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Grande Prairie Hyundai - Service Centre

Grande Prairie, AB

4.7
184 Reviews

184 Reviews of Grande Prairie Hyundai - Service Centre

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June 18, 2024

Absolutely the worst service I have ever received. Was not warranty and they couldn’t even tell me why it was not warranty. Then the dealership would not even help with the cost at all to make me happ More

by Rneuberger.norlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Mears
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Grande Prairie Hyundai responded

We are sorry for your recent experience regarding your warranty coverage. Unfortunately, the decision to approve or deny a claim lies in the hands of the manufacturer and is limited to mechanical breakdown or failure.

June 18, 2024

Very thorough and detailed analysis of my vehicle. Also recommended other services due. Great to work with. More

by rwtimberwolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Grande Prairie Hyundai responded

Hi Rwtimberwolf, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 13, 2024

Amazing staff, in and out of my service within 30 mins. The waiting room very comfy, the snacks were enjoyable. More

by Day2day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Grande Prairie Hyundai responded

Day2day, we are so pleased you enjoyed your visit to Grande Prairie Hyundai!

June 11, 2024

Oil change was done and very polite professional service. Will recommend others to go there. More

by Lois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Hyundai responded

Hi Lois, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations!

June 10, 2024

The service department treats the customers with respect! I’d recommend this dealership to other people! Nice and clean dealership More

by Pwanotch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Grande Prairie Hyundai responded

Hi Pwanotch, thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 09, 2024

The staff at This location is very knowledgeable and helpful with any questions , and concerns you may have More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Grande Prairie Hyundai responded

Hello John, thank you; we appreciate your feedback!

June 08, 2024

The service writer was so kind to me ❤️ came to coffee lounge explained to me my time, then when my Kona was finished he came and walked me to my car! Explained that my car was finished and had no issues More

by Pwanotch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Grande Prairie Hyundai responded

Pwanotch, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

They always go above and beyond to make me feel like I matter as a valued customer More

by becky.sandberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Grande Prairie Hyundai responded

Hi Becky.sandberg, Thank you for taking the time to leave a review for us at Grande Prairie Hyundai. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2024

Polite staff, vehicle issues fixed, modern establishment, having the quick lube lane is a great benefit. More

by Mandybyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

Grande Prairie Hyundai responded

Dear Mandybyr, We are so pleased you enjoyed your visit to Grande Prairie Hyundai! We look forward to your next visit! Take care!

Sep 17, 2024 -

Mandybyr responded

Enjoyed my visit so much, I bought a new Hyundai Kona. 😊

June 02, 2024

The drop in oil change was fast and efficient. Staff was helpful answering questions for us. More

by andyjulie68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ejay Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Grande Prairie Hyundai responded

Thank you for sharing your customer exerience. We are please to hear that your service visit was 5 star worthy.

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