Grande Prairie Hyundai - Service Centre
Grande Prairie, AB
192 Reviews of Grande Prairie Hyundai - Service Centre
Great service each time. Kevin and Vicky help all the time. Always professional and knowledgable . They go out of their way to help and always have a frien service each time. Kevin and Vicky help all the time. Always professional and knowledgable . They go out of their way to help and always have a friendly smile More
Kevin friesen is awesome and so helpful Had multiple problems and Kevin was super helpful and under standing. Talked to me like a person not like an idiot. Which I didn't like about the Had multiple problems and Kevin was super helpful and under standing. Talked to me like a person not like an idiot. Which I didn't like about the previous service person. She always talked down to me. Kevin gave me super helpful tips and was friendly. Thanks Kevin! More
Poor customer service I was hoping that there was an email address to send my comments to but there isn't so here it goes. I live in Terrace BC but my family lives in Gran I was hoping that there was an email address to send my comments to but there isn't so here it goes. I live in Terrace BC but my family lives in Grande Prairie. I needed warranty work done on my vehicle (large job) and thought that I would get it done there and I could visit my family at the same time. On Monday morning I went on the website to look up the phone number. A customer service pop up came up so I chatted with a fellow, I gave him all the details and he assured me someone would call me to make an appt. Wednesday morning I still hadn't heard from them so I phoned the dealership., After being put on hold for a very long time I was assured by the receptionist that someone would call me back. Friday morning as I was calling another inconveniently located dealership to set up an appt. I received a call back from my Monday morning inquiry. Yes I could have called again but my feeling was if they couldn't call me back in a timely fashion why should I have confidence in them to work on my car. More
Fine, fine, fine. Friendly service and questions answered thoroughly. Did think, however that the servicing would have been quicker, but what do I know, never had a fre Friendly service and questions answered thoroughly. Did think, however that the servicing would have been quicker, but what do I know, never had a free oil change in my life. Kevin, and staff were (almost), too on the ball! More
2nd time around Got a much better deal this time around with this dealership. Really happy with the new car & got great service. Wasn't all that happy the first time Got a much better deal this time around with this dealership. Really happy with the new car & got great service. Wasn't all that happy the first time around. More
Service Experience I had a great experience with Kevin Friesen when I went to get some work done on my Hyundai Elantra. I needed to get some recall work and a free inspe I had a great experience with Kevin Friesen when I went to get some work done on my Hyundai Elantra. I needed to get some recall work and a free inspection. He explained everything that was done very well, and helped me to book my next appointment. Everyone was very friendly and helpful. More
overview I brought my car in for a recall and got a free inspection. Kevin at the service desk was more than kind and patient enough to explain in detail what I brought my car in for a recall and got a free inspection. Kevin at the service desk was more than kind and patient enough to explain in detail what needed to be fixed/changed. The people over at Hyundai are a charismatic bunch who are happy to assist in any way they can to make sure that your experience is a great one! More
SERVICE PLUS I would like to say, that GP Hyundai Service Dept. is a pleasure to deal with. Kevin always has a smile and appeas to really enjoy his job. He makes I would like to say, that GP Hyundai Service Dept. is a pleasure to deal with. Kevin always has a smile and appeas to really enjoy his job. He makes you feel like you are important by including your in the process. He does this by showing you updates, recalls, or any Technical Bulletins. He makes sure that you understand what is being done and that you approve before any work is started. I recommend GP Hyundai to all of my friends. More
I Just Keep Coming Back Because of Awesomeness Kevin was amazing! He listened and got my car in ASAP. I rarely have problems with this center, and the one time I did, it was taken care of instantly Kevin was amazing! He listened and got my car in ASAP. I rarely have problems with this center, and the one time I did, it was taken care of instantly! Kevin was so helpful! I asked for advice when something happens with a tire and he had amazing suggestions! And he didn't make me feel silly for not knowing anything about cars! I come to this place every time because they do such good work and always have amazing staff. More
I had my tires switched from winter to summer. Kevin Friesen was the Service Consultant. He was awesome and made sure there were no recalls for my vehicle and that the service was complete Kevin Friesen was the Service Consultant. He was awesome and made sure there were no recalls for my vehicle and that the service was complete More