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Grande Prairie Hyundai - Service Centre
Grande Prairie, AB
192 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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192 Reviews of Grande Prairie Hyundai - Service Centre
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September 28, 2023
Can’t say enough about GP Hyundai…I’ve owned three Hyundai Tucson’s, all from them…have them serviced there almost exclusively & get treated so very well every time. Lori and all the fellas in the ser Hyundai Tucson’s, all from them…have them serviced there almost exclusively & get treated so very well every time. Lori and all the fellas in the service area are so knowledgeable, and expertly guide me through all the various choices needed in getting things done in a timely manner. Thanks again for terrific service. More
by swarrina
Employees Worked With
Other Employees :
Ryan Prince, Ivan Bueno
September 26, 2023
Grande Prairie Hyundai always provides exceptional service! The workers always seem very happy and make the experience great. I will continue to bring my vehicle here for all maintenance and repairs. service! The workers always seem very happy and make the experience great. I will continue to bring my vehicle here for all maintenance and repairs. More
by meriska
Employees Worked With
Ryan Prince, Ivan Bueno
August 17, 2023
Polite friendly very pleasant the service guys are great to deal with and explain everything in detail great bunch to deal with and explain everything in detail great bunch More
by Lou lou
Employees Worked With
August 09, 2023
Amazing friendly staff, always goes above and beyond to meet your needs. 10 out of 10 meet your needs. 10 out of 10 More
by Ashley Williams
Employees Worked With
Other Employees :
Ryan Prince, Brad Worona
February 22, 2023
I have had the pleasure of dealing with Hyundai Service Department on many occasions. The work was always completed adequately and at a reasonable costs. Warranty work (including extended warranty) withou Department on many occasions. The work was always completed adequately and at a reasonable costs. Warranty work (including extended warranty) without issues. Since we are from out of town, I always appreciated the vehicle being washed prior to heading back home. Dean was always very receptive and helpful in dealing with our needs/repairs. Thank you GP Hyundai. More
by DJHINFSJ
January 27, 2023
I cant say enough about Ryan and his service team! My car was acting up really bad and had to be towed to the dealership as my local mechanic couldn't run the codes. They spent a week troubleshooting My car was acting up really bad and had to be towed to the dealership as my local mechanic couldn't run the codes. They spent a week troubleshooting and taking it for test drives to ensure when I came form 2 hours away my car would be in good working condition. They gave me a list of recommended repairs/maintenance and let me know what was priority to have done. They did some repairs while I was on my way to pick it up. Then to top it off, he texted me the next morning to make sure I made it home safely. A big concern is always that service departments are trying to make money off you for unnecessary repairs, but these guys truly instilled confidence and trust with their diligence and communication. 100 percent best Hyundai experience ever. More
by Tamara
Employees Worked With
Ryan Prince
March 19, 2022
They will pretend to be helpful, until It comes time to help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against help with something, then they ignore you. Especially when it's a warranty, they will replace 2/4 tires on an AWD for said warranty, which is against the law, because it causes accidents on the ice, furthermore, the tires didn't even fix the original issue, in fact they amplified the shimmy. When they took an actual look at the shimmy in the drive train, in Oct 2021, Ryan Prince told me "it's a driveshaft or axle or something" he also told me "the shimmy isn't that bad, and you'll be fine to drive to powderking this winter" (as I had mentioned I like to snowboard and I wanted the issue dealt with before the snow flew), when you need to find out parts availability, they ignore you for months at a time (this includes the fixed ops manager and the general sales manager), all while harassing you to try and set up a "maintenence appointment" based on milage that I haven't been able to use. I haven't been able to drive my 2019 Hyundai Kona for 4 MONTHS since the accident caused from their illegal repair. They have put my safety at risk, and have made less than minimal effort to rectify their mistakes, I guess it's time to look at taking legal action against their severely unprofessional, and criminally negligent service department. More
by BNad98
December 31, 2021
Excellent service especially Lori Peterson always so friendly knowledgeable and professional highly recommend this dealership friendly knowledgeable and professional highly recommend this dealership More
by mtgnorth
Employees Worked With
August 24, 2021
Brought my vehicle in for a rock chip repair and they promptly got it filled for me while I waited and had some coffee. Ryan was very courteous to deal with and Charlie was great to deal with. Overall th promptly got it filled for me while I waited and had some coffee. Ryan was very courteous to deal with and Charlie was great to deal with. Overall the staff were very friendly and would highly recommend this dealership to anyone. More
by Me.rockchips
Employees Worked With
Other Employees :
Ryan Prince, John Prado, Cassie Cornelsen, Ivan Bueno
