Grande Prairie Hyundai - Service Centre

Excellent service and very well support on car choosing and my car budget as well as explain all the things about car detail. I m happy to deal with hyundai. and my car budget as well as explain all the things about car detail. I m happy to deal with hyundai. More

Cassie has an amazing attention for the smallest details. I am always so impressed with the high standard of detailing she does to my vehicle. It always looks and smells brand new after she is done with it. I am always so impressed with the high standard of detailing she does to my vehicle. It always looks and smells brand new after she is done with it. I highly recommend her, and Hyundai. All of the staff is exceptionally friendly and actually interested in meeting my needs. More

The staff at Grande Prairie Hyundai are wonderful to deal with. Brad our salesman was great as he answered all of my questions and if he didn’t have the answer he found someone that did and would get back to with. Brad our salesman was great as he answered all of my questions and if he didn’t have the answer he found someone that did and would get back to me. Brittany the sales manager was awesome as she hunted down the model and color I was wanting and delivered it in a very timely manner. Kati the financial manager went through everything and made sure we understand the contract. The parts department Lori and her staff were awesome setting up future appointment and installing my mud flaps. The service department Taylor were great as well very easy to deal with. All in all it was a smooth process. Everyone is very friendly and helpful there would highly recommend. More

GREAT SERVICE STAFF. ALWAYS READY TO HELP WITH PERSONALIZED ADVICE. I NEEDED TO SPEAK WITH SERVICE AND WA ABLE TO RIGHT AWAY, THANKS AGAIN GANG. PERSONALIZED ADVICE. I NEEDED TO SPEAK WITH SERVICE AND WA ABLE TO RIGHT AWAY, THANKS AGAIN GANG. More

Dean is the needle in the haystack and we've found him at GP Hyundai! Professional, courteous, and relatable. He hasn't steering me wrong and I have no reason to believe he ever will. Dean, you get my Hyunda GP Hyundai! Professional, courteous, and relatable. He hasn't steering me wrong and I have no reason to believe he ever will. Dean, you get my Hyundai business for as long as I'll own them! More

Professionalism, knowledge, and exceptional service are just three things that stood out to us while dealing with the Hyundai Grande Prairie team. They exceeded our expectations every step of the way. Our just three things that stood out to us while dealing with the Hyundai Grande Prairie team. They exceeded our expectations every step of the way. Our sales professional Akeem was the most knowledgeable and pro-active sales pro we have experienced to date, and impressed us with his in depth product knowledge and helpful demeanour. The sales manager Brittany also made herself available every step of the way, and supported her team with high level customer interfacing and a very welcome energy. In summary, our experience with Grande Prairie Hyundai and it’s associated team has left us smiling to this day. We were truly taken care of on all levels! More

Was my worst experience I have ever have I took there my Hyundai 2011 Santa Fe for service and I told them that some time ( not every time )when I start my vehicle I can hear a noise. I I took there my Hyundai 2011 Santa Fe for service and I told them that some time ( not every time )when I start my vehicle I can hear a noise. I told them the noise may come from the radiator fan. So I asked them to check and fix it and check if there are others mechanical problems which need my attention ( kind of mechanical inspection). . After a couple hours they called me back and informed me that the blower motor was the cause of the noise and need to be changed immediately! They had to change front brake pad and cabinet air filter else. For that service they charged me 909C$ ( parts and service plus what they called office fees ). After paying the fees and having my key back, I started the car to realize the same noise was still on!! The service manage I asked why was that, promise me to do something next day when he technician will be back on service. But next day I called them three time until my self I decide to go see what was going on and realized they didn't even touch it !!! When he so me he tried to justifies his service technician saying that just because I said the noisy was probably coming from the fan ( radiator fan ) I confused them !!!!! I asked why then they changed my blower motor if was not the problem, and he couldn't explain me clearly why ? ... After long discussion in his office, he ( the service manager) admitted it was probably a mistake to change my blower motor ( he decide to refund the money for the part but not for service and he asked me to wait 1hour the time the took the blower motor out and put back the older one! , so they took it back and refunded me 163 C$. The service they did for 909$-163$, It could have cost me just less then 400C$ some where else and take me less than 4 hours of service, So guys before you go to this place for servicing your car, think twice. I lost my money , my time and my car was not fixed the problem still More