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Grande Prairie Nissan - Service Centre

Grande Prairie, AB

4.9
389 Reviews

389 Reviews of Grande Prairie Nissan - Service Centre

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January 10, 2018

Customer service is on point In the past of having to deal with rude people Grande Prairie Nissan employees are by far the best especially Mr. Rob Young with his great customer se More

by ThatGuyJim03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Soo friendly What a friendly person to talk to!!! Very knowledgeable and helpful. I wish all people we as easy to talk to as he was. Thanks so mich for your hel More

by Newfiegal38
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

great service Thank you for the great service. Very friendly , on time as promised and great explanation of work being performed. Looking forward to the great servi More

by mike12r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Great Service Wonderful service! Very knowledgeable and polite to deal with. Thank you for all your assistance, you certainly provided me with 5 star quality servic More

by SastfiedCustomer57
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2018

Great Customer Service, Very friendly and knowledgeable.!!! My visit to Nissan Grande Prairie was great.!!! Very friendly staff, suppportive and honest I didn't feel I was getting ripped off at all. Keep me inf More

by bstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2017

Above and beyond Robbie Young was extremely helpful, I was stuck with a flat tire and they went above and beyond to help get me and my family back on the road and I do More

by Stowlli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2017

A plus I just cannot say enough about these guys in service. They are attentive, helpful and respectful. They have such a good crew in there and seem to e More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Shakotko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Deacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kierstyn Otterman, Clint Primmer, Jenna Farrell
December 12, 2017

Great Service A BIG THANKS to Rob and Mervin!!! Was able to "one-stop" shop and get my X-Trail up to speed with the maintenance and repair required to run this w More

by X-Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mervin Laruan
December 06, 2017

Better Service Service was a lot better than my last experience at this dealer. Appreciate the effort to get my truck back on the road as soon as possible. More

by Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are sorry we let you down. The Service Manager has been alerted to your concern and will work with his team regarding the appointment booking process. The Service Manager will be in contact with you to further discuss your concern and to work towards a resolution. I am grateful that you have brought your concern to our attention, as this has allowed us an opportunity to address your concerns and hopefully work with you towards a resolution. We strive for 100% customer satisfaction 100% of the time.

November 29, 2017

GREAT SERIVICE WENT AND DID AN OIL CHANGE. THEY WERE VERY FRIENDLY. ALWAYS IN A GOOD MOOD AND ALWAYS SMILLING. LET ME KNOW WHAT ALSO NEEDED TO BE DONE TO MY RIDEIN T More

by slayer21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Primmer, Mervin Laruan
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