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Grande Prairie Nissan
Grande Prairie, AB
2,324 Reviews
Located in Grande Prairie, AB, Grande Prairie Nissan is a certified Nissan retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country. It's where the Peace Country comes to SAVE!
Grande Prairie Nissan belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
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Showing 2,324 reviews
September 10, 2014
Operation mud digger I went in to trade out of my lease early. I was over the Rogue and wanted a Titan. I went in to talk with Shelby, he found the right truck for me and I went in to trade out of my lease early. I was over the Rogue and wanted a Titan. I went in to talk with Shelby, he found the right truck for me and he showed off every option it had. After getting the truck figured out, Mike and Shelby worked to get me aproved. I had a hard time dealing with ICBC. Because I was moving to Alberta, changing over all the information with my licence and insurance was difficult, but Nissan led me in the right direction and did there part to speed up the process. They got me on the road the same day. With the extra money i saved i can now lift the truck and set it on some nice rubber. Thanks guys you kick car selling xxx!! More
by Kyle25philion
September 01, 2014
Sold on service What a wonderful experience. My sakes lady greeted me in the service department while my car was getting an oil change. I was thinking of getting a ne What a wonderful experience. My sakes lady greeted me in the service department while my car was getting an oil change. I was thinking of getting a new car but didn't think I could afford it. I got what I wanted and lowered my payments for a newer model. Happy happy happy More
by roughryderr
Employees Worked With
Sheena Horseman
August 30, 2014
new owners We love our new Nissan Titan. Sheena was the absolute best in helping us. She so thoughtful and knowledgeable. Anyone please ask for Sheena she made m We love our new Nissan Titan. Sheena was the absolute best in helping us. She so thoughtful and knowledgeable. Anyone please ask for Sheena she made me feel so welcome and comfortable and the home. Come on people come buy a Nissan titan. It's like a super awesome experience. More
by tonysavard
Employees Worked With
Sheena Horseman
August 29, 2014
First time buyer very impressed I was very happy with my first experience buying a car! Sheena was personable but professional and did everything in a very timely manner, I was so ha I was very happy with my first experience buying a car! Sheena was personable but professional and did everything in a very timely manner, I was so happy with her and will be using her in the future for any and all my needs with my car or future purchases, very impressed! Would recommend her and this dealership to anyone More
by Sarah Henry
August 28, 2014
Such an easy process! My boyfriend and I visited Grande Prairie Nissan to look at buying an SUV. Chantelle greeted us and was very helpful throughout the entire process! Sh My boyfriend and I visited Grande Prairie Nissan to look at buying an SUV. Chantelle greeted us and was very helpful throughout the entire process! She listened to what we were looking for and by the end of the day we were driving home in our brand new vehicle! I would recommend my friends and family to Chantelle. She has access to several different brands and she isn't pushy if you don't like a certain one. We had a great experience and will return to her for future purchases. More
by KCourts
August 26, 2014
Amazing sales people!!! Great service!! Great group of people here. Will definitely be returning here when I need a new vehicle. Really great sales experience and Justin was very accommodati Great group of people here. Will definitely be returning here when I need a new vehicle. Really great sales experience and Justin was very accommodating! I love my Frontier!!! More
by sublime0
August 20, 2014
Great experience buying my truck I had the absolute pleasure of working with Schelby L'Hirondelle when I recently purchased my truck. He was very friendly, very knowledgeable of his I had the absolute pleasure of working with Schelby L'Hirondelle when I recently purchased my truck. He was very friendly, very knowledgeable of his products and applied no pressure during the purchase of this vehicle. He really listened to what I was saying and was very respectful of what I was able to pay. I would recommend everyone to ask for Schelby when looking to purchase a new vehicle. He was awesome! Also Jeremy was so helpful as well in the purchase of my truck. I had a very positive buying experience, met some great people, and an awesome truck! More
by Sheila1953
August 12, 2014
Nissan service I was recently in for a oil change and a check up on my car. I had a great service experience while I was in. She is very friendly and always has a sm I was recently in for a oil change and a check up on my car. I had a great service experience while I was in. She is very friendly and always has a smile on her face. She makes me feel at ease with her knowledge and experience. I will be returning with my Nissan again. More
by maiergirls243
August 12, 2014
Great Quick, painless, Jason was awesome to deal with and very helpful. I would definitely go back to him for any future purchases and would highly recommen Quick, painless, Jason was awesome to deal with and very helpful. I would definitely go back to him for any future purchases and would highly recommend him to anyone. More
by brittany.george.311
Employees Worked With
Jason Gillett
August 08, 2014
Bad experience My boyfriend and I both went to Nissan with the intention of both purchasing a car each. The salesperson, sheena, was more than helpful. She was frien My boyfriend and I both went to Nissan with the intention of both purchasing a car each. The salesperson, sheena, was more than helpful. She was friendly, not to pushy, and was able to answer absolutely any question that we asked...and we had a lot because we were both looking at different vehicles. My boyrfriend was planning on financing, and I was planning on leasing. We both finally decided on a vehicle each. He was purchasing the 2014 nissan rogue, and if was leasing a 2014 nissan versa. As soon as it was time to sit down with the sales manager, MIke, as go over the numbers, I immediately felt I wasn't given the priority that my boyfirend was. Maybe it was because I was leasing (not buying) a less expensive vehicle. They sat down with him, wrote down all of the number and different rates and purchase options. When it came time to discuss my options and go over the number for me, MIke simply leaned over the counter from the hallway, and gave me one price. He didn't sit down and explain anything to me, give me any options, or allow me to ask any of the many questions I had, as this ideas my first time ever buying a car. We left to discuss it. Although I was disappointed with the way I was treated, I decided to lease the car, and my boyfriend decided to purchase. We went back a few hours later to finalize everything. We went into another room with another employee to sign the paper work, when she notices a mistake, and informs me that not only did mike not include the sales tax in the monthly payment he gave me ($259 per month), but he also calculated the payment based on a 4 year lease, when it asked for a 3 year lease, and he specifically told me earlier that day (and I got him to write it out afterwards before I left) that the payment was for a 3 year lease. I was then told that the payment would be $80 more expensive per month...he said it like it was no big deal, like I would seriously still purchase after that? I could not afford $80 extra per month. And at this point I had no confidence in any of the numbers he gave me, or any of the information I was provided with, I felt like he had no idea what he was doing. He didn't give my sale the Attention it deserved. He was only concerned with the $30000 vehicle my boyfriend was purchasing. Because of this, my boyfriend had no confidence in the numbers he was given, and we both left. Coming from someone who just graduated university and was excited to buy my first car, I left extremely upset and disappointed. I would go back to nissan in the future, but would never purchase a vehicle where mike is involved. I would like to stress that sheena, the salesperson, was fabulous and I would highly recommend her helping you pick out a vehicle, but beware if you are dealing with mike for the finance aspect. More
by Mkl646
