Grande Prairie Hyundai
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Liberty hunt I have started to look for this particular suv since January this year and they are so helpful. With my price range i know its really hard to find one I have started to look for this particular suv since January this year and they are so helpful. With my price range i know its really hard to find one but somehow i got one from their group! I just visited twice and on the third i got what i wanted!!! 😜😜😜 More
Poor customer service I was hoping that there was an email address to send my comments to but there isn't so here it goes. I live in Terrace BC but my family lives in Gran I was hoping that there was an email address to send my comments to but there isn't so here it goes. I live in Terrace BC but my family lives in Grande Prairie. I needed warranty work done on my vehicle (large job) and thought that I would get it done there and I could visit my family at the same time. On Monday morning I went on the website to look up the phone number. A customer service pop up came up so I chatted with a fellow, I gave him all the details and he assured me someone would call me to make an appt. Wednesday morning I still hadn't heard from them so I phoned the dealership., After being put on hold for a very long time I was assured by the receptionist that someone would call me back. Friday morning as I was calling another inconveniently located dealership to set up an appt. I received a call back from my Monday morning inquiry. Yes I could have called again but my feeling was if they couldn't call me back in a timely fashion why should I have confidence in them to work on my car. More
Excellent When I walked in Kati Carlson came up to me and introduced herself, she was very friendly and listened to all of what I wanted in a new car. We went o When I walked in Kati Carlson came up to me and introduced herself, she was very friendly and listened to all of what I wanted in a new car. We went on a few test drives and she explained everything to me about the cars plus how everything worked. When we went back in the dealership I met Meaghan Odegard she was also very friendly and helpful, I explained what I could afford monthly and she worked to get the right car for me. I would also like to thank Will Mears he also was very friendly. I can honestly say there were all very courteous, polite and very respectful. I am very pleased with your dealership and staff. Keep up the good work. Sincerely Tanya Symons More
Great sales person Randy Rempel at Grande Prairie Hyundai did a really good job as a salesperson, trying to help me find a car that would suit me and my budget. I test Randy Rempel at Grande Prairie Hyundai did a really good job as a salesperson, trying to help me find a car that would suit me and my budget. I test drove a Hyundai Santa Fe XL several times, while I was comparing to other vehicles, the main competition of which was a Kia Sorento. I spent a couple test drives just the Santa Fe and Sorento side by side, until I ultimately decided on the Kia Sorento. It came down at the last to minor differences in comfort level. Randy, however, was excellent. He definitely spent a lot of time with me, and ran interference with me when other salespeople in the auto group were getting too pushy. I totally recommend Randy as a salesperson! Great job, Randy! More
Feels Like Family at GP Hyundai From the first time I walked into the doors at Grande Prairie Hyundai the staff has made me feel, not only welcome, but appreciated! I was valued as a From the first time I walked into the doors at Grande Prairie Hyundai the staff has made me feel, not only welcome, but appreciated! I was valued as a person first, and a customer second. They heard my needs and strove to accommodate while treating me fairly with my trade-in. As I brought my vehicle in for servicing over the past few years I was greeted by the staff as though I was family. Of course this is where I would go when I wanted to trade-in again.. it felt like coming home. Will, Meagan, Kati, Lori and Kevin, they all got to know me by name, and they've taken such good care of me that I trust them completely! Already I've passed Kati's name along to family and friends and I always encourage people to bring their automotive needs to Grande Prairie Hyundai. More
Fine, fine, fine. Friendly service and questions answered thoroughly. Did think, however that the servicing would have been quicker, but what do I know, never had a fre Friendly service and questions answered thoroughly. Did think, however that the servicing would have been quicker, but what do I know, never had a free oil change in my life. Kevin, and staff were (almost), too on the ball! More
I had a wonderful experience purchasing my Nissan Armada. Randy was very helpful and outgoing! Made me feel comfortable, and helped me through pretty much anything I needed. Took the time to listen to what I Randy was very helpful and outgoing! Made me feel comfortable, and helped me through pretty much anything I needed. Took the time to listen to what I wanted, and delivered great service! I would most definitely recommend him to anyone looking to get a new vehicle. Brittany, and Maeghan were such great help too! All around amazing group of people. More
For the most part, fairly satisfied -Enjoy dealing with the service and sales department, they're there too meet your needs and expectations. - trade in's could improve, I feel the deal -Enjoy dealing with the service and sales department, they're there too meet your needs and expectations. - trade in's could improve, I feel the dealership would rather make more of a profit off the consumer, than have a fair deal, so both parties are satisfied, which would result in a returning customer. My trade in's would of resulted in a better outcome in Edmonton compared to Grande Prairie, which would of helped out in lowering the loan, which I was trying to accomplish. But In all fairness, I gave the dealership in Grande Prairie, an opportunity to gain my trust and business, whether or not I return, only time will tell. More
Quick, Easy, Friendly The whole process from start to finish was fast and easy. No one put any pressure on me to make a decision. Everyone there was friendly and made me fe The whole process from start to finish was fast and easy. No one put any pressure on me to make a decision. Everyone there was friendly and made me feel welcome and were genuinely helpful. More
GREAT EXPERIENCE! Shae met us outside just as we were getting out of our vehicle. She was very pleasant and seemed eager to help us find the right vehicle. Right away w Shae met us outside just as we were getting out of our vehicle. She was very pleasant and seemed eager to help us find the right vehicle. Right away we got a very positive feeling in dealing with her and would certainly recommend her others. Once we had decided which vehicle we wanted Will Mears was able to fine tune the deal to the point where we decided to make the purchase. He seemed honest and also pleasant to deal with. In doing up the paperwork with Brittany was also a good experienced. She was professional and totally knew what she was doing and what needed to be done. It was a great buying experience for a change. Hopefully the service going forward will be just as good. Thank you, Greg & Fay Williams More