Grande Prairie Hyundai - Service Centre

Servicing for a used Hyundai Santa Fe Following purchase of my used Santa Fe SUV, I was immediately informed of 3 recalls needing attention, and a service appointment was booked that inclu Following purchase of my used Santa Fe SUV, I was immediately informed of 3 recalls needing attention, and a service appointment was booked that included a complete vehicle inspection. This revealed a few issues including some that were costly, but I was then offered a protection insurance plan that would take care of power-train problems including those found in the recent inspection. As the vehicle had not cost a lot to buy, the insurance seems a reasonable investment, as well as the 3-year oil change add-on program. The staff we dealt with were very knowledgeable, helpful, and friendly, while exhibiting NO annoying sales pressure. It is so nice to deal with a company with trained, pleasant employees. More

Outstanding service! I came in for a part for my tuscon and was pleased to find it in stock! Justin, the employee who helped us, was very friendly and efficient, I was gre I came in for a part for my tuscon and was pleased to find it in stock! Justin, the employee who helped us, was very friendly and efficient, I was greatful for the quality and speediness of service and especially impressed by his kind words and explanations to my toddler aged son :) More

Great Experience When I dropped off my Santa Fe for an oil change Elaine let me know that I had some services due and it was no problem getting those taken care of at When I dropped off my Santa Fe for an oil change Elaine let me know that I had some services due and it was no problem getting those taken care of at the same time of the oil change. Thank you Elaine :) More

Lori Peterson Lori is always friendly, efficient and knowledgeable. Despite a hectic front desk, she always relays to me that my presence is important. I trust her Lori is always friendly, efficient and knowledgeable. Despite a hectic front desk, she always relays to me that my presence is important. I trust her judgement. More

This dealership and the employees are both wonderful to deal with! There is great communication between all levels of management and a great atmosphere. The sales reps are all friendly and very knowledgeab deal with! There is great communication between all levels of management and a great atmosphere. The sales reps are all friendly and very knowledgeable, and take the customers needs into consideration rather than the sale itself. They want to see you happy with your purchase and for you to drive away happy. My experience with Meaghan really has made an impact on how I view other dealerships. She is always positive, very open with what is happening and always considerate of what I am looking for. She is always available to answer any questions I have about any type of vehicle. Her timeliness in returning calls is wonderful as well. My next purchase will be made through Meaghan because I know I will get a vehicle I am happy with, I will know all of the details of the vehicle and I know I will receive 5 star customer service every step of the way. More

Anytime i have had any issues with my SantaFe, Dawn has always been willing to look after me and my Santa Fe from a basic oil change to any warrenty work that has been needed. always been willing to look after me and my Santa Fe from a basic oil change to any warrenty work that has been needed. More

Great Service, very friendly personal at this dealership. Its a pleasure to do business with staff that don't look down her nose at you because you a women and think you know nothing. Thank you for that. Its a pleasure to do business with staff that don't look down her nose at you because you a women and think you know nothing. Thank you for that. More

I had my car in for it's 1st maintenance service. I also had a couple of warranty issues. Dawn had to open up a claim with Hyundai Canada to see if they would be covered, and I got the answer a few da also had a couple of warranty issues. Dawn had to open up a claim with Hyundai Canada to see if they would be covered, and I got the answer a few days later that they would be. I am extremely happy with the service Dawn provided me that day. I just wish that my warranty issues could have been dealt with that day instead of making another 5 hour (round trip) trip back to the dealer for this fix. More

Lindsay was wonderful to deal with open nad friendly finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a bi finding me the answers i needed and clearly working as part of a team . she never answered with i dont know it was always i will find out. makes a big difference when you are on the other side of the counter. My only issue was the length of time it took to get my oil changed. This time lag had nothing to do with the wonderful service that Lindsay provided me, however, 95min is way to long Hyundai really needs to get a quick lube bay. I can go to Chrysler but it would be debateable if there was a problem weather or not hyundai would honour warranty. Also this review process is to combersome. you want a review dont maake difficult why must my email be provided More