Grande Prairie Hyundai
Grande Prairie, AB
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Poor customer service My Hyundai Santa Fe has a defective part covered by warranty took it in and was advised after having it all day that they didn't have the part to fix My Hyundai Santa Fe has a defective part covered by warranty took it in and was advised after having it all day that they didn't have the part to fix it and would advise when received. Got a call from their service review center and advised that it still wasn't fixed, dealership called me to tell me they could fix it and bring it back booked my winter tire change at the same time. Got a call later that day they didn't have the tools required to change the tires got someone to bring them what they needed. Went to pick up my car and was told they couldn't fix the warranty work as needed a part that had to be ordered. Charged me full price for the tire change and weeks later still no word on the warranty fix. Both times offered shuttle service that never showed up. Also requested an emailed receipt and never received that either. As a professional in management the customer service level received was substandard would never buy a vehicle from them again nor recommend. More
Great service Knowledgeable, great service, got us into the vehicle we needed, made sure we would take home vehicle that night. He's a great asset to the team. Knowledgeable, great service, got us into the vehicle we needed, made sure we would take home vehicle that night. He's a great asset to the team. More
Very Knowledgeable Jessica was very pleasant to talk to and knew her product. She makes it a very easy experience. Amazing personality and great attitude. Don't lose her Jessica was very pleasant to talk to and knew her product. She makes it a very easy experience. Amazing personality and great attitude. Don't lose her. More
Great service very accommodating I had amazing service dealing with Hyundai, Meaghan and Riley worked great together getting me into a vehicle that I loved and that also fit into my b I had amazing service dealing with Hyundai, Meaghan and Riley worked great together getting me into a vehicle that I loved and that also fit into my budget. Since I made my purchase in winter they made sure to send me off with it fully winterized with command start and winter tires! Great experience and great French vanillas haha! More
Satisfying service Jessica is great because she makes sure you find the car you're looking for at a reasonable price, with no pressure in the purchase. Jessica is great because she makes sure you find the car you're looking for at a reasonable price, with no pressure in the purchase. More
Outstanding experience Went and seen riley cause I was in the market for a used vehicle. He was very helpful in finding cars that suited me. Took me around to plenty of sale Went and seen riley cause I was in the market for a used vehicle. He was very helpful in finding cars that suited me. Took me around to plenty of sales lots to look at potential vehicles. Unfortunately I choose to buy privately. but 100% I will purchase from him in the future. More
Amazing experience and super friendly salesman Had a great experience dealing with grande prairie Hyundai. Riley was very knowledgeable and friendly. By far the best salesman I've had when buying a Had a great experience dealing with grande prairie Hyundai. Riley was very knowledgeable and friendly. By far the best salesman I've had when buying a new vehicle, I would highly suggest him to my friends and family More
Fun, helpful, and respectful I give this rating because being a new car owner and not knowing much about it he was vary helpful and patient in explaining things to me. And got me I give this rating because being a new car owner and not knowing much about it he was vary helpful and patient in explaining things to me. And got me a good payment and low rate. More
Great experience Kati was a great help to me and made the experience easy and stress free. I would deal with her over and over again. She's the best. Kati was a great help to me and made the experience easy and stress free. I would deal with her over and over again. She's the best. More
Enjoyable experience Thank you Hyundai and Kati for making it easy and efficient experience. She was very patient and not pushy like other dealers I have dealt with! Thank you Hyundai and Kati for making it easy and efficient experience. She was very patient and not pushy like other dealers I have dealt with! More