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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,269 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,269 reviews

November 19, 2016

Poor customer service My Hyundai Santa Fe has a defective part covered by warranty took it in and was advised after having it all day that they didn't have the part to fix More

by GP_Professional
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lori Peterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2016 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry to hear that our service department has let you down. We would like to work with you to resolve any outstanding issues and turn your experience around to a positive one. I do understand that our service department has been in contact with you to get the outstanding repairs completed. If you would be so kind as to contact the Director of Service Mr. Schierman at 780.532.3560 ext 1321 he would welcome the opportunity to learn more about your experience and assist in resolving any outstanding concerns. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. Once again, I am regretful we did not meet your expectations, it is my hope that we can regain your trust and business.

November 05, 2016

Great service Knowledgeable, great service, got us into the vehicle we needed, made sure we would take home vehicle that night. He's a great asset to the team. More

by Megan05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard, Kolby McDonald
October 31, 2016

Very Knowledgeable Jessica was very pleasant to talk to and knew her product. She makes it a very easy experience. Amazing personality and great attitude. Don't lose her More

by Jan1ne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Lynn
October 28, 2016

Great service very accommodating I had amazing service dealing with Hyundai, Meaghan and Riley worked great together getting me into a vehicle that I loved and that also fit into my b More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard, Riley Berlinski
October 28, 2016

Satisfying service Jessica is great because she makes sure you find the car you're looking for at a reasonable price, with no pressure in the purchase. More

by Bri5t
Recommend Dealer
Yes
Employees Worked With
Jessica Lynn
October 28, 2016

Outstanding experience Went and seen riley cause I was in the market for a used vehicle. He was very helpful in finding cars that suited me. Took me around to plenty of sale More

by Donovan1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Berlinski
October 28, 2016

Amazing experience and super friendly salesman Had a great experience dealing with grande prairie Hyundai. Riley was very knowledgeable and friendly. By far the best salesman I've had when buying a More

by Matty1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Berlinski
October 27, 2016

Fun, helpful, and respectful I give this rating because being a new car owner and not knowing much about it he was vary helpful and patient in explaining things to me. And got me More

by Matthew+1986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Riley Berlinski
October 27, 2016

Great experience Kati was a great help to me and made the experience easy and stress free. I would deal with her over and over again. She's the best. More

by Barrettguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2016

Enjoyable experience Thank you Hyundai and Kati for making it easy and efficient experience. She was very patient and not pushy like other dealers I have dealt with! More

by Arsenault45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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