Grande Prairie Hyundai - Service Centre

Lori Peterson Lori is always friendly, efficient and knowledgeable. Despite a hectic front desk, she always relays to me that my presence is important. I trust her Lori is always friendly, efficient and knowledgeable. Despite a hectic front desk, she always relays to me that my presence is important. I trust her judgement. More

This dealership and the employees are both wonderful to deal with! There is great communication between all levels of management and a great atmosphere. The sales reps are all friendly and very knowledgeab deal with! There is great communication between all levels of management and a great atmosphere. The sales reps are all friendly and very knowledgeable, and take the customers needs into consideration rather than the sale itself. They want to see you happy with your purchase and for you to drive away happy. My experience with Meaghan really has made an impact on how I view other dealerships. She is always positive, very open with what is happening and always considerate of what I am looking for. She is always available to answer any questions I have about any type of vehicle. Her timeliness in returning calls is wonderful as well. My next purchase will be made through Meaghan because I know I will get a vehicle I am happy with, I will know all of the details of the vehicle and I know I will receive 5 star customer service every step of the way. More

Anytime i have had any issues with my SantaFe, Dawn has always been willing to look after me and my Santa Fe from a basic oil change to any warrenty work that has been needed. always been willing to look after me and my Santa Fe from a basic oil change to any warrenty work that has been needed. More

Great Service, very friendly personal at this dealership. Its a pleasure to do business with staff that don't look down her nose at you because you a women and think you know nothing. Thank you for that. Its a pleasure to do business with staff that don't look down her nose at you because you a women and think you know nothing. Thank you for that. More

I had my car in for it's 1st maintenance service. I also had a couple of warranty issues. Dawn had to open up a claim with Hyundai Canada to see if they would be covered, and I got the answer a few da also had a couple of warranty issues. Dawn had to open up a claim with Hyundai Canada to see if they would be covered, and I got the answer a few days later that they would be. I am extremely happy with the service Dawn provided me that day. I just wish that my warranty issues could have been dealt with that day instead of making another 5 hour (round trip) trip back to the dealer for this fix. More

I always receive excellent support from the professional and polite service and sales staff. I most definitely would recommend this dealership to anyone looking to make a change. and polite service and sales staff. I most definitely would recommend this dealership to anyone looking to make a change. More

Lindsay was wonderful to deal with open nad friendly finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a bi finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a big difference when you are on the other side of the counter. My only issue was the length of time it took to get my oil changed. This time lag had nothing to do with the wonderful service that Lindsay provided me, however, 95min is way to long Hyundai really needs to get a quick lube bay. I can go to Chrysler but it would be debateable if there was a problem weather or not hyundai would honour warranty. Also this review process is to combersome. you want a review dont maake difficult why must my email be provided More

The service was great and never had to wait very long for our vehicle, everyone was very helpful and assisting us whenever we had questions or concerns thanks our vehicle, everyone was very helpful and assisting us whenever we had questions or concerns thanks More

during oil change - leaks and warranty repairs found, repaired or parts on order service explained things in detail and gave me options on caution items froze price for a follow up repair and made note o repaired or parts on order service explained things in detail and gave me options on caution items froze price for a follow up repair and made note on account shuttled me to appt and back More