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Grande Prairie Nissan
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Second time this year we have been in to see Agnieszka. And, this was the second time she came through for us in short order. Another great vehicle purchasing experience. And, this was the second time she came through for us in short order. Another great vehicle purchasing experience. More
Hello!Our name’s Olha and Vitaliy, and we had today Hello! Our name’s Olha and Vitaliy, and we had today first visit to NISSAN! Agnieszka helped us! She told us about the new vehicle very professionall Hello! Our name’s Olha and Vitaliy, and we had today first visit to NISSAN! Agnieszka helped us! She told us about the new vehicle very professionally and friendly! Thank you so much! More
AMAZING service and communication with everything going on. I didn’t feel forced or under pressure, they made the process super comfortable and made me like I was making the right decision. on. I didn’t feel forced or under pressure, they made the process super comfortable and made me like I was making the right decision. More
Ahmed did a wonderful job - we were signing the paperwork by the time I heard from other dealerships! He answered all my questions and made sure I got the vehicle that I needed. I ended up with a Murano that by the time I heard from other dealerships! He answered all my questions and made sure I got the vehicle that I needed. I ended up with a Murano that really goes above and beyond my expectations so far! This is my first Nissan, but thanks to Ahmed and Nissan GP's excellent customer service, I'm sure it won't be my last. More
Hailey was amazing. She was the best sales rep I have meant. She explained everything to me about my new rogue. I will recommend Hailey to all my friends looking for a new vehicle. Thanks Hailey you mad meant. She explained everything to me about my new rogue. I will recommend Hailey to all my friends looking for a new vehicle. Thanks Hailey you made the purchase painless. More
I had a wonderful experience with Hailey she was very knowledgeable and fun to talk to! ! She was very patient with me as I am very picky and made sure I found the right car for my needs! knowledgeable and fun to talk to! ! She was very patient with me as I am very picky and made sure I found the right car for my needs! More
We recently purchased a 2020 Nissan Murano. Aggi was a pleasure to work with. She was very diligent working with us to determine exactly what we needed and wanted to find the best vehicle for us. We als pleasure to work with. She was very diligent working with us to determine exactly what we needed and wanted to find the best vehicle for us. We also appreciated the “no pressure “ patient salesmanship that was a good part of the reason we bought the vehicle! More
Grande Prairie Nissan staff were friendly, knowledgeable and listened to what I was looking for in a vehicle. They presented the costs upfront, maintenance and extended warranty. and listened to what I was looking for in a vehicle. They presented the costs upfront, maintenance and extended warranty. More
I purchased my brand new Nissan Rogue from GP Nissan and iam so in love with my new car, The staff that assisted me were incredible to work with. iam so in love with my new car, The staff that assisted me were incredible to work with. More
Service appointment.We had a excellent experience Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her shoul Service appointment. We had a excellent experience purchasing our Nissan QashQai from Hailey Allison. The standard of care we received from her should be the standard. We brought back our vehicle to have our tires swapped over in our 2020 QashQai . The suv was fully loaded leather etc . Brand new at the time of bringing it in zero damage . We saved up a lot of money for the suv and take extreme pride in our vehicles . The tires were swapped to winter tires . Upon putting the tires in the tires were not bagged . They are 19” tires . They were visibly forced into our suv . 4 unbagged dirty snow covered tires shoved into our small suv. Upon being forced into the car the interior sustained visible damage. (Scraping , gauges, leather damage, panel damage) as soon as I got into the car and saw the tires my heart sunk. I didn’t know wether to yell or cry . I chose tears . My beautiful BRAND NEW suv that I worked so hard for was obviously damaged . I got in touch with Hailey , she tried to remove the tires and it was a struggle to remove them (bay cameras were visible) . How much force and carelessness was used to put them in? the manager for the department came and evaluated the damage . He quickly instructed it to be detailed . How was a wipe and moisturizer going to remove damage ? After it was returned to me the damage was slightly disguised. I kept my cool as I showed the damages that were still there . It felt like I was just being a nuisance, “not able to be pleased” “difficult “ when I was showing the damages a second time after detailing. The bandaid Solution of shining it up was not fixing the obvious problem (s) . I asked to be able to voice what happened to another source he responded with ( “well I’m the service manager so I’m the only other person to tell” ) That statement made me feel incredibly small as a owner . Afterward the sales manager came and looked at the damage . Same thing all over again. I get it . Nobody wants to correct an expensive mistake . What happened was pure negligence. But why should the owner (my family) be held responsible for a technicians lack of care. His costly mistake should not be coming out of my pocket. We were offered to have a free detail and to have a third party “clean up” . We are absolutely mortified of returning. I worked so hard to get this nice vehicle and it sustains damages that staff sluffed off as the customers being (difficult) as it felt . I spent 670$ plus in my tires to receive more damage? Nobody has reached out. Nobody has offered to replace any damages . Other than to “detail” “third party look over” . We are extremely disappointed and distraught over this incident and how little was actually done to rectify the situation. More