Nissan. But I am very glad to say, that the service people have always been very helpful. They I had a very bad experience with the sales people with Nissan. But I am very glad to say, that the service people have always been very helpful. They will always try to come up with a solution for a problem and are always willing to move an appointment. Very helpful and informative when it comes to maintenance on my car. More
by Pamela Ryman
Employees Worked With
Kenan Llenes, Francis Barrett
May 02, 2017
Very helpful Ahmed is very knowledgeable about vehicles and finds the time to really know what you need in a vehicle. Not pushy and very friendly. Excellent servic Ahmed is very knowledgeable about vehicles and finds the time to really know what you need in a vehicle. Not pushy and very friendly. Excellent service! More
by Dodgegirl
Employees Worked With
Ahmed Eltayeb
February 14, 2017
Thanks again! Just want to say a few quick words of thanks to Kenan and the team. The attention I received on an electrical issue was outstanding. They were busy Just want to say a few quick words of thanks to Kenan and the team. The attention I received on an electrical issue was outstanding. They were busy , some trying to have lunch, some trying to go home because they were done for the day and they all stepped in. Problem temporarily fixed until part comes in and I am on the road again. Thanks again! More
by Heather
Employees Worked With
Kenan Llenes
