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Grande Prairie Nissan - Service Centre

Grande Prairie, AB

4.9
389 Reviews

389 Reviews of Grande Prairie Nissan - Service Centre

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December 31, 2019

Very informative towards all aspects of the vehicles hes selling from rates that best suit you to what you need for the driving conditions of that witch you live More

by Joeycardinal14
Recommend Dealer
Yes
Employees Worked With
Donavon Gaudet
November 08, 2019

Awesome service I am glad I went there! Ahmed was excellent help and did a perfect job finding a vehicle for me! Cheers to you! More

by Leo
Recommend Dealer
Yes
Employees Worked With
Mike Lapraik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lapraik, Ahmed Eltayeb
September 30, 2019

Chad does a great job of putting the customer first and always looks out for their best interest. Would highly recommend him to my peers. More

by Jimbo
Recommend Dealer
Yes
Employees Worked With
Chad Wiebe, Chad Wiebe
May 25, 2019

Emerson Blanco a sales associate did not give my refferal fee of $300.00 as i reffered my sister to buy a car. After my sister bought a car Emerson Blanco blaiming More

by Norbs4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emerson Blanco
March 29, 2019

More than 1 brand option . Aggie is a pleasure to deal with . After explaining the need to move to a heavier duty unit . Aggie was more than helpful in arranging test drive, and More

by Coal Burner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Primmer, Agnieszka Duras-Kamau, Jenna Farrell
March 06, 2019

Saving the Day! I booked an appointment for a replacement of my tire. As I was more than a hundred kilometers away from the Nissan Service Centre, I requested for a More

by Rommel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robbie Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mervin Laruan
March 02, 2019

Emerson Blanco great help! Thank you so much for your help we got the vehicle we dreamed for. Titan Pro 4x is very solid the inside and outside details. Grande prairie nissan wi More

by efawy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Falls, Emerson Blanco
February 02, 2019

Say No to Nissan I am so disappointed at the service of GP Nissan. This is the second issue I've had with them. I have bought 3 vehicles from them. They are Great a More

by Angela413
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Deacon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robbie Young
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2019 -

Grande Prairie Nissan responded

Grande Prairie Nissan participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. Please accept our sincere apology for your experience in our service department with regards to you being hung up on. We have addressed this concern. We are sorry that you are experiencing issues with your Rogue during these extreme cold weather. It was brought to our attention last week that some of the Rogues are having some issues with in these radical cold temperatures. As explained, we are doing our very best to work with Nissan Canada to expedite the repair and fix for this. I am sorry that you have declined my offer to have your vehicle towed to Grande Prairie Nissan at no expense to you. Should you change your mind and wish to have your vehicle towed to our dealership please contact the General Manager directly, as he will arrange payment so that you will not be out of pocket for the towing cost. It is our sincere hope that you will give us the opportunity to earn your trust and business back. I am grateful that you have brought your concerns to my attention, as we strive for 100% customer satisfaction 100% of the time.

January 28, 2019

Knowledgeable Paige helped me into a brand new Rouge. I was bringing in my old one for service and she met me at the door with a deal. She knew how much the buyou More

by Katherine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Leslie, Paige Nutting
January 24, 2019

Great Service Great service from John, he was very helpful and friendly. Would definitely recommend going to see him if you need service on your Nissan! Be sure to More

by katisha123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Mears
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