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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,269 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,269 reviews

August 28, 2017

Knowledgeable, efficient, I was very happy with how efficient Kati managed to make things happen. A very small glitch with service dept. and they are working with me to get More

by Sheila890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
August 25, 2017

Wonderful staff great service Each and every time the staff are a pleasure to work with and do everything they can to help make an easy experience. Will be my go to dealership for More

by Dyst13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard, Vicky Lavoie, Chris Harris
August 23, 2017

Best sales/financing experience I've had yet! I'm very happy to write this review about Kati, Brittney and the Hyundai dealership staff. I've been through this process a few times in the past and More

by Sante Fe, geo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
August 22, 2017

Purchase of pre-owned vehicle I contacted Jill looking for a new vehicle for my family. She guided me through the process of finding and purchasing a sharp looking and very clean More

by Duke.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Mccaffery
August 20, 2017

Sales and finance team amazing When first pulled in Kati was outside meaning us right away. We first thought we were going to buy an used vehicle and test drives some of the ones th More

by serreana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2017

Great service prompt and friendly I went in needing a truck asap due to my rental coverage ending and within just over an hour I was driving a truck home it was a great experience! More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
August 18, 2017

Lacked knowledge Jill was pushy and wouldn't let us look at a vehicle she presumed was out of our price range. She doesn't know how to pull credit and sent incorrect i More

by Carissa
Recommend Dealer
No
Employees Worked With
Jill Mccaffery
Aug 21, 2017 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our dealership. We are very sorry that we failed to meet your expectations. We do have processes in place to safeguard customer information, one being that sales consultants are not authorized to pull credit. I am regretful that this was an inconvenience to you. We will be working with our sales team to review all of your concerns and ensure that we are offering the best customer experience possible. I am grateful that you have brought your concerns to our attention, as we strive for 100% customer satisfaction 100% of the time and without honest feedback this would be impossible to attain.

August 17, 2017

Excellent, Outstanding, and personal My experience was amazing with this group of people. It was personal and great service. I was satisfied with my vehicle choices and the associates wor More

by Brenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2017

My 3rd Santa Fe I found Kati, Brittany and Meaghan very knowledge in their respective positions. They make you feel very welcome and make the experience very comforta More

by brendak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kati McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard
August 12, 2017

Great attitude towards new buyers They all have great personalities and also you don't see one of the following people with a frown on their face always smiling which is a check mark More

by Karl+Charlaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Mears
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Sinkevich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Meaghan Odegard, Donavin Wereschuk
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